Workplace Success Myths & Tips December 2010

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Greetings!

  It's December, and things are speeding up even more than usual.  Hanakkuh is underway and Christmas is just around the corner.  Are you feeling the stress yet?  I certainly am!

  One of the most tempting things to try when there are so many things happening is multitasking.  After all, isn't that the way we must operate in 2010, when we're inundated with information--and expected to be available 24/7?  Well, that's what this newsletter is all about.  Read on to find some interesting facts about multitasking.  And Happy Holidays to everyone! 
Workplace Myth #6
"Multitasking is absolutely necessary for workplace success in the 21st century." 
 
Although there are many people in the workplace today who believe this is true, it is a myth! 

Neuroscience from the last two years is showing more and more that human brains are not built to multitask.  Instead, we "switch-task"--our brains try to quickly switch from one task to another.

Along the way, we lose focus, productivity, and efficiency every single time we switch from one task to another.  In fact, the Institute of Psychiatry did a study for Hewlett Packard that showed people who are distracted by multitasking like incoming emails and phone calls experienced a 10-point drop in their IQs!  What's the impact of this drop in IQ?  It's the same as losing a full night of sleep, or smoking marijuana.  Actually, it's two times worse than being stoned 

Today's Workplace Trend:

Did you know...that multitasking is great for gadgets like your computer or the iPhone 4, but it's not good for people? According to the Harvard Business Review (Peter Bregman), our brains actually just try to switch back and forth between tasks as quickly as possible, because in reality, they can only focus on one thing at a time.

 

On the flip side, there are some multitasks that work well--let's say, ironing while watching TV, or listening to music while exercising.  David Meyer from the University of Michigan reports that certain simple tasks are indeed amenable to multitasking.  But when you need to do something important, you really should focus your attention on one thing at a time.  In the workplace, most things and all people are important enough to eliminate multitasking in that environment.  Following are some other issues related to multitasking--plenty of data to make me want to take a different course of action!


Multitasking Cautions:
 Your IQ goes down when you multitask.  I don't know about you, but I need my full brain and all its power to do my work!  Enough said.

 Multitasking negatively affects productivity. Harvard Business Review reports that productivity goes down by as much as 40% when we multitask!  That's because our brain is actually switching from one task to the other and losing momentum because it's always trying to re-group.
-  Multitasking is stressful. A University of Washington study has shown that multitasking adds stress to our environment.  Although we feel like we're doing a lot, our productivity is actually much less than it would be if we were focusing on one thing at a time.  So we feel like we're doing LOTS of work for little return.  And that's a stressor.  
-  Multitasking is bad for relationshipsDr. Ray Levy, a psychiatrist, reports that we negatively affect others when we multitask.  If you've been on the "wrong" side of a multitasking boss or parent, you'll know he's right.  He says that multitasking leads to hurt feelings and preceived rejection.  As an employer (or parent), those would be very counter-productive feelings to induce just because you want to read an email!
 Multitasking actually takes more time. A University of California study has shown that it takes 25 minutes for our brains to recover from interruptions.  So, the next time you're working on an important paper or project and the phone rings or your email beeps, ask yourself if you have the extra 25 minutes it will take to get back into the groove on the task at hand. The study reports that this recovery time costs the U.S. Economy $650 Billion every year!  What could we do with that money?  

 

So, what do you do instead?
Here are some tips to avoid multitasking:

 Turn off your interruptions.  No, not all day long.  How about for 1/2 hour to 1 hour at a time?  That way, you can focus on the task at hand without interruptions, while still responding to "emergency" requests or incoming information.  If your project is going to take more than one hour to complete, turn interruptions off for 50 minutes, focus on your task, and then take the last 10 minutes of the hour to read through emails, answer phone calls, or take a little break.
 Focus on what's important.  People are important.  If you have one sitting in front of you, focus on that person instead of the email beeps or text messages.  If necessary, move away from your computer during the time you're in conference with another human being, whether it's your employee or your child.  Give them your full attention, and you will see positive results.  If they are interrupting something important, schedule a better time when you can give them your full attention!
In this Issue
Workplace Myth #6
Today's Workplace Trend
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Recommended Resources
About Us
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"The Essential Employee:  The Adventures of Carmen Senz."
Check out this engaging, easy-to-read story based on research in organizations across the USA. The story is about Carmen Senz's first six months at work and the lessons she learns about being an essential employee.  It's a fun way to learn important lessons that will make you more essential in the workplace.
 
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Judy Free and Traci Maddox are friends, colleagues, and co-authors of "The Essential Employee."  They met in 1999 and worked together for several years as organization consultants-helping large and small organizations implement change.  During their work together, they discovered a mutual passion for helping individuals succeed!  And so they embarked on the journey to help employees become more successful in the workplace.  Most books are written for leaders and managers-but Traci and Judy thought employees could benefit from their own book.  Thus, Carmen (our heroine) was born to teach all of us how to be more essential.
 
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Sincerely,
Traci Maddox & Judy Free
Sage Peak Associates, Inc.
Authors,
The Essential Employee: The Adventures of Carmen Senz