Workplace Success Myths & Tips October 2010

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Dear (Contact First Name),

I'm looking out at the third straight day of rain and gloomy skies.  Can a few dreary days affect your attitude?  Who decides if you have a good attitude or a bad one?  What is attitude anyway?   Princeton University helps define it:  "attitude is a complex mental state involving beliefs and feelings and values and dispositions to act in certain ways." 
 
Dissect this definition and you will see that the path to an improved attitude is understanding the beliefs and feelings behind it.  It's something anyone can do--and should do--because attitude has everything to do with career success!
This month's issue provides tips for keeping the right attitude in the workplace--or at home.  Enjoy! Share this information with your friends, colleagues, and family--some of them may need an "attitude adjustment."

 Keeping a Good ATTITUDE --Tip for Being Essential 
ATTITUDE --the third element of the REACH Framework. 
 
Let's first talk about the behaviors that go along with a bad attitude in the workplace.  You can tell someone has a bad attitude when they:

- Moan about the work or task at hand

- Refuse to work with colleagues

- Complain about customers

- Repeatedly make excuses and miss deadlines

- Gossip about others at work

- Seldomly smile at work

- Exhibit body language that makes them unapproachable

- Use an arrogant, angry, or non-empathetic tone of voice

- Refuse to participate in team activities

- Disappear when the team needs them the most  

 

When you have the right attitude, everyone around you knows it.  Here are five reasons why a good attitude is good for your career! 
1.  More opportunities arise for those who are have a positive influence on the workplace and get results.  

2.  Less stress for those who consistently believe in and think in positive terms.

3. Improved customer relationships.  Customers  prefer to work with someone who is positive and finds purpose in their work. 

4.  Better leader because positive behaviors are visible to those around you and tend to draw others toward you.

5.  Better productivity with less time spent on things beyond your control and more time focused on achieving goals.

 

To wrap up this month's topic I'll share a joke I once heard from a comedian -

A bad attitude is like peeing your pants.  Everyone around you can see it but only you can feel it!


ATTITUDE is a state of mind and a choice to allow our behaviors to show our inner thoughts and beliefs in a way that can affect our career success.  

 

Abraham Lincoln may have said it best:  "Most folks are as happy as they make up their minds to be."  How happy have you decided to be today?

Q&A:
Here is a question from Madeline in Van Nuys, CA:  
"My supervisor has given me feedback several times that I have a bad attitude.  What does that mean?"   

Our Answer:

Madeline, your supervisor has missed the opportunity to give you specific and actionable feedback.  Without additional information from your supervisor it may be difficult to improve your situation.  Here are a couple of suggestions to help you adjust your attitude: 
 

1.  Reflect back on those occasions of feedback.  Think about your behavior --did you exhibit any of the "bad attitude" behaviors mentioned above? 

 

2.  Ask your supervisor for more specifics.  Ask -- What specifically did I do that conveys a bad attitude?  If I know what you're seeing, it will be easier for me to change it.  Also, ask a trusted peer what they have noticed about your attitude.

 

3.  With the additional information from your own reflection or other feedback, you will be able to to consider the thoughts and beliefs behind your behavior.  Once you acknowledge the negative behaviors others see--then you can begin change them.  Try to understand the underlying causes for your behavior.  It may be a disliked co-worker or customer, a dreaded task, or a defensive mechanism when you feel  criticism is coming.  If you want to retain your job and have future opportunities, you must shift your behavior to one that is supportive and productive to the workplace; one that conveys a positive attitude.  Give youself one month to change habits and check yourself at the end of every work day to make sure you're behaving with a great attitude!


In this Issue
Keeping a Good Attitude--Tip for Being Essential
Today's Q&A
Learn More
Recommended Resources
About Us
Use our News as a Resource




  

 
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Recommended Resources
The first book in the series is available!
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"The Essential Employee:  The Adventures of Carmen Senz."
Check out this engaging, easy-to-read story based on research in organizations across the USA. The story is about Carmen Senz's first six months at work and the lessons she learns about being an essential employee.  It's a fun way to learn important lessons that will make you more essential in the workplace.
 
"I have read the first few chapters of The Essential Employee and found it difficult to put down.  The story line teaches a lesson while remaining engaging for the reader.  I would recommend this to other educators."  - Carissa Monatukwa, Teacher
 
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"Essential Employee Facilitation Guide"
The perfect resource for teachers and trainers to implement "The Essential Employee" in a learning environment.  Includes suggestions for learning activities both in and away from the classroom.
 
"I highly recommend this book to training professionals, employers and most importantly to employees who want to discover what it takes to build their skills and be successful." - Karen Holcomb, Executive Director

About Us
Judy Free and Traci Maddox are friends, colleagues, and co-authors of "The Essential Employee."  They met in 1999 and worked together for several years as organization consultants-helping large and small organizations implement change.  During their work together, they discovered a mutual passion for helping individuals succeed!  And so they embarked on the journey to help employees become more successful in the workplace.  Most books are written for leaders and managers-but Traci and Judy thought employees could benefit from their own book.  Thus, Carmen (our heroine) was born to teach all of us how to be more essential.
 
Traci and Judy conduct speaking engagements and workshops all over the country-helping others understand and use the REACH framework outlined in their book. In addition, they both own thriving consulting practices and work on a wide variety of projects like strategic planning, change management, teambuilding, facilitation, and training. Their desire is to help individuals and organizations REACH their Peaks.

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Judy Free and Traci Maddox are authors, organization consultants, and coaches whose passion is to help individuals and organizations REACH their peaks. They help people across the USA become more effective, more focused, and more successful. Receive their free news updates and workplace tips at
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Thank you for your time and interest! Visit us at www.essentialemployee.com for events, workshops, surveys, products, and more information.
 
Sage Peak Associates, Inc.
Sincerely,
Traci Maddox & Judy Free
Sage Peak Associates, Inc.
Authors,
The Essential Employee: The Adventures of Carmen Senz