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Hosting Support Upgrade
Wednesday, February 14, 2006
- A PALMATEC COMPANY
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Valued Hosting Client

As your web hosting provider, PALMATEC is constantly researching ways to improve your website performance and email experience. We are happy to announce two new ways to contact support and a new email security service.

If you have any questions or concerns, please reply to this email message. Or address your questions to our support team at www.axonhost.com/support

Support
We are happy to announce the addition of live telephone hosting support access 24/7/365 for all of our hosting customers.

Call (360)205-0089 to talk to a support technician any time day or night!
Introducing hosting ticket support for all AxonHost clients.

We have been working with our friends at Totera Web Systems to develop a support ticket system to improve the routing and tracking tech support inquires. The new system makes it easier to contact tech support and track the issues you are having.

Try it and let us know what you think.

With MX Logic, you can eliminate 98% of spam and associated costs, integrate maximum virus protection, filter messages for inappropriate content and attachments, and leverage outbound filtering to ensure the integrity of emails sent from your email system.

Calculate how much spam is costing you >>

The MX LogicŪ Email Defense Service provides comprehensive around-the-clock email protection that's affordable, effortless to integrate, and fully automated. Spam, worms, viruses and other email threats are no match for our advanced, multi-layered filtering technology.
  • Free up valuable IT resources - Automatic, around- the-clock email filtering and protection
  • Cost-effective protection - $1 per mailbox per month
  • Quick, effortless activation - No migration or integration required, no hardware or software necessary
  • Block email threats before they can harm your email system - Safe, external quarantine for suspect messages
  • Immediate protection - Rapid 1-day service activation
  • Eliminate 90 percent of spam costs - Blocks 98 percent of spam
  • Increased employee productivity - Sophisticated end-user quarantine management

Stop email attacks today
Protecting your business against email threats is now just a click away. With convenient online ordering, you can immediately put our advanced email protection services to work for your company.

Tip #1
Don't use "catchall" email accounts. If you setup your email to receive any address at your domain (anything@yourdomain.com) then spammers only have to find your domain name to send you an email. And choose a unique email address such as your last name (email@yourdomain.com is too generic).

Tip #2
Do not have an html link to your email address on your website. Spammers use automated scripts called Spambots to harvest email addresses from the Internet. The more popular your website is, the more likely that it will be scanned by a spambot. To prevent your address from being harvested and sold to spammers you can use a javascript code to hide your address, or use a contact form on your site instead. Your hosting account comes with a free "form mail" script that allows you to ask your website visitors complete a form to contact you. After this initial contact, you can then correspond via email normally. Contact forms also allow you to require certain information be submitted. We recently added this feature to a number of sites and it virtually eliminated their spam overnight.

Here are some examples of contact forms:
www.highsierramusic.com
www.porttownsendbrewing.com
www.palmatec.com

Contact us ( using this form) if you would like help with any of these anti-spam tips!

Thank you for choosing PALMATEC Web Services. We look forward to providing you with quality service for years to come.

Sincerely,


Frank DePalma
PALMATEC: Totera Web Services - Axon Web Hosting - NameGig Domains

phone: (360) 385-0931
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