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Energise Human Capital Bulletin - the catalyst to liberate your talent
Welcome to the monthly Energise Human Capital bulletin to help you liberate your talent with insights and tips and support for YOU. This month's topic is Coaching style of management.  To ensure you receive this bulletin each month, click on Update Profile/E mail address to manage your details. Thanks!
 
What is a coaching style of management and why is it growing? 
 
focus  

A coaching style of management is better than telling others what to do (being directive). It is asking incisive questions to enable staff to come up with their own answers so that they learn and grow and become more resourceful and self-able.

 

Research by the Chartered Institute of Personnel Development (CIPD) shows that there is immense growth in the use of a coaching style of management in business, with more and more training in coaching skills and use of internal coaches and external coaches.  Why is this?

 

·         It is more empowering and motivating to come up with your own answers than be told what to do. The chances of you approaching something in exactly the same way as your boss is unlikely

·         Evolution in management thinking. The UK follows the trends in the USA where coaching is well established

·         Every person is unique and perceives the world and challenges in a different way

·         Companies are downsizing and more productivity needs to be released from less people

·         Modern business is frenetic and stressful so time to think is rare and needs to be created

 
Read on for insights about what stops a coaching style of management from being used.
What stops a coaching style of management from being used?
A directive communication style stops ideas from being liberated.
butterflies_s
 
 
  • Not knowing how. This can be remedied by either individual or group training and practice
  • Assuming that everyone sees the world as you and thinks like you when they are not you and they have had a different background
  • Ego and attachment to being right/superior
  • Misplaced belief that being a manager means telling your staff what to do and how to do it
  • Fear of losing control and what impact this will have
  • Lack of time and a perception that coaching someone is time consuming
  • Misperceptions about what coaching is e.g. that it is remedial and for problems, when it is a brilliant and effective tool to make more of time and people's innate resourcefulness
  • Poor planning and prioritisation. Coaching someone is important not urgent and it is much easier to check your e mails and focus on the short term stuff
  • Unsuitable environment e.g. open plan offices with lots of interruptions and noise, which inhibits clear thinking and quality listening
  • Overactive mental chatter due to busyness or a quick mind, which stops you from being present for the person you are coaching
  • Feeling uncomfortable with the silence required for insights to emerge
Read on for FREE tips to help you successfully use a coaching style of management.
10 tips to successfully use a coaching style of management    
  1. Hold the belief that the person has all the answers within them and that your job is to enable their insights to emerge
  2. Ensure that the conversation has a purpose and a clear outcome e.g. What's the issue and how will you know that you've moved forward from it?
  3. Let go of being right and your view being the best, even if you have more experience than the person you are coaching 
  4. Quieten your mind so that you are fully present and can listen without judgement and without the filter of your own beliefs, values, opinions and ideas
  5. Ideally create a suitable environment without distractions so that your focus is uninterrupted, but also try ad hoc 5 minutes coaching e.g. by the watercooler, in the lift, on the stairs
  6. Listen with all your senses including your intuition, and don't interrupt. Create space and silence for insights to emerge from the time to think
  7. Ask open expansive incisive questions, what, how, who, when, where, what (avoid 'why') to help the person you are coaching to think and come up with new insights 
  8. Reflect back what is being said using their words not yours
  9. Notice body language, tone of voice and what is not being said as well as what is being said, avoiding making any assumptions that are likely to be a product of your values and belief system, not theirs
  10. Ensure that there is a clear and timed action with accountability which will move things forward, and offer further support if they need it  
 
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When you're busy, it can be tempting to do something yourself instead of delegating, be directive and tell someone what to do or allow your ego to make you attached to being right.

 

Investing time using a coaching style rather than a directive style of management is time you won't regret.

 

rachel
Look forward to hearing from you.
 
Kind regards,
 
Rachel Brushfield, Director
Energise - liberate your talent
 
The Talent Liberation Company
T + 44 (0) 845 22 55 010
M +44 (0) 7973 911137
Twitter: talentliberator
In this issue
What is a coaching style of management and why is it growing?
What stops a coaching style of management from being used?
10 tips to successfully use a coaching style of management
About Energise
Self reflective question  
 
What stops you from using a coaching style of management more often?
About Energise
Energise helps organisations and individuals liberate talent. We are The Talent Liberation Company and help give you the edge in challenging and competitive environments.
 
We have the skills, experience and insights to unlock potential and offer an inspiring approach to bring about positive change.
 
We have been established for over 13 years and are practical and results focused, giving our clients the tools, confidence and knowledge to succeed. 
 
We provide companies with unique insights from our work with individuals to better help you understand and liberate the talent of your employees.
 
We are also passionate about supporting YOU to achieve your best and market yourself. With a background in marketing and strategy, we can help you to raise your profile with key stakeholders.  
 
 
Inspiring quote
 
"Instead of listening to what is being said to them, most managers are already listening to what they are going to say."
 
Anon
  
 
Testimonials
 
"Her ability to build rapport and confidence with people from a wide range of different professional disciplines is a valuable and rare skill.   It's great to know that she's there to help my organisation and myself to make the most of who we are and what we can do".
 
Judith Foss, Head of Human Resources & Diversity, Catalyst Housing Group  
 
"Rachel has worked with us on both a one to one and team basis successfully. Her ability to balance both the organisation's needs and that of the individual is key. Positive outcomes are  also achieved through building a good rapport with customer and stakeholder alike and proactive follow through with regards to communicating on progress and checking on priorities as appropriate."
 

Ruth Altman, Director of HR and Development, Cranfield
University  
 
"Rachel had great attention to detail and desire to learn how and why people do the things they do.  Her intense focus means she is really effective at helping people keep on track, but in a gentle way! She is never afraid to tell you how she sees it, and you know she always has your best interests at heart, because she really cares."

Martin Silcock, Nokia

 
 Featured Energise Services and Products - May
 
Energise Services
 
Coaching style of management workshop  
 
Your employees are the key to your company's competitive advantage, especially in a knowledge economy and with a talent and skills shortage.  Benefits of adopting a coaching style of communication include: more motivated and proactive employees, more time for line managers to think strategically and greater employee engagement.  Outcomes include: awareness of coaching concepts and models, practical experience in a safe environment and tips and tools to start. 
 
Click on this link for a quick snapshot:  Coaching Style of Management
     
Call us on 0845 22 55 010 to set up a meeting to find out more.
 
NEW - "Brilliant Resilience" workshop - help  your employees develop their emotional resilience and be equipped with new insights and practical tools to embrace change and uncertainty.  
E mail us for details: rachel@liberateyourtalent.com   

 
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