Greetings!
Happy Tuesday! I hope your week started off as well as mine! It seemed I was able to help as many people the first day as I was able to all of last week! Not that last week was a down week, but Monday was incredible.
That actually ties in perfectly with this week's topic: being a resource. The article scratches the surface as much as the tip of an iceberg that you see above water. But it gives you a good feel for what it is be or become a resource to your customers. Enjoy!
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What Kind of Resource are You? Earning Through Providing
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resource [ree-sawrs] -noun 1. a
source of supply, support, or aid, especially one that can be readily drawn
upon when needed; 2. capability in
dealing with a situation or in meeting challenges
What kind of
resource are you? Not a map or a dictionary, not that kindof resource. I'm
asking, "What kind of personal resource are you to the people that know you -
and the people that don't know you?"
It may be better
asked as, "Do you merely sell to your customers and simply exist with the
people you do not know? Or do you go beyond simply existing and 'serve' your
customers and strangers alike?"
In business,
and especially in sales, being a resource is much more valuable to your
customers and clients than being a typical sales rep or owner. (Not you of
course!) With everything else being equal, your customers will rather do
business with someone that goes above and beyond, than someone that merely
takes their order or provides them with a basic level of service.
But what is a resource? Click here to find out...
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Helping YOU! Quick Hits to Help You Out
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Achieving Balance
Last week we looked at something that seems to elude many people, especially with work and many of the other commitments we have that pull us in every direction: achieving balance. I received many responses and will share some of them with you over the next several weeks. But one in particular had a very balanced approach to achieving balance so I thought I would start with this one...
Dear Scott:
This is something I have thought about as well, and in my
experience I'm really not sure balance is the right word. Most of us continue though to try and achieve balance and
are frightfully disappointed because it never feels like we meet this
expectation.
But just in case I am wrong, here are some things I have
tried.
1. Check off your
calendar at the beginning of each month holding space for your priority
(family). These times are non-negotiable
and if you have to tell a client no, tell a client no. It can be very difficult, especially for a
start-up business, but
you must stick to your guns. Keep your commitment to your family (or your priority), like you would keep your commitment to
a client.
2. Actually
believe with all your heart that your family is your number one priority - if
that is what you mean by balance.
3. Think in terms
of smaller chunks of time. Maybe you
don't have to spend 1/2 a day, perhaps one hour in the middle
of the day would be just what you need or even 10 minutes.
4. Try to do more
planning. In business, we tend to work
from an urgency model. Whatever plops in
front of us is what we do next. Taking that
extra time each month, each week and each day to determine what needs to get
done helps. Include finding balance as
part of the schedule. (Stephen Covey and
David Allen are good resources for understanding how to do this better.)
5. Making sure
that exercise of some sort is always part of my schedule. When I don't, I pay in the long run with my
health.
6. Being clear
about what I mean when I talk about wanting balance.
Everyone sees this in a different way. It is also important to include
your significant other in this conversation so you are both on the same page.
7. Include prayer
and meditation in my daily practice.
8. Really evaluate
all the "work" that I am doing. Because I like to volunteer and "help," I can raise my hand
once too often. It is hard to
say no, but I have found it has become a really important word in my vocabulary. I also wondered why it was easier to
tell my family no. So, I rarely say yes
right away. I tell the person how
honored I am they thought of me and I will
get back with them after I talk with my family/spouse/ business partner.
That's all I have for now, Lynne
Lynne Scheible of Lynne A. Scheible Seminars is an
Organization Development consultant who works with businesses,
organizations and various other teams. Through interactive assessments and agreements,
Lynne helps them build their successful and prosperous futures together. To
learn more, please visit www.lynnescheible.com or email Lynne at
lynne@lynnescheible.com.
Do you have a question, challenge or opportunity that you'd like a little insight on? If so, e-mail it to workinghard@helpingusellu.com.
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Referring back to the featured article...
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"What kind of resource are you?"
o A trusted resource o A fledgling resource o Resource!? o I'm the map, I'm the map, I'm the map...
Your answers are and will remain anonymous, so...
Click here to submit your answer
Last week's question and results...
"Have you achieved balance?"
o Yes -- 33% o No -- 67%
Do you have a question you'd like to see in a future poll? If so, send it to me in an e-mail. workinghard@helpingusellu.com
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Wrapping Up
Well, I hope you picked up a few good ideas today and I look forward to being with you again next week. In the meantime, if you have a burning question, shoot me an e-mail and I'll shoot you a reply.
Helping You Sell You, Scott Gillespie
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Copyright (C) 2009 Selling U, LLC - All rights reserved.
Would you like to reproduce this document? Please call us at 989.546.7355 for written permission by Scott Gillespie before doing so. However, go ahead and forward this to as many people as you want!
Selling U, LLC ~ 9825 E. Broomfield Rd. ~ Mt. Pleasant, MI 48858
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Quote of the Week
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"One knows from daily life that one exists for other people."
~ Albert Einstein
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