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Issue 20  ~  August 25, 2009


Greetings!

     Happy Tuesday! I hope your week started off as well as mine! It seemed I was able to help as many people the first day as I was able to all of last week! Not that last week was a down week, but Monday was incredible.

     That actually ties in perfectly with this week's topic: being a resource. The article scratches the surface as much as the tip of an iceberg that you see above water. But it gives you a good feel for what it is be or become a resource to your customers. Enjoy!

 

What Kind of Resource are You?
Earning Through Providing

       resource  [ree-sawrs] -noun  1. a source of supply, support, or aid, especially one that can be readily drawn upon when needed;  2. capability in dealing with a situation or in meeting challenges
 
     What kind of resource are you? Not a map or a dictionary, not that kindof resource. I'm asking, "What kind of personal resource are you to the people that know you - and the people that don't know you?"Becoming a Resource
 
     It may be better asked as, "Do you merely sell to your customers and simply exist with the people you do not know? Or do you go beyond simply existing and 'serve' your customers and strangers alike?"
 
     In business, and especially in sales, being a resource is much more valuable to your customers and clients than being a typical sales rep or owner. (Not you of course!) With everything else being equal, your customers will rather do business with someone that goes above and beyond, than someone that merely takes their order or provides them with a basic level of service.


 
But what is a resource? Click here to find out...



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Helping YOU!
Quick Hits to Help You Out

Achieving Balance

     Last week we looked at something that seems to elude many people, especially with work and many of the other commitments we have that pull us in every direction: achieving balance. I received many responses and will share some of them with you over the next several weeks. But one in particular had a very balanced approach to achieving balance so I thought I would start with this one...

Dear Scott:
 
This is something I have thought about as well, and in my experience I'm really not sure balance is the right word. Most of us continue though to try and achieve balance and are frightfully disappointed because it never feels like we meet this expectation.
 
But just in case I am wrong, here are some things I have tried.
 
1.  Check off your calendar at the beginning of each month holding space for your priority (family). These times are non-negotiable and if you have to tell a client no, tell a client no. It can be very difficult, especially for a start-up business, but you must stick to your guns. Keep your commitment to your family (or your priority), like you would keep your commitment to a client.
 
2.  Actually believe with all your heart that your family is your number one priority - if that is what you mean by balance.
 
3.  Think in terms of smaller chunks of time. Maybe you don't have to spend 1/2 a day, perhaps one hour in the middle of the day would be just what you need or even 10 minutes.
 
4.  Try to do more planning. In business, we tend to work from an urgency model. Whatever plops in front of us is what we do next. Taking that extra time each month, each week and each day to determine what needs to get done helps. Include finding balance as part of the schedule. (Stephen Covey and David Allen are good resources for understanding how to do this better.)
 
5.  Making sure that exercise of some sort is always part of my schedule.  When I don't, I pay in the long run with my health.
 
6.  Being clear about what I mean when I talk about wanting balance.  
Everyone sees this in a different way. It is also important to include your significant other in this conversation so you are both on the same page.
 
7.  Include prayer and meditation in my daily practice.
 
8.  Really evaluate all the "work" that I am doing. Because I like to volunteer and "help," I can raise my hand once too often. It is hard to say no, but I have found it has become a really important word in my vocabulary. I also wondered why it was easier to tell my family no. So, I rarely say yes right away. I tell the person how honored I am they thought of me and I will get back with them after I talk with my family/spouse/ business partner.

That's all I have for now,
Lynne

Lynne Scheible of Lynne A. Scheible Seminars is an Organization Development consultant who works with businesses, organizations and various other teams. Through interactive assessments and agreements, Lynne helps them build their successful and prosperous futures together. To learn more, please visit www.lynnescheible.com or email Lynne at lynne@lynnescheible.com.

    

Do you have a question, challenge or opportunity that you'd like a little insight on? If so, e-mail it to workinghard@helpingusellu.com.
 
Question of the Week

Referring back to the featured article...
"What kind of resource are you?"

     o  A trusted resource
     o  A fledgling resource
     o  Resource!?
     o  I'm the map, I'm the map, I'm the map...

Your answers are and will remain anonymous, so...

Click here to submit your answer


Last week's question and results...

"Have you achieved balance?"

     o  Yes -- 33%
     o  No -- 67%

Do you have a question you'd like to see in a future poll? If so, send it to me in an e-mail. workinghard@helpingusellu.com



Wrapping Up

     Well, I hope you picked up a few good ideas today and I look forward to being with you again next week. In the meantime, if you have a burning question, shoot me an e-mail and I'll shoot you a reply.

Helping You Sell You,
Scott Gillespie

Copyright (C) 2009 Selling U, LLC - All rights reserved.

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Quote of the Week
   "One knows from daily life that one exists for other people."

       ~ Albert Einstein