A new virus was recently identified on some state computers, and I would like to make you aware of the aggressive action we have taken to eliminate it and protect state computers from further infection. It's action we would not have been able to take without our GETS service providers, and the response demonstrates the kind of benefits we are seeing from our technology transformation.
The new virus uses infected computers to send spam e-mail. It was initially identified on state computers by AT&T and IBM, which provide managed network and IT infrastructure services to many state agencies. Because the virus is so new, no anti-virus software programs were capable of protecting against it when it was first discovered. We immediately engaged software engineers with both McAfee and Symantec, who quickly developed updates to their software programs.
At the same time, we began securely communicating with Chief Information Officers (CIOs) and Information Security Officers (ISOs) in all state agencies. These communications were sent through the state's secure portal, which is used by state agencies to exchange information security notifications and guidance.
We also notified the Georgia Fusion Center, the US-CERT (a division of the U.S. Department of Homeland Security), and the Multi-State Information Sharing and Analysis Center (MS-ISAC). As a result, 15 other states reported similar network activity, indicating the possibility of the same virus on their computers.
If you are receiving services from the GETS service providers, they have already taken the technical steps necessary to protect your organization. The updated anti-virus programs are protecting state computers, and there is no indication the virus is spreading in state agencies.
Working with AT&T and IBM enabled us to move right away to identify the virus and notify the appropriate state and federal agencies. Our partnership also led to almost immediate updates from anti-virus software manufacturers. Such swift and effective action would not have been possible if we were working on our own.
Thank you for your ongoing support.
Patrick Moore
State Chief Information Officer
GTA Executive Director