February 8, 2011
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In This Issue
* Photos from Assured's Winter Blast
* Average estimate down $137 in 2010
* Audatex buys New Era
* Flatline seeking Canadian territory managers
* AIA Canada signs CASIS agreement
* Celette acquired by Azimuth
* AkzoNobel to showcase Wanda at Canadian International AutoShow
* Managed Success

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Can you believe?

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>>Give me the leg 

 

Divorces are messy, but one UK case may have taken it to a new level. After losing his leg in a crash, Kevin Mansfield was awarded £500k to pay for care relating to the disability. After his divorce last year, a judge ordered him to pay half to his ex-wife.

Here's hoping that she gives him half of a leg back in return.
 
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Greetings!

The conversation is continuing over at the Collision Repair forum regarding process improvement.

Sharon Wells (always one of the most active people in our community of readers) posted the following:

It has been my observation that principles of lean are paramount in the front of the operation, not only in the back; that is sometimes overlooked. It is difficult to implement change in administrative processes. Something I read a long time ago has always kept me on track:"never outsource your eyes"; if at all possible do the job yourself first and observe "what" needs to change before you know "how" to change it.

Thanks for the great advice Sharon!

Scott had a message of a different ilk: a request:

 I am working on production and administrative process for our shop right now. I would appreciate any assistance or copies of other's written process to use as guides as I go through this exercise.

It's great to see a conversation starting to pick up. Let's keep it going!

You can post advice and questions of your own over at collisionrepairmag.com/forums. Click the "reply" button and post away--you don't even have to log in if you don't want to.
  

See you next week. Take care,

-Joe Rayment
Editor, Collision Repair Magazine
editor@collisionrepairmag.com


About the town
 Photos from Assured's Winter Blast
Assured's Winter Blast
Assured Automotive held their Winter Blast staff appreciation night on Saturday--fittingly enough, in the midst of a snow storm. The evening consisted of a four course meal for Assured employees and key industry partners, interspersed with awards for specific Assured locations and employees as well as speeches from Assured president Tony Canade and CEO Desmond D'Silva.
News
 Average estimate down $137 in 2010: Mitchell

Mitchell International, Inc released the first quarter 2011 edition of its Industry Trends Report (ITR)--the company's quarterly publication that highlights industry-related trends, news items and statistics.
Audatex buys New Era Software

Audatex North America, Inc announced recently that it has purchased New Era Software LLC, a U.S.-based provider of collision repair facility management systems.
Flatline seeking Canadian territory managers

Flatline Spraybooth Specialists is looking for territory managers across Canada to sell its lines of spray booth equipment, service, maintenance and accessories.
 AIA Canada signs CASIS agreement

The Automotive Industries Association of Canada (AIA Canada) has announced that on January 28, 2011 they reached an agreement to sign on to the Canadian Automotive Service Information Standard (CASIS).
Celette acquired by Azimuth

On Thursday January 13, 2011, Celette was acquired by the French industrial group Azimuth. "Celette is in good hands," Celette assures in their latest release. The Azimuth Group, managed by Bruno Guerre and Pierre Nicolau, have already shown their success in the French and European economy putting two other companies back in good standing: Mecanique Deville and Masson Marine. These two companies are still a growing part of the Azimuth Group.
AkzoNobel to showcase Wanda at Canadian International AutoShow

Car enthusiasts will soon trek to attend the 5th annual 2011 Canadian International AutoShow, February 18-27, 2011, located at the Metro Toronto Convention Centre.

Show attendees will be among the first in Canada to see AkzoNobel's new low-VOC Wanda Waterbase basecoat system--while also getting a glimpse of the "Lingenfelter LTA" custom concept car featuring custom paint by Wanda.

Features
 Managed Success

Long live the manager!
Sincerely,
 

The Collision Repair Team.