collisionrepairmag.com




August 25, 2009

           

In This Issue
Fix Auto Golf
Retire Your Ride
Headline News
Mitchell, JD Power Partnership
Quick Links...
Is This For Real?

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Classy?
: Police in Dallas recently put out an APB for a car involved in a fast-food drive-thru-lane-rage incident. The car was a Bentley.

Give it Less Gas: A pregnant woman in Lawrence, Kansas was recently run over by her own car. Not just once, but twice! She and the baby are fine, by the way.








Switch Out is having a contest! Registered participant that send in at least two collection pails in 2009 will be automatically entered.The winning business will be featured in an article in the 2010 edition of Canadian Auto Recyclers magazine.
Did you Know...?

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Now That's Green!:

A team from the University of Warwick in the UK has announced that it has built a fully functioning Formula 3 race car using biodegradable ingredients, including carrots, potatoes and soybean foam in the frame and chocolate oils in the fuel.

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Greetings!

I just spent an instructive fifteen minutes on the phone with my cable company. I learned a lot about customer service in that short span of time.

I won't get into details (they're boring) but the final result is that my problem wasn't resolved, and I suspect it's because the person I spoke to didn't know what he was talking about.

With the phone back in its cradle, I proceeded to rant and rave to my wife about what a lousy cable company we have. She let me go for a few minutes, before calmly pointing out that I've always said they had great customer service. And you know what? They do.

The point here is that one bad experience could have soured me on the whole company. That's all it takes. One bad experience, and a customer can be lost forever. It's something to think about.

Mike Davey,Editor

Fix Auto to Hold Golf Tournament

Mr. Fix Goes GolfingOn September 23rd, 2009, Fix Auto will host their second Annual Masters Golf Tournament held at the Club at Bond Head.  The tournament once again promises to be an exciting day filled with golfing, entertainment, great food and a chance to win the prestigious Fix Auto Blue Masters Jacket during the dinner reception.

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Chrysler Canada Announces Official Partnership with Retire Your Ride

Chrysler Canada has announced what may be the most aggressive vehicle retirement program in the Canadian industry. Chrysler Canada is kicking in $500 to $1,500 over the incentives offered by Retire Your Ride.

"This is the responsible thing to do," said Reid Bigland, President and CEO, Chrysler Canada. "Facilitating the removal of these vehicles from the road is the right move for our country, our health, and our environment. In many instances the turned-in vehicles release 19 times more smog than a current model year vehicle. As a result, Chrysler Canada is proud to offer the most aggressive scrappage incentive in the Canadian industry, and we are pleased to be the first official Retire Your Ride automotive partner."

Read more...
Headline News

'State of the Industry' Presentation Sponsored by Sherwin
Sherwin-Williams Automotive Finishes Corp (SWAFC) A-Plus Network will present its Discovery Meeting: The State of the...
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Full Speed Ahead at 12th Annual CARSTAR Conference
"What gets measured, gets done." That was one of the statements made by Sam Mercanti, President and CEO of...
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Repair, Claims Leaders Gather at Mitchell Conference
Mitchell International today announced the conclusion of its Industry Week Conference, held at the Hard Rock Hotel in San...
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Hyundai Makes Clean Air Commitment
As part of Hyundai's global commitment to the environment, Hyundai Auto Canada Corp. has launched an important...
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Mitchell, J.D. Power Extend Partnership
 
Mitchell International has announced it has extended its alliance with J.D. Power and Associates, in the delivery of Mitchell's total loss valuation solution-WorkCenter Total Loss.

The multi-year extension reaffirms both companies' joint commitment to work together to empower carriers to provide their policy holders with accurate, trusted and verifiable total loss values that reflect real market conditions at the time of vehicle loss.

Mitchell says that WorkCenter Total Loss produces valuations that are easily understandable by consumers, and that utilize comparable vehicles from consumer recognizable brands. The solution combines Mitchell's claims processing solutions with J.D. Power's data analysis and pricing capabilities. Mitchell says this results in an intuitive and powerful methodology for insurance carriers.

Read more...
That's all for another week. Make sure to visit collisionrepairmagazine.com every day for the latest news.
Sincerely,
 

Media Matters Incorporated
Collision Quote
"I think there's value in promoting Green Parts to our customers. Being an environmentally concerned shop can be a great marketing opportunity for us if we're smart enough to use it the right way." -
Sam Piercey of Budds' Collision Services in Oakville, Ontario.