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Please Note: Any submission made to Collision Repair Magazine can be used in whole or in part, and published by Media Matters Inc.
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Is This For Real?
Indefensible:
Jessica
Vasquez, 19, of Indianapolis
was arrested for a road-rage assault, but swore she was only exercising
self-defense. Her victim, an 81-year-old woman whom Vasquez said was driving
too slow, had been punched in the face, yanked from her car and thrown to the
ground, suffering leg fractures in 14 places.
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Did you Know...?
Slow Getaway:
The New
York City police used bicycles to pursue speeding motorists in 1898.
Number One:
The first
speeding ticket was issued in 1902.
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Greetings!
It's a question that keeps many shop owners awake at night: how do we attract and keep skilled staff? At the recent IBIS meeting in Montreux, Switzerland, a presentation led by Glenn Gibson of Crawford & Company gave several strategies for doing just that.
Below are just two things Glenn says you should consider when considering how to keep your current work force:
- Have you established a series of job descriptions that allow you to build in progression planning? Are there Junior, Intermediate, and Senior technician categories, with pay scales geared to match?
- Do you have a formal, annual review process with each employee? This should allow for open dialogue on how well the employee is doing in key areas of measurement. It can also be linked to pay raises.
Glenn will present more strategies in an upcoming issue of Collision Repair magazine.
Mike Davey,Editor |
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Headline News
Below are just a few of the great stories running live on collisionrepairmag.com.
- DEG Announces Major Milestone
- Basic Estimating Course Returns
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"Follow the Recycled Part!" Event Fosters Communication
By Sarena Brown
Improved communication benefits repairers, recyclers and insurers, and on Thursday June 19, 2008, members of those groups gathered to do just that.
Last year, Collision Repair magazine hosted an event called "Re-Think Recycling". Essentially, members of the insurance industry were given tours of three different recycling facilities. The event was a huge success by any standard. This year it was time for Phase II - "Follow the Recycled Part!"
At 7:45 a.m. Thursday morning, a specially chartered bus left for CSN Bayview & Steeles Collision in Thornhill. Upon arrival, the group enjoyed a delicious breakfast while the facility's owner, Manuel Der Haroutiounian and his colleagues walked attendees through the claims process, providing a demonstration of how a typical estimate is done.
Read more...
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Sincerely,
Media Matters Incorporated
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WISE WORDS
"I would encourage all collision repairers and vendors to attend. Meetings are extremely beneficial to our business." - Larry Doherty, GM of Orangeville CARSTAR and Orangeville Honda.
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International
trends may soon be making themselves felt in the Canadian collision repair
industry. That was the central message of chair Tony Canade's presentation at
the latest edition of the Canadian Collision Industry Forum (CCIF). The meeting
was held June 21 at the Delta Meadowvale in Mississauga, ON.
Also on
the slate were presentations on regulations affecting the use of coatings and
low-VOC conversions, as well as a presentation on Ontario's new streamlined
approval process for air permits. 
