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Chris Bird A special thanks to you ....
and to all the loyal customers who keep returning to us for your security needs. 
As always, we're committed to providing the best quality service each time you call.
We'd like to especially recognize our most loyal customers. 
    Your needs are a top priority for us
, and we strive to return all calls in two hours.
If for any reason you can't reach your regular contact person,  please don't hesitate to call: Bill Hobbs - VP of Service Operations - at 901.507.8971,  or Geoff Jones -
VP of Installations - at 901.507.8972,  or myself - Chris Bird - at 901.507.8976.  
After hours and on weekends, you can always reach our emergency service thru our regular number 901.775.2143.  Our service techs are standing by. 
   Sincerely - Chris Bird
   President / CEO 
We do the jobs other companies can't

   Got BIG security needs ?  We can handle them.  Dillard Door personnel are trained, certified, licensed, experienced, and ready to handle almost any security-related installation, no matter how large.  That's why may general contractors rely on us to finish their construction jobs properly, on time, and within budget.   We also service what we install,  even after hours and on weekends if needed.   Images are:   

* Left - the Pinnacle Building in Nashville.  Hanging from the crane is a 30 by 10 fire door,  on it's way to the 29th floor.

* Upper right - A 40 by 30 foot fire door for Peabody Place in Memphis, TN.   

* Lower right - A 34 by 27 foot coiling door for Hardy Bottling Company in Memphis, TN.   

 

Pinnacle building

Peabody Place door

 

 

 

 

 

 

 

 

 

 

 

 

 

Big door for Hardy Bottling

 

 

 

 

 

 

 

 

 

 

 

 



When you need security NOW

We've taken these steps to make sure you get help fast,  24/7 ....

* We've added manpower in our Service Department,  including several highly experienced technicians.

* Many commonly-needed parts are now right here in our own warehouse.  This eliminates shipping time, so we can finish your job today in some cases,  instead of next week.

* We've carefully selected a few top-quality subcontractors who can provide extra labor on short notice to finish the "low tech" aspects of some jobs,  like pulling cables or installing fencing.  We closely monitor their work,  and you get the same full year warranty from us as on any other job.  

Customer comment

   "We once used three different companies to service our clients"  says Mario Lara,  VP of Wright Property Management.  "These services said they were always available, but one weekend when we really needed help we were told that several of their people were on vacation and they couldn't come out.

   We'd been contacted by Dillard Door previously, and decided to try them.  They came out quickly and handled the problem.  This was the beginning of a very good relationship, and I now send them all of our work.  I especially appreciate the way Dillard Door personnel always tell the truth.  When you trust someone, it really makes a difference."

   (Per the Memphis Business Journal's "Top 25" list, Wright Property - incorporated in 2005 - manages the largest number of condominiums in Memphis.  The Better Business Bureau gives them an "A" rating.)  

Send us your comments
May we feature your comments next month ?   You can reply to this email,  or use the  Customer Survey on our Web site,  or call our receptionist at 901.775.2143.   Thanks !
It's a jungle out there !

Today's crime statistics for Memphis                              Searchable crime map for any locality 

To protect yourself from car theft when you park:      * Consider installing an alarm system

   * Close all windows and your sunroof                       * Place cell phones and CDs out of sight 

   * Always lock your doors                                               * Don't keep personal info in the vehicle

To protect your computer, read the  Microsoft Security emails.  

To protect your business, call Dillard Door !  

InspirationNeed a high speed door

"Our life is frittered away by detail.  Simplify, simplify !"   -  Henry David Thoreau

"To gain a good reputation, become what you desire to appear."  -  Socrates

 What's your favorite quote ?   Just reply to this email.  


Just for fun - "I sure wish this was a high-speed door !"    >>>   

 

 

                        ..... More info and news .....

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Web site home page.                                             
Products and Services (full list).                         .Employee Directory with photos
History of Dillard Door (since 1947).                 .Our Professional Associations

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"Complete Security Solutions"

                        Commercial/Industrial Doors       Automated Gate Systems

                        Access Control Systems              Camera Surveillance Systems

                        Alarm systems + Monitoring        And more ......


901.775.2143

24 / 7 Emergency Service

DillardDoor.com    

 
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