Karen Bolda
Professional Development Tips
E-mail Etiquette
 
What People are Saying:
 
"The Learning styles training has helped me to understand where conflicts arise in the workforce and how to deal with them. It has also given me great insight to communication styles that need to be addressed when providing information to people.  Thanks for the training!"
~Robert Barnhart
Central Vegetation Module
Rogue River-Siskiyou National Forest 
 
"Karen is very approachable and easy to be with, and answers questions thoroughly.  ~Henry Saltonstall

"Thank you so much for training our team about Learning Styles.  That was a very powerful investment in our time - the benefits are great.   I'm using the information in many of my work relationships - it's been extremely helpful!   Always good to be mindful of how different we all are."
~Julie Wheeler, Occupational Health and Safety Officer, USFS 
  
 
"Get ready to participate in interactive activities!"     
~Charles Bennett, Planner II, Jackson County 
 

 
 
Greetings!
 
One of the biggest time management issues that most people are facing is the overwhelming number of e-mails they need to contend with.  The first step in slowing the onslaught is to reduce the number of unnecessary e-mails.  But, as is so often true, the only person whose actions you have control over in making the decision of what to send and what not is yourself.
 
Here are some ideas for e-mail etiquette that you may want to take a hard look at.   First, spend a bit of time on your subject line.  State clearly why you are sending this e-mail and if any action is required from the receiver.  Sometimes you can even state your message or question in the subject line, so the recipient doesn't even need to open it.
 
Take a look at your distribution lists when you are sending an e-mailautomatically sending out notes and announcements.  Does everyone on that list really need to have this announcement?  Do some of those people even work in that department anymore?  Before you hit send, double check; is the attachment you said you would send actually attached?  Is it the correct one? 
 
Last, think about what you want to accomplish with your e-mail.  Are you attaching a policy change that you expect everyone to read and implement?  If so, is e-mail really the best way to convey the urgency of a policy change?  Personally delivering a hardcopy of the policy, or even holding a meeting for those expected to implement it, may be much more effective methods for an item that requires immediate action.  After all, e-mail is only one tool of many ways to communicate.
 
--KarenInstructor Karen Bolda
Comments?  Need training on this topic?  Contact me at:
 
Forward this email to a Friend
 
 
Sign up for bi-weekly professional development tips!
Join Our Mailing List