Helen J. Wythe & Associates

Helen's Hints by Facilitrix Helen

Helen J. Wythe & Associates Newsletter
Volume 1 Number 10 February 2009
Dear Colleague:
 
We have met through an event facilitated by Helen J. Wythe & Associates or a training session that we have conducted. As a result you are receiving this Newsletter - Helen's Hints.
 
Many of our clients do not have the time to keep up with all the advances in organizational tools such as facilitation, leadership and training.
 
The tips, ideas and strategies you will find in this Newsletter are collected from our career experience, our research, the rich tapestry of ideas that are shared with us by session participants and our vast network of colleagues world wide.
 
The essence of Helen J. Wythe & Associates is its unique ability to weave together people and ideas through extraordinary facilitation and training experiences.  Please forward this newsletter, in its entirety, to your colleagues, coworkers and friends, because you want to add value to their work lives.  Please forward your comments or questions to: info@hjwythe.com .

We invite you to read through this Newsletter which contains various tools, techniques and website links which may be of interest to you.
Facilitation Fundamentals & More
Brainstorming - Keys to Successful Idea Generation 
Q. Quite often our team's brainstorming sessions do not meet our needs nor our expectations. People are becoming frustrated and see it as a waste of time-or worse. When we get it right we have great success. What might we be doing wrong and what would you suggest?
 
A. Brainstorming as a technique has been used very successfully by groups to develop as many ideas as possible without evaluating how practical the ideas might be. Group brainstorming is just one of many powerful  tools available to a facilitator. Experience and a broad body of peer-reviewed research on teams and organizations indicates that, when brainstorming sessions are managed right and skillfully linked to other work practices innovations are achieved.

The worst "brainstorms" happen when the term is used loosely, and the rules aren't followed-or known-at all. Perhaps the biggest mistake that leaders make is failing to keep quiet and let the group do its magic. The biggest mistake is for a leader to start a meeting saying, "Let's brainstorm" and then proceed to spend the next 30 minutes sharing their own rambling thoughts, without a single idea coming from the others in the room. Now that's productivity loss!

There are some very simple rules that have worked since Alex Osborn's original four: 1) Don't allow criticism; 2) Encourage wild ideas; 3) Go for quantity; 4) Combine and/or improve on others' ideas. These rules still work today in fact if they are not followed the leader will quickly lose credibility. Teams may vary the rules.  Two rules quite often added are: "One conversation at a time" and "Stay focused on the topic."

For more on Brainstorming Click Here
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Leadership Lessons
Q. In the next five years my organization will be losing a significant number of leaders due to retirement, what can I do to develop myself now for taking on a leadership role?
 
A. Leadership is a key factor in achieving sustainable organizational success and business results. Our understanding of leadership has evolved significantly in the past decade. It is quite clear that leadership is about relationships, credibility, and more about what people do - than what they say. Most importantly, we have learned that leadership is a relationship between those who take their turn to responsibly lead a team and those who take their turn to follow. 

Leadership Is Learned
At one time experts believed that people were born leaders, we now know that much of what leaders do can be learned. Leadership is an observable set of skills and abilities that is useful whether one is in the executive suite or on the front line. You don't have to be a designated leader to practice leadership. And any skill can be strengthened, honed, and enhanced if we have the motivation and desire, the practice and feedback, the role models and coaching, and the support and recognition. Organizations are seeking powerful new tools and concepts to build the thinking skills, emotional skills and personal spirit of their leaders.
 
Leadership Development Is Self-Development
The best leaders are learners. It's not about speaking the loudest or appearing the strongest or being in front. It's about developing a sharing vision with the team. It's about being a good example, even in small ways. It's about encouraging others, even behind the scenes. It's asking questions and trying new ways of doing things. It's nurturing passion in others and in ourselves.
 
To learn more about a new innovative leadership learning tune-up for achieving high performance Click Here.

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The Trainer's Toolkit
 Transfer of Training
Q. Over the past year my company training programs have experienced a significant reduction in developing the learner's motivation and commitment required to apply the new knowledge and skills. As a result the company is not seeing the desired return on investment. What would you suggest we do to develop the required motivation and commitment in the learners to transfer the new knowledge and skills into the workplace?
 
A. The short answer is when preparing your training program weave various tools, techniques and activities throughout: before the course begins, during the course and after the course that will encourage adult learners to apply these new skills. Remember "Learning is a process, not an event."   Making training stick is a shared responsibility: the learner, trainer and manager all have a crucial role to play.

Organizations invest millions of dollars in training to develop employees' skills and increase overall productivity within their companies. Still, research shows that the best training in the world won't translate into changed behaviors back on the job unless initiative leaders and participants understand their roles and responsibilities before, during, and after any training initiative.
 
 The first element of your training program that I would suggest you revisit and revise is the preparation phase. Great trainers know that the key to successful training is - Preparation - both the trainer and learner. Great trainers know from experience that the more time and energy directed to the preparation, the more success, motivation and commitment: buy in and credibility you will achieve with the learners.
 
Experience has proven that this early motivation and commitment: buy in is a key element to effective learning. This up front preparation will also have huge payoffs during the training session as it will work towards lessening the chances of learners becoming a difficult participant.
 
Those trainers who want to do the very best for their learners utilize a wide range of pre-training tools to create a learning environment which maximizes the chances of success.
 
The essential first step of preparation is "priming", it is unfortunately a step we often overlook due to time or we don't know who is coming to the training. The second step is to build rapport with your learners. Quite often we wait until the actual session to build rapport. There is much a great trainer can do start the process before the training session. With these two key elements well under way, when the trainer and learners are actually in the training room it will take less time to get down to the topic and content at hand - maximizing both resources time and energy.
 
To learn more about some of the various methods, tools and techniques available to trainers to weave throughout the course: before, during and after that will encourage adult learners to transfer these new skills Click Here

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Team Building Tips - There is No I in Team
Q. Over the past year our team relationships have unravelled to the point where our producivity has been cut in half?
  
A. A Team with healthy relationships among its members will be more productive and successful than a Team characterized by strife and tension. All Teams experience a certain amount of tension which is healthy and appropriate particularly during problem solving and decision making. Sometimes long standing highly productive Teams seem to unravel. One of the most basic of Teams processes problem solving and decision making seems to be at the root of this unraveling.
 
What Teams and Team members seem to forget, more important than winning any particular decision is the health of the relationships that we carry into the next decision. People must ask themselves: "Is it worth it to jeopardize a long term relationship in order to win a short term decision?" Maybe but not likely. Most times short term pain pays off in long term gain.

To learn more about other problem solving and decision making methods, tools and techniques available to improve team productivity Click Here.
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Thank-you, Meegwetch, Merci,
Helen
Helen Wythe
Certified OSW Coach, Trainer and Facilitator OneSmartWorld
Certified Professional Facilitator, International Association of Facilitators IAF
Certified Technology of Participation (ToP) Facilitator and Trainer ICA
In This Issue
Facilitation Fundamentals & More
Leadership Lessons
The Trainer's Toolkit
Team Building Tips
What's New
Upcoming Events
What's New!!!
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New Website
Please visit our new web site. Make sure you have your seat belts on and your speaker volume up you will need it when you visit www.hjwythe.com .
 
Credit Card and Direct Deposit
We are pleased to announce that HJW & Associates is not able to accept payment by Credit Card and Direct Deposit from your Bank Account online through PayPal and our secure QuickCart E-Commerce system.
 
One Smart World Certification
Helen Wythe is a Certified OneSmartWorld® Coach, Trainer and Facilitator. The One Smart World suite of solutions and training programs work with organizations to create sustainable competitive advantage, driving productivity and innovation, by unleashing the untapped potential in their human capital.  Training programs focus on powerful techniques for achieving success and high performance, meeting management, problem solving and decision making, communication, team building and leadership.
Quick Links
Upcoming Events
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Professional  Development Facilitation Fundamentals
March 16 & 17, 2009
Winnipeg, Manitoba
May 28 & 29, 2009
Thunder Bay, Ontario 
June 8 & 9, 2009
Edmonton, Alberta

March 19 & 20, 2009
October 26 & 27, 2009
 Winnipeg, Manitoba
November 16 & 17, 2009
Thunder Bay, Ontario
 
Winnipeg, Manitoba
 December 10 & 11, 2009
Edmonton, Alberta
 
May 25 & 26, 2009
Thunder Bay, Ontario 
June 11 & 12, 2009
Edmonton, Alberta
September 21 & 22, 2009
Winnipeg, Manitoba
September 24 & 25, 2009
Saskatoon, Saskatchewan
 
Prepare and Conduct a Requirements Session
April 30 - May 1, 2009
Winnipeg, Manitoba
December 7 & 8, 2009
Edmonton, Alberta
 
April 1 & 3, 2009
Thunder Bay, Ontario
 SMART Communication
May 27, 2009
Thunder Bay, Ontario
 
April 27 & 28, 2009
Winnipeg, Manitoba
November 19 & 20, 2009
Thunder Bay, Ontario
 
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Helen J. Wythe & Associates recognizes the challenging times that all organizations face in today's economic climate. As a result we have not increased our course fees for 2009. As well we will offer a 10% reduction in registration fee for those who register and submit payment up to eight (8) weeks in advance of the course start date.  
 
If you wish to register online please Contact Usfor instructions. If you mail in your registration this coupon must accompany your registration.
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Offer Expires: October 31, 2009