April 14, 2009
Issue: 14
 
Greetings!

Members Come for FREE!*
Only 6 More Days to Register!

April 24, 2009    6:00 p.m.     Westin Town Center Hotel

Viva Las Vegas comes to Hampton Roads in April 2009, to honor retailers all over Virginia.  More than 100 nominations were submitted as potential winners of coveted "Retailer of the Year" honors. 
 
Starting a business is not a simple task, the market is challenging and the obstacles retailers face are difficult.  It takes more than the ordinary entrepreneur to succeed in this competitive industry.  Retailers deserve to be recognized for outstanding customer service and devotion to their community.   
 
This year Retail Alliance will bring Vegas to Hampton Roads for an exhilarating award show unlike anything you have ever been to before!  Which worthy retailer will take home the prestigious award this year?
 
On the evening of Friday, April 24, Retail Alliance members and guests will be entertained and dazzled during the non-stop action awards program at the Westin Town Center Hotel in Virginia Beach, for the second annual Retailer of the Year Gala Event. The clinking of chips, the sound of jazz and the array of Vegas style activities will make this night unforgettable!

* All Retail Alliance members are invited to attend this event at no charge (one per member; $35 for additional tickets; $60 for non-members), but an RSVP is required. Seating is limited. A cancellation fee will be charged to those who are unable to attend after RSVP within three days of the event. 

Pottery Barn Aims for Affordability
affordability
Pottery Barn is trying to reposition itself as a value brand, offering a sofa that starts at $999, 30% below the next price up. "We are seeing the customer look for value in everything they buy," Pottery Barn President Laura Alber said.

The Wall Street Journal has the full story.
Jos. A. Bank Thrives in Tough Economic Climate
piggy bank
Jos. A. Bank is pairing a promotional approach with quality to .increase performance as its competitors falter. The menswear retailer's direct connections to suppliers help it maintain lower prices. "Customers want more right now, and we're delivering," CEO R. Neal Black said.

The Wall Street Journal/Dow Jones Newswires has more.

Topshop Offers Personalized Style Help

Topshop enlists advisers who book hangerstwo-hour appointments to assist shoppers with navigating the store's of-the-moment styles. The fashion-minded consultants assist customers in pushing their personal style boundaries.

The New York Times has the full story.

In This Issue
Pottery Barn Aims for Affordability
Jos. A. Bank Thrives in Tough Economic Climate
Topshop Offers Personalized Style Help
Teen Retailers Hit Snag, Stay Positive
LEGISLATIVE SCOREBOARD

Retail 2 Retail




TONIGHT!
Tuesday,

April 14

6-8 p.m.


Norfolk Florist
1220 Baker Road Virginia Beach, 23455

Join fellow retailers for an entertaining evening of networking and fun, complete with refreshments.


Retail 2 Retail takes place the first and third Tuesday of each month and is free to RETAIL ALLIANCE members.

To RSVP call Jen Webber at 757.455.9323
 
For directions to this R2R and to view upcoming R2Rs
click here.

Teen Retailers Hit Snag, Stay Positive

teens

Teen retailers -- usually seen as recession-proof -- experienced a minor setback in March, but they say they're poised to improve in April. Indeed, the sector has some high performers, including Buckle, Aeropostale and Hot Topic. Teen sales also benefited Nordstrom.

Rueters has more.

LEGISLATIVE SCOREBOARD

State Retailers Steer Vote Against Part-Time Unemployment Benefits

Thanks to scores of e-mails from Retail Alliance members, the grassroots voice of the Virginia Retail Federation (VRF) was loud and clear at the April 8 session of the General .Assembly.  While VRF lobbyists educated legislators on harmful issues submerged in Governor Kaine's proposal to accept stimulus package Unemployment Insurance funding, our members were busy contacting Hampton Roads delegates and senators.  Retail Alliance business members warned that, under VRF legislative policy, UI coverage for part-time and seasonal workers was unacceptable and portended disastrous consequences for businesses already cash-strapped by the current economy.

The Kaine administration vows to fight the "NO" vote by the General Assembly, perhaps in a special session.  To thank Hampton Roads delegates and senators who voted against the Unemployment Insurance stimulus monies and urge them to hold firm on their votes, contact the following:

Delegate John Cosgrove
Delegate Tom Gear
Delegate Glenn Oder
Delegate Bob Purkey
Delegate Bob Tata

Senator Harry Blevins
Senator Tommy Norment,
Senator Fred Quayle
Senator Ken Stolle
Senator Frank Wagner



Governor Supports Retailers in Weights and Measures Program

Governor Kaine vetoed budget measures that would have eliminated funding for the current periodic inspection program on weights and measures in retail outlets.  A movement to study privatization of the program may gain support and come back as an issue during the 2010 session.  Past studies have shown the cost of weights and measures inspections to skyrocket if the program is privatized and paid for by retail businesses.


Federal Issues

Businesses Rally in Richmond to Oppose Card Check


A large coalition of business organizations, including the Virginia Retail Federation, will rally and hold a press conference on Tuesday, April 14, at the Omni Hotel in downtown Richmond.  The purpose of the gathering is to alert Virginia Senators Warner and Webb that businesses throughout the state will not tolerate a "yes" vote on Card Check, or the "Employee Freedom of Choice Act."  The legislation, which has passed the House of Representatives, would allow employees of any business to unionize by merely signing a card rather than participating in the secret ballot process.

The business groups will meet at 1 p.m.  All businesses throughout the state are invited to participate.  Questions?  Contact Margaret Ballard, 757-406-9431, mballard@ retail-alliance.com.

To contact Senators Warner and Webb, go to:

http://warner.senate.gov/public/index.cfm?p=Contact
http://webb.senate.gov/contact/



Bill to Eliminate Dispute Arbitration Harms Retailers and Consumers


For more than 80 years, arbitration has helped Americans settle disputes fairly, quickly and inexpensively, without having to file a lawsuit or navigate the court system. The Arbitration Fairness Act (H.R. 1020), introduced last month would change that.  In effect, H.R. 1020 will nullify arbitration agreements which exist in potentially millions of consumer, employment and franchise contract, leaving businesses with little recourse in the event of a dispute - except to file a lawsuit.

The Arbitration Fairness Act is touted as "consumer-friendly" legislation, allegedly allowing the public a choice in determining how resolve to conflicts with businesses or employers.  In reality, eliminating pre-dispute arbitration is tantamount to eliminating arbitration altogether.  Without a pre-dispute commitment to arbitration, inevitably one side will believe they have the upper hand - forcing the case into our already over-burdened court system.

Without arbitration, consumers with claims under $60,000 will likely be left with little recourse but to hire an attorney and file suit.  However, studies show that attorneys working on contingency generally require $60,000-$75,000 in damages before taking a case.  

A recent study of consumer arbitrations administered by the American Arbitration Association (AAA) Searle Civil Justice Institute at Northwestern University School of Law found that more than 98 percent of cases complied with the AAA's consumer due process protocol and that, on average, claims were resolved in approximately seven months - as opposed to two years or more for a civil lawsuit.  That same study found consumers prevailed in 53.3% of the cases filed, recovering an average of $19,255.

The Arbitration Fairness Act would dump too many cases into our courts, ultimately leaving most consumers out in the cold and businesses with no recourse but a court battle.  To oppose H.R. 1020, contact Senators Warner and Webb and tell them to preserve our current arbitration system.