Anything But Blah!
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Terri Langhans, CSP

Come on, it's just a logo!
  
 

Starbucks Logo HistoryStarbucks Chairman, President and CEO Harold Schultz just sent me an email showing the company's updated logo. Mind you, all they did was remove the word circle that says Starbucks Coffee and change the color of the mermaid--oh, wait, he called her a siren--from black to green.


Why the change?  "Our new brand expression [he means logo] reflects our evolving freedom and flexibility to serve and connect with our customers in meaningful ways while continuing to represent the integrity, quality and consistency of the Starbucks Experience," his email said.


Huh? Blah. Blah. Blah.


I don't drink coffee, yet I adore Starbucks. Well, their iced, venti, unsweetened, no added water, black tea, anyway. Here's how I wish he'd described the new logo launch, and I have a sneaky feeling my version is closer to the truth, too.


"Starbucks turns 40 this year. Our logo is almost 20 years old. It's tired. We're tired of looking at it, and we figure you might be, too. So we've simplified and freshened it up a bit. We love it and hope you do, too."


One of my favorite books on branding is A New Brand World, by Scott Bedbury, who was senior vice president of marketing at Starbucks from 1995 to 1998. Prior to that he spent 7 years as head of advertising for Nike, where he launched the "Bo Knows" and "Just Do It" campaigns.


I know Scott would have handled the new Starbucks logo differently. Do you remember what the smallest cup size used to be called? A Short. It's now called a Tall, with medium being Grande and large is a Venti. Starbucks decided that if they're going to charge that much money for a small cup of coffee, customers would feel better ordering a Tall. Hence the change in semantics.


Well, when it came time to launch the new lingo, Scott had a great idea for the announcement: Starbucks Drops Its Shorts! No, the Powers That Be wouldn't let him do it. But you gotta admit, it's a whole lot clearer (and more clever) than the new logo's corporate-speak.


Have you heard any good ones lately? I would love to add to my Say What? collection of convoluted corporate babble. Please comment and share your examples on my blahg.


Help Them Hire You!
A 24-Hour Retreat for Growing Your Business,
Especially When YOU Are the Business

I can't very well go on and on, now, can I? Not after what I just wrote about Starbucks.
Suffice it to say that I am excited as all get out (and that's a lot) after the event's debut in December. So excited that I'm doing a retreat in January, February and March.

The retreat is ideal for people who sell their time, talent, creativity, advice, counsel, healing, wisdom or wit and want to sell more of it.


If any of these statements ring true for you, or for someone you know, I invite you to click through and explore the event even more. (NOTE to Southeast folks:  February's event is in Atlanta!)

  • You're in an industry or category where prospects think there's little to no difference between you and the gazillion other people who do the voodoo you do or sell the service you provide. You know, as in, one freelancer is the same as another. Consultants are a dime a dozen. (Don't get me started on financial services, health care, speakers or coaches.)
  • You feel bogged down or overwhelmed because providing the service you deliver and doing a great job on your current projects means you never have time to market or look for new business
  • You've felt disappointed with the results of your marketing, frustrated by the random hit and miss of what you've tried.
  • You worry now and then (or all the time) over the ups and downs and unpredictability of cash flow.
When I say it's a 24-hour retreat, of course I'm not talking about sleep deprivation, nor am I filming a marketing reality show. We meet from 3-6 p.m. on Day 1 and 9 am-3 pm on Day 2. Hence the 24-hour time frame.

 

I'll walk you through a step-by-step marketing and business development system that gives you more focus, clients, referrals and revenue--even if you think you don't have the time (or talent) for marketing.

 

It's the same system I used to grow my own businesses, including the ad agency and marketing firm that I grew from scratch and sold to a publicly traded Big Boy. It is NOT a bunch of MBA theory or rhetoric. Really.
 

Get the full scoop and read what others had to say about the experience at www.HelpThemHireYou.com. If not for you, then perhaps for someone you know?

As always, resist the usual!

Terri Langhans, CSP, COE
(Certified Speaking Professional)
(Chief of Everything)
www.BlahBlahBlah.us
(800) 207-0015