IT Service Management Bootcamp with HP and the YTA

Race to IT Service Success Bootcamp

Thursday, January 21
8:00 am - 1:00 pm
15 Allstate Parkway, 6th floor
Markham, ON

Participants in this event will learn about all aspects of IT Service Management, focusing on the strategy, design and operation of IT services. At the end of the event, participants will have a practical understanding of the ITIL lifecycle, recognize the components that make up service management and be well on their way to improving IT service management within their own organization.

HP's Race to Results Service Management Simulation, presented in partnership with the YTA, provides a practical overview and awareness of ITIL and IT Service Management. Set in the adrenalin-fuelled world of motor sport, participants will have a hands-on experience of how ITIL can dramatically improve business performance, focusing on enabling participants to understand the benefits of service management - right from the word "GO!"

This event is fast-paced, competitive and unlike any other IT learning experience - and the content is based on the best practices of IT Infrastructure Library (ITIL).

What's going to be the hot new tech trend in 2010?

Find out at The Annual YTA Deloitte Tech Predictions Luncheon

Deloitte TMT Predictions
Thursday, January 28
11:30 am - 2:00 pm
Le Parc Banquet Centre
8342 Leslie St., Markham

Last years’ Predictions addressed how to make every electron count; free gadgets; the rise of the Netbook; Moore's Law and risk; how to make your company green and lean; downsizing the digital attic; generic as the 'it" brand; the digital ambulance chaser supercharged; the rise of social networking sites; and sinners becoming saints. What’s Next?

Join YTA members and guests in this annual sell-out event to again entertain Duncan Stewart’s animated review of the Deloitte Predictions likely to impact the Technology, Media & Telecommunications sectors in the coming year.