Medicare Mails Erroneous Provider Compliance Letters to Beneficiaries
The Region D DAC sent out an e-mail today updating its members, which includes CAMPS, that the following actions are being taken to resolve a recent mailing error made by CMS. The entire e-mail is provided below.
On October 21, 2009, CMS sent letters out to beneficiaries telling them that their Medical Equipment supplier "hasn't yet" met the new requirements to become Medicare-approved. Starting October 1, 2009, the supplier can no longer bill Medicare for your medical equipment or supplies. For a copy of the notification letter that is being sent out to beneficiaries along with additional information on Medicare's new accreditation and surety bond requirements for DMEPOS suppliers, go to:
http://www.cms.hhs.gov/Partnerships/03_DMEPOS_Toolkit.asp#TopOfPage Several DAC and other State Association members reported their beneficiaries began receiving these letters over the past 10 days. To make matters worse, these suppliers have met both accreditation and bonding requirements and this has been verified by the NSC. But now, their phones have been ringing from concerned customers asking what is going on. This forces the supplier to have to notify all their Medicare patients that they have indeed met the requirements and that it is okay for them to continue to provide equipment and supplies. Also, CMS is reaching out to Medicaid offices and other referral sources on this as well. Senator Roberts of Kansas office has been contacted regarding this matter and his office contacted CMS, who has agreed to send out a letter to all beneficiaries whose Medical Equipment supplier was in compliance to state the previous letter was sent in error. CMS is requesting that suppliers who feel their beneficiaries received these letters in error notify the NSC to verify that they are in compliance with accreditation and the surety bond requirements. If the supplier finds that they were in compliance on October 1, 2009, CMS has told Senator Roberts office that they will send out the recession letter to their beneficiaries.
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CAMPS Calendar of Events
March 2-3, 2010 CAMPS Annual Convention Hilton Irvine/Orange County Airport Room Rate $159 Reservations: 800-445-8667, ask for CAMPS special rate
March 4, 2010 CAMPS Board Meeting Hilton Irvine/Orange County Airport
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The California HME Update is a benefit provided to members of the California Association of Medical Product Suppliers (CAMPS). It is published periodically to keep members informed of issues affecting the Home Medical Equipment (HME) industry. Inquiries should be addressed to Gloria Peterson at the CAMPS office by phone at (916) 443-2115 or e-mail at gpeterson@amgroup.us.
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