Greetings!
We would like to take this opportunity to thank you for giving us the opportunity to manage your investment properties. We don't always get the opportunity to say it, but we appreciate your partnership and enjoy working with you.
We hope that you will refer our services to friends and family members who are looking for property managment in Michigan or Arizona.
If you have not yet partnered with us, we look forward to working with you soon. |
 | Streamlining Client Services |
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Our Client Services Department continues to introduce programs and procedures aimed at increasing response time and customer service. The latest is the new dedicated Client Services e-mail address.
If you would like to contact Jessica Zilka or Brenda Garner, please send your e-mail to clientservices@garnerproperties.com. Your e-mail will be delivered to everyone in the department and will be answered by the first available person. |
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From the Marketing Department |
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In the month of March, Garner Properties signed 49 leases, which is more than in any of the last 12 months.
If your property is not leased, and has been on the market for longer than 3 months, truthfully evaluate your property. Would YOU rent it in its current condition at the current price? Perhaps it is time to consider the larger rehab projects. Our agents do their best to suggest cosmetic improvements based on feedback from showings as well. Please keep in mind that, even with rentals, curb appeal is important and a little can go a long way.
To have a more in depth conversation about marketing your property, contact Teressa Harbin, Director of Marketing and Real Estate Sales. |
| Tips For Reading Your Statment |
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In this column, we will provide tips for reading your Owner Statement. The tips are based on real customer service calls we receive, so we know there are more owners out there with the same question!
Q. I am not receiving a statement. When can I expect to see them?
A. If you are getting direct deposit from GPM, your statements are being posted to your Owner Portal. If you do not know how to log on to the Owner Portal, please contact the Client Services Department and they will reset you account and send you some instructions.
Q. Why are there so many Cleaning & Maintenance charges on my statement?
A. Cleaning & Maintenance is a general account heading which includes cleaning, maintenance, labor and materials. The type of charge will be referenced by the Vendor Name, Reference Number, and Comments fields on your statement. |
