Rags to Riches Success Maid Easy
# 37 7/14/10
C4  DOSAGE
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            from
 Rags to Riches Success Maid Easy!
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 NEW HIRE PACKET 
 REQUEST FOR TIME OFF
 
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CORE CONCEPT:
Our cleaning employees are generally intelligent, resourceful, agreeable people who really want to do the right thing.  They are also generally intimidated, uneducated in good business practices and a bit "me" focused.  Successful cleaning company owners need  to respond proactively to all of the above factors when managing their cleaners.
 
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RESOLUTION:
Have a form available for your employees for any area that needs to be managed in your company.  Employee absenteeism management is one of the most challenging in this industry.  Any advance notice of need for time off helps so much in this area.  Make the reporting of a requested day off as easy as possible for the employee and  make it documented so nothing is misunderstood. 
 
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IMPLEMENTATION:
Have blank requests for time off forms in the same location you are keeping your cash advance forms.  They should be in English and Spanish and cover dates the employee wants off, full or half day, etc.  Make your own or purchase ours below.  Be sure to put the forms someplace with easy access for the employee.  Do not make them ask you for one because that is the same as asking for time off.  If they do not need to confront anyone for anything they are more likely to give you notice.  They will go to the drawer, fill out the form and put it in your in box when you're not in your office.  That's OK.  You have notice to fix the problem.  Ask and ye shall receive.   
 
CLICK HERE TO CONNECT TO ONLINE STORE FOR THE FOLLOWING ITEMS         
Employee Cash Advance Contract                              $5.00
Request for time off (English and Spanish)               $5.00
                
 
 
AIR TICKETS ARE STILL REASONABLE
DIRECT-ROUND TRIP PHOENIX  $214
DIRECT-ROUND TRIP LOS ANGELES $152
DIRECT-ROUND TRIP SAN ANTONIO $218
 JOIN US 
SATURDAY, 7/24, IN DENVER FOR A FULL DAY 
DEDICATED TO MANAGING YOUR CLEANERS
SEE BELOW FOR DETAILS
 
Sincerely,
 
Sharon Tinberg and Sharon Fliess 
basket filled w easter eggsRags to Riches Success Maid Easy

basket filled w easter eggsLEARN HOW TO FEED THE GEESE

 THAT LAY YOUR GOLDEN EGGS
 
ROOM RATES INCREASE FRIDAY 07/16
 
SCHEDULE OF CLASSES
 
HIRING-Recruiting ideas, hrly vs % pay, company cars
   EMPOWERING CLEANERS-Sales & customer service
   DEVELOPING A CULTURE OF EXCELLENCE
   ONE ON ONES & ONE MINUTE MANAGER
   NEW HIRE ORIENTATION-Instilling quality practices
   BUILDING A WINNING TEAM-5 stages of growth
   QUALITY ASSURANCE MANAGER-Job Description
   PERFORMANCE & MERIT REVIEWS-For cleaners
   NEW HIRE PACKET-Meeting government requirements
   EMPLOYEE EFFICIENCY-What to track & how to use
   HIRING-Interview questions,application,background checks
   JOB DESCRIPTIONS-Roles & responsibilities
   ENGAGE CLEANERS TO COMMUNICATE-Reduce turnover
   ACCEPTING CHANGE-New systems & new rules
   EMPLOYEE HANDBOOKS-Dot your i's & cross your t's
   CLEANING TRAINING-Developing a process that works
   FROM CLEANING TO COACHING-How to add cleaners
   EMPLOYEE SURVEYS & EXIT INTERVIEWS
   7 HABITS OF HIGHLY SUCCESSFUL CLEANING SERVICE OWNERS

to review details and register for a 1 1/2 day live networking and seminar session.  $75 room rates.  Check them out.  They're beautiful.  Visit the event site today.  Don't miss this  networking and learning opportunity!

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