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CUSTOMER PACKAGES MAILED TO THEIR HOME IMMEDIATELY AFTER THE SALE HAS BEEN MADE ENHANCES YOUR PROFESSIONALISM, CREDIBILITY AND RELIABILITY IN THE CUSTOMER'S EYES
CORE CONCEPT:
Customers are leary when it comes to the reliability if cleaning services because they have been stood up so many times. When selling over the phone, when the new client has not met anyone face-to-face, mailing them a welcome package the same day you book them gives them a sense of security.
RESOLUTION:
Mail the new client a package that includes a nice welcome letter welcoming them to your company. Share your mission statement with them, perhaps a quality statement and any added services that you may have.
IMPLEMENTATION:
Write a client welcome letter or use the one we have designed for you and just plug in your name and your data. Key here is that it goes out the very same day that you booked the client. Receiving a package from your company the day after you booked them makes them feel safe and secure with your company and the fact that you will show up for your first cleaning. It takes the place of showing up for 'a quote appointment' on time. 0
Company Profile Sheet-Services Provided, $5
Customer Data Sheet, $7.50
Customer Response Content, $5
Policies for Client of Cleaning Services, $7.50
Welcome Letter for Client of Cleaning Services, $5
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BUY INDIVIDUALLY OR AS A BUNDLE
CLICK HERE (alpha look for Client Welcome Product Bundle) for a 33% discount special combination price of $20.00 |
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FACE TO FACE LIVE SEMINAR IN DENVER
to review details and register for a 1 1/2 day live networking and seminar session at the low cost of $150 in Denver. Remarkably low room rates. Visit the event site today. Don't miss this networking and learning opportunity!
Sharon Tinberg and Sharon Fliess
Rags to Riches Success Maid Easy |
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