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Customer Retention NOW
A NEWSLETTER FOR DOCUMENT INDUSTRY VENDORS
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CUSTOMIZED BOOKS
that help them manage their Print/Mail Operation

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 We can produce private-label editions of :
 
Take This Job and Stuff It! - A Practical Guide for Document Operations Managers
 
Include content customized to highlight the benefits of your products.
    
 
Give your customers and prospects a valuable gift with much greater value than a logo'd coffee mug or T-shirt!
 
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ARE YOU AN EXPERT...
on some aspect of the document business?MP Photo
If you (or your company) has expert-level knowledge, who knows about it?
 
Your current customers?
A few professional contacts?
Your competitors?
 
If the majority of your target market does not know you as the expert, you are probably missing out on some sales opportunities. You've got some work to do to achieve a higher level of recognition.
 
But a more important question might be - who cares?
 
Prospects who don't really appreciate the depth of your expertise are unable to perceive you as a trustworthy source of valuable information. A common reason they don't value a vendor's industry knowledge is a failure to share information in a way that is focused on them - not on you or your products.
 
What would being regarded as the industry authority do for you?
 
Get more leads from qualified prospects?
Reduce your need to offer discounts so often?
Get coverage in the press?
Get invited to speak at industry events?
Attract high-quality employees or partners?
 
There are lots of possibilities that I'm sure you can see for your company and yourself. Being regarded as a document industry expert has its advantages. In today's highly competitive environment you should pursue any strategy that improves your reputation in the marketplace.
 
One way to do that is with content marketing. Let your current and prospective customers know that you understand their challenges. Demonstrate your knowledge of the industry and how it relates to their business. This elevation of awareness can be accomplished in a variety of ways and can be just as effective as advertising, at a fraction of the cost.
 
I have used newsletters, articles, interviews, videos, speaking engagements and more to distribute information that I've been told is relevant and valuable to the people I need to reach. As a result, I get calls from prospects who see me as a trusted resource even before we start talking about doing business together!
 
What works best for you will depend on many factors. The important thing is to get started. Make a plan for using a content marketing approach to raise your reputation to expert status and take some action today.
Want some more information?
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I've put together a special report that explains why content marketing makes so much sense for document industry vendors.
 
CLICK HERE if you'd like to download the report.
NEW Burst Follow me on Twitter
I'm now on Twitter
Yes, I know I'm lagging behind the trend. There has just been so much to do lately!
 
I'd be delighted if you decide to follow me. There are just a few Tweets for now, but I'll be posting more often, I promise!
Sincerely,
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Mike Porter
Print/Mail Consultants