OS Program Newsletter 
 Owner Operator Success Tips from Outridge Consulting Services

June 2012
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ISSN 1925-8380
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Owner Operator
Success Program

Owning Your Success Newsletter
 
Greetings!
 
You may have received this newsletter in the past. If you have signed on with the OS Program or ATBS then you are receiving this newsletter as a benefit of the program.

For those of you involved with the Foundation Tax portion of our program will have received information that we are no longer affiliated with the company. The service standards weren't to our standards. We are trying to find other avenues to revise our programming. We are still offering business consulting services for the transportation market. 

"Success comes to all those that make the effort to attain it." 
Bruce Outridge

Bruce
Outridge Consulting Services
289-337-2630 | consulting@outridge.ca
 

 

04-12-2012 07:43:01 AM

 

Driving for a living as a professional driver can be both very boring and very exciting at the same time. The rumble of the big truck, sitting high above the traffic can be a great feeling as you roll down the road. One of the biggest challenges for any driver is staying alert. The conditions may change but many times the body doesn't change to those conditions and still has trouble staying awake. That's because the alertness comes from the inside not the outside.

I had this happen to me on one of my trips. I was on the outskirts of Chicago heading west on a wonderful sunny day. I was on schedule, the truck was clean, the weather was perfect and the scales were closed, otherwise a perfect day. As I hummed down the road at the speed limit I started to go into that zone known as "Highway Hypnosis" or "White Line Fever" where you are awake and asleep all at the same time. This is common among truck drivers and many of use the so called C.B. radio to battle it. I had managed to get into that state and what woke me up was the dreaded voice over the radio that said, "Here he comes!" As I looked to my left I noticed a car coming through the ditch towards me. With no where to go I began to break as the car spun in my direction. As he twirled to the right side of my lane I steered to the left to avoid hitting the car. After the dust had settled and everything had stopped, the car had stopped just a few inches from my fuel tank on the passenger side. The family was okay and no one hit anyone but the driver of the car was very happy that I was able to stop. Things could have turned out much differently. I may not have been able to change the situation, but if the other driver hadn't said anything who knows where I would have been, I was in my own zone.

So how do you stop feeling that way on long drives, many people fall asleep in a car, not a good program if you plan on being a long haul truck driver. Many times the solution is on the inside. I felt good that day and the only thing I knew was that I was ready for a coffee break and was waiting to come across a place to stop. You need to know your internal clock, maybe you are overtired from the night before but don't realize it. Maybe you always fall asleep on long drives and shorter routes may be more of your taste. Are you night driver or a day driver, I used to have a huge problem driving at night because my internal clock wasn't good at that time. Every person is different so it is important to find out what works for you. Many times we are hurrying around unloading, doing paperwork and other duties and it is not until we are driving down a lonely piece of highway that our bodies start to relax and drift into "the zone." Could you imagine if we had fire places in the trucks, a nice cozy fire, a fluffy pillow, and you would be snoring in five minutes.

The best way to find out how your body ticks is to analyze it. Take note of how your body is feeling at certain times of the day. What types of situations make you tired and which ones keep you highly alert. Coffee has never woken me up on the road and if eating chips is your way of staying alert you may have other issues to deal with down the road. Much of this starts with our internal clocks and as professional drivers it is your duty to keep your truck in control on the road. Knowing your body is one way of learning when you operate best.

About the Author

Bruce Outridge is a business and leadership consultant for the transportation industry. More information can be found on his website at www.outridge.ca

 

 

 

 

 

06-14-2012 06:51:48 AM

 

So you've completed your education, you've put in years of experience, and you've built a name of someone who has the knowledge that can really help others be successful in their lives. I know because at every moment they will tell me how successful they are, how many boards they sit on and how busy they are. On the outside this looks inviting and something we all would like to attain. Some people are good at connecting with other people and that's why they are so active in the community. Once you get past that part of the process however, once you start working with someone you see how they truly work, and if that doesn't match the integrity shown during the meeting phase, it could be hurting you more than helping you.

You've met with people, established a connection, and begun the actual work process. This is when integrity really hits the road. You now have to produce as you promised you would, and to be honest this is where I find many business owners fall off track. They promise the client information, or work details, and then never get back to them. When asked they talk about how busy they are, and how many things are going on in their lives. That is very understandable, we all have very busy lives, but the integrity of your business is riding on how you perform when you get the contract. Many times I am blown away by people attending events and going out of their way to meet people trying to bring in clients for their business, but when they get the business they don't take care of the clients. I don't know about you but that seems backwards to me. Working in that manner shows you are more interested in quantity than quality. Maybe that's why they need so many clients. What's better, having twenty clients that that will not recommend you or ten clients that shout your name from the rooftops? I will go with the latter number. So how do you make sure you are not killing your business with lack of integrity?

Do what you say you will do! If your time management skills need improving then improve them through a course or self improvement program. Prioritize so that clients already on board come first, with finding new clients in second place. Your first part of your marketing plan should be having happy clients so you can get solid testimonials and recommendations. By focusing on producing quality workflow for your customers you won't have to attend so many functions to meet new ones, your existing ones will be sending people to your door.

 

About the Author

Bruce Outridge is a business and leadership consultant. For more information on his services please visit his website at www.outridge.ca

 

 

 

 

 

 

In This Issue
Staying Alert Begins on the Inside
Is the Way You Operate Your Business Killing your business?
Bruce's Business Tip
Bruce's Business Tip
Bruce Outridge

Improving a business is continual. You constantly have to be looking for ways too improve, become more efficient, and increase profits. The best way to do that is to keep educating yourself, read industry publications, and invest in new technology. This way you will improve yourself, increase efficiency, and increase profits. Don't become complacent in your operation. 
 
Bruce 
 
Referral Program

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Did you know you can earn rewards just for recommending somone to the program. Here is how it works: Recommend someone to any level of the OS Program and when they sign up I will send you a $25 gift card. Make sure you tell them to say your name when signing up so you can get the reward. To receive the reward they must sign on with Outridge Consulting Services
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All articles in this newsletter are copyright of Outridge Enterprises Inc the parent company for Outridge Consulting Services.Please respect article copyright laws.
 
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Bruce Outridge
Outridge Consulting Services, division of Outridge Enterprises Inc.
700-20 Northshore Blvd. West, Burlington, Ontario, L7T 1A1