OS Program Newsletter 
 Owner Operator Success Tips from Outridge Consulting Services

February 2012
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ISSN 1925-8380
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Owner Operator
Success Program

Owning Your Success Newsletter
 
Greetings!
 
You may have received this newsletter in the past. If you have signed on with the OS Program or ATBS then you are receiving this newsletter as a benefit of the program. It will come on a bi-monthly basis to your inbox. If you are on the program without an email we will mail you the newsletter but suggest email as the preferred method of delivery. I hope you find the tips helpful in helping you maintain a successful transport business, remember your success is our success!

"Success comes to all those that make the effort to attain it." 
Bruce Outridge

Bruce
Outridge Consulting Services
289-337-2630 | consulting@outridge.ca
 
     

How Much Are You Making?

 

Ask someone how they are doing in business and you will get a variety of answers that are usually geared to the amount of gross income they make. That can be a great ego booster for the person supplying the information but any savvy business person will tell you that the gross number is not a true reflection of your business. That number may represent your total client base or in the world of transportation the total amount of miles the truck ran over a year. The true number that is the reality check of your business is the profit number. After you pay all of your expenses including your wage, how much is left over? Is it 10%, 20%, or more, have you paid your bills on time and kept maintenance schedules on time? 

 

Many owner operators I talk with can calculate their income, and have a fairly good idea of their expenses if they have done their homework. But in those calculations did you take everything into account that is provided through a company benefit package and so on? For instance a tire program may be available for an owner operator after signing on with a company, but if the owner operator isn't paying attention to tire wear, new against used, or the return for casings by the manufacturer then the operator may not be factoring all of the costs. Lets' say a driver just rolls down the road not paying attention tire wear and after a matter of time starts having tire problems. They either buy tires on the road outside of the program, possibly damage their truck from a blow out, or if they do have access to the program end up paying a service call charge. Now if the owner operator figured out the tire costs and costs for labour, watched the wear of the tires, and changed them before problems started on the road they would save the service call charges, truck damage, have reduced tire cost, and possible casing reimbursement therefore increasing the money in their pocket. 

 

These factors also apply to other areas such as oil change packages and so on. If you are an owner operator and your company allows access to these types of benefits make sure you check to see how they impact your bottom line. By not using many of these services you may be throwing profits down the drain. So I'll ask the question again, how much money are you making?

 

By Bruce Outridge

 

Have You Taken a Systematic Approach to Maintenance? 

 

Running a business is no easy feat especially a trucking business. Among the day to day duties of administration, driving and delivering freight you have the added chore of making sure you are profitable and running a lean business machine. On top of all that you have maintenance, tires, engine repairs, general upkeep and more. That is a lot for one person to keep track of and perform on a regular basis. So how do you go about making sure you are doing a good job in that area?

  

Creating a system for maintenance is the first key to solving the problem. If you are the type of Owner Operator that believes you shouldn't change items such as tires until they are worn out completely, or wait until you are at your mileage to schedule an oil change then you may be playing the game of Roulette with your maintenance program. Your maintenance program should be scheduled and routine with a proper checklist in place that focuses on prevention rather than repair. This isn't that hard to do and can give you great piece of mind going down the road. Here are the steps you need to take. 

  

First find a shop that you are comfortable dealing with, that you can trust to do a good job, and has the interest of keeping your truck in good running order. You may even be able to negotiate a lower rate if you promise to bring all your business to that shop. Sit down with the shop manager and go through your preventative maintenance program, what you need it to cover, what repairs should be performed regularly and so on. If a shop manager is not interested in sitting down with you then move on to somewhere else, customer service is key. 

  

The second issue is to schedule your basic service intervals so the shop has an idea when you will be around for service, this of course may move around a bit based on your schedule, but they should know they will expect you twice a month and so on. Make sure the shop is aware of when they will be doing a basic service and when they are also doing an inspection. 

  

Now the third piece of the system are the large items. The tire change outs, engine rebuilds etc. These items should be checked on a regular basis so that they are attended to before they become an issue on the road. Document their condition at intervals through out the year so that like an accountant your mechanic can advise you on the best approach and time to make those big repairs hopefully saving you downtime and money. Running a truck operation is not rocket science, but it is important and having it on a system is just a smart way to do business. 

 

 

 

By Bruce Outridge

 

In This Issue
How much Are You Making?
Have You Taken a Systematic Approach to Maintenance?
Bruce's Business Tip
Bruce's Business Tip
Bruce Outridge

Do you think that trucking is hard?Trucking may be hard but staying in business is harder, so if you are an Owner Operator then you have double the trouble. There are many times when you will feel like throwing in the towel, DON'T! Real winners find a way to keep going and aren't afraid to make changes when needed. Never be too afraid to ask for help, don't try to know it all. Write down what is important to you and where you want to be in the future, then commit to the plan and you will make it. 
 
Bruce 
 
Referral Program

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Did you know you can earn rewards just for recommending somone to the program. Here is how it works: Recommend someone to any level of the OS Program and when they sign up I will send you a $25 gift card. Make sure you tell them to say your name when signing up so you can get the reward. To receive the reward they must sign on with Outridge Consulting Services
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All articles in this newsletter are copyright of Outridge Enterprises Inc the parent company for Outridge Consulting Services.Please respect article copyright laws.
 
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Bruce Outridge
Outridge Consulting Services, division of Outridge Enterprises Inc.
700-20 Northshore Blvd. West, Burlington, Ontario, L7T 1A1