Automotive Consultants Group Inc.
  "Smart Parts"
E-Newsletter 

November 2010
Parts Shelves
Managing Your Parts Inventory Investment 
     
                            "Smart Parts"  with Dave Piecuch, ACG Inc. 

Issue 6-November
-2010 

Hello "Smart Parts" Readers! 

    

  Here we are, November 2010!...only two months left in the year and for most Parts Managers....Do you know what that means?....Annual Physical Inventory Time!!

 

  Personally, I used to dread Physical Inventory time, but I loved when it was over! That "cleansing" feeling that comes from knowing that it's all accounted for, nice and neat and ready to go for another year!...Except for one thing...Did I recount the same parts that were there the same time last year? In other words, am I paying for re-counting my obsolescence? Most inventory companies charge a percentage of the inventory value as their fee for performing Annual Physical Inventories. So this means that if a part hasn't sold for over a year, you are paying to count that part over and over again! 

   In this issue, we will be focusing on Parts Obsolescence and how we can rid ourselves of this "Monkey On Our Back" once and for all! 

 
   Our "Tip of the Month" for November will help guide you to the right direction to becoming "Obsolescence Free Forever" with our In House Scrapping Program.
 
Thanks again for being a member of ACG's "Smart Parts"! 
  
    
Sincerely,
 
Dave Piecuch
Vice-President
Automotive Consultants Group Inc.
 
IN THIS ISSUE
"Smart Parts" Readers Welcome
"Smart Parts" Tip Of The Month - In House Scrapping Program
"Ask Dave"

"Smart Parts" Tip Of The Month

 
  For most Parts Managers, the end of the year is not only a time of winding down and forecasting the upcoming year, it's also Annual Inventory time!....Which leads me to ask this question..."Are you recounting inventory that hasn't had any movement in the last twelve months"? Of course, we are talking about obsolete inventory, which I refer to as the "Monkey On Our Back"!
 
    Many Parts Managers are fighting this never ending battle with obsolete inventory every year. Factory incentives and/or accruals never seem to be enough to reduce or eliminate this obsolete inventory, so we have to have an alternative solution. The solution is actually quite simple and will not only eliminate any amount of obsolete parts inventory, it will keep your inventory "Obsolescence Free Forever!....or, getting that Monkey OFF Your Back!
 
  Let's say that you have approximately $30,000.00 in obsolescence you would like to get rid of and you've exhausted all other return avenues with the manufacturer. You've tried selling the obsolescence online for maybe even $.50 on the dollar and it's STILL THERE!, representing $30,000.00 on the books. First of all, we have to ask ourselves..."What is this $30,000.00 of parts inventory REALLY worth?" The answer to that question is very simple as well...It's worth NOTHING until it's sold! It's like a $30,000.00 automobile in a Crusher at the scrap yard! We just have to get the right frame of mind and find a way to get that $30,000.00 of dealership asset OFF the books and properly accounted for......Here's how we do it!
 
  If we break it down, this $30,000.00 represents $2,500.00 a month over a twelve month period that we have to absorb. Let's also say that my average month's cost of sales in the Parts Department is $125,000.00 over this same period. In this case, if we add a 2% to our Cost of Sales Account as a "Stocking Fee" to our Inventory Adjustment Account, we will ELIMINATE that $30,000.00 of frozen assets. The percentages may vary pending how much obsolescence you have and your average months parts cost of sales.
 
  So how do we get this "Stocking Fee" back and not sacrifice the gross profit?....also quite simple! By adding a 5% to 10% factor increase in my Retail Parts Matrix in the proper cost ranges, this $30,000.00 of obsolescence can be eliminated over a twelve month time period at NO ADDITIONAL COST or LOSS GROSS PROFIT!...hence the phrase..."Gross is just a state of mind!" 
 
 
  This month's FREE "Take Away" is our ACG Smart Parts Scrapping Calculator which will help you build your own In House Parts Scrapping Program!  All you have to do is request this month's FREE "Take Away" (click on Below) and we will send you our "Smart Parts" Parts Scrapping Calculator Excel Program. 
 
 

"Ask Dave"

   This Month's "Ask Dave" question is actually a "Frequently Asked Question" (FAQ) and was asked quite a few times this past month:

 

  "Dave, How can I increase my Customer Pay Parts Sales?...more specifically, how can I increase my "Service" Customer Pay Parts Sales, that's where most of my sales come from"?......

     Great question!!!...not only from Parts Managers', but also from Service Managers' and Dealer Principal as well. One area that will increase Customer Pay revenue is sitting right in front of us and does not require any added spending on advertising or promotions. It's also the biggest Customer Sales opportunity AND most overlooked.....It's our Warranty Repair Orders!......
 
  That's Right!....how many of your Warranty Repair Orders have only Warranty Repairs on them, but have maybe 20,000 - 40,000 miles on them?...Are they due any other repairs or maintenence that COULD have been Customer Pay?

  To prove my point, a couple of months ago, I performed a sample Repair Order Survey at one of our dealers' consisting of their last 100 "Warranty Only" Repair Orders. The results were STAGGERING!...over 60% of these so called "Warranty Only" Repair Orders had "Missed Opportunities" AND didn't even have a Safety Inspection performed! Needless to say, the Service Manager flipped out and next thing I knew, there was an emergency meeting for all service personnel. Many of these "Warranty Only" repairs were Safety Recall customers as well that had no service history at all in their system! Wow!...what an opportunity to gain a new customer!

  Moral of the story?...In the last two months, this same dealer has increased his Customer Pay Repair Order count by over 20% compared to his Year to Date Averages since we performed the Repair Order Survey. Coincidence?...You be the judge!  
       
 
Don't forget to send in YOUR question in to: Ask Dave!  at www.smartpartstraining.com  for a chance to win YOUR FREE 60 Minute webinar with Dave!

Got "Service" Absorption? 

 
For more information on ways YOU can increase YOUR "Service Absorption"....visit our website at: www.smartservicetraining.com 
 
and see how ACG can help you make 
 
"This Year Your BEST Year Ever!"