Canada Day Image
Multimedia NewsJuly, 2010
In This Issue
Our client projects this month...
G20 and Crisis Management
Tweep in Profile - Martin Waxman
DGI helps TD and Schick 
Take Things Viral
 

25th Hour Coalition Image

 
On June 17, 2010 DGI
created a Social Media Release for our client "Schick Canada" to launch the "Trust your Intuition: Adopt a 25 Hour Day" Campaign encouraging Canadian Women to join the coalition at www.25thhour.ca.
 
For many of you with a keen eye - the President and Founder of this movement is Jessie Behan who rose to "online fame" with her sister a few years back starring in a YouTube video known as "Bridezilla: Wig Out" whereby a blushing bride returns to her hotel room with a rather scary hair style the day of her wedding.
 
This time Jessie shares how she is able to squeeze an additional hour out of each day and encourages you to do the same by joining her coalition - for more information visit their Social Media Release.
 

TD Mobile Apps Image

 
On June 9, 2010 and following up on the successful release of TD's iPhone Mobile App, DGI once again assisted the bank in sharing details on its Mobile Apps for Android and BlackBerry via a Social Media Release  
 
The applications are designed to help TD clients on the go access their accounts online as well as other services such as branch locations, TD specialists, etc.
 
For more information (and to access previous releases) please feel free to visit their Social Media Release.
 

Client Campaigns
 
TD Helps Image
 
The death of a spouse. A major illness. The loss of a job.  Divorce. These life-changing events can create unexpected challenges that result in major financial difficulties. Recognizing this, TD Canada Trust has expanded TD Helps, a program created to assist customers experiencing financial hardship to manage their debt and take control of their finances.  Learn more at www.tdcanadatrust.ca/tdhelps/
 
 
Nature Conservancy of Canada's A Force for Nature
 
The Nature Conservancy of Canada recently launched a Social Media Release to promote its new television campaign "A Force for Nature" starring Canadian celebrities Ryan Reynolds, Jason Priestley, Rachel Blanchard, William Shatner and Denise Donlon.  For more details click on the photo or visit www.natureconservancy.ca/tv  
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Greetings!
 
In our Canada Day Edition of the DGI Newsletter we
share details on this month's client projects for TD and Schick, provide an overview of a recent panel discussion and finally introduce you to our "Tweep in Profile" - Martin Waxman. 
 
In addition, I promo my friend Laura Lake's book "Consumer Behavior for Dummies" - a must have for any marketing or social media specialist out there.
 
We hope you enjoy what you read and experience here and hope you'll share it with you friends, family and colleagues.  Happy Canada Day everyone! 
G20 emphasizes the importance of Trendspotting and Social Media Crisis Management
 
 G20 Summit Image
 
On Friday June 11th, 2010 I was fortunate enough to participate in a panel discussion with Eden Spodek from High Road Communications, Dave Fleet from Thornley Fallis Public Relations and Michael O'Connor-Clarke of Freshbooks on the topic of trendspotting and social media within government crisis management.  The panel spoke to a room full of issues management officers from the Ontario Government and - although it was clear that many in the room may not have been the decision makers in determining whether to use or not to use Social Media as a form of communication for their departments - it was clear that many were keen on hearing from the panel and eachother how others have used and been affected by utilizing this "tool".
 
What has since become evident in recent days is that the use of Social Media (Twitter, Facebook et al) has developed into its own real-life case study with the activities relating to the G20 Summit and its aftermath.  One of the points that we all made during the discussion was the importance of identifying key trends - what people were talking about online - in order to assess how best to answer any mis-truths.  One need only have watched any of the coverage to see how rapidly things can get out of hand whether you are using traditional or social media methods of communication to spread your message.
 
Bottom line - whether you actively engage the online community via Twitter, etc. or not - incorporating how to address information being shared about you online is as important a component of your crisis management plans as any traditional response.  Real-time no longer means what it used to and being able to respond as such can mean all the difference between managing your online image appropriately or having someone else doing it for you and not always the way you want.
  July's "Tweep in Profile" 
 
Martin Waxman 
 
In this month's edition of "Tweep in Profile" I am happy to introduce you to - not only a long time "Tweep" I've had the pleasure of following and getting to know - but also a new client - Martin Waxman.  Martin is on of the founders of a new public relations firm in town known as energi PR and since no one tells their story better than themselves...meet Martin Waxman.

 

What do you do?

 

If you asked me that question a month ago, I would have had a slightly different answer.  Today, I am one of the founders and managing partners of a new agency: energi PR, Communications, Digital.  We just started up after my firm, Palette PR, merged with Communications MECA. We wanted to create a whole new entity that combines traditional and new PR. I'm excited to be leading and building energi's social media/digital team.


What do you like most about Social Media/Networking sites such as Twitter, LinkedIn and Facebook? 

 

One of the things I like best about social networks is that we can virtually meet and get to know people, exchange ideas and information, discover little nuggets of personality and learn from folks with similar interests who might live anywhere in the world. We can extend our personal and professional networks well beyond our geographic locations. And when we meet people for the first time, or 'see them' as @TerryFallis says, it takes the relationships we've built to a new level. For example, I knew you online before we met and then we met at a dinner, worked together, etc.  I also like how everyone's various connections keep intersecting in surprising and wonderful places!


How do you use it in your daily life - personal and business?

 
Social media is the intersection of the personal and professional and that's something I like a lot.  I'm at a stage in my career and life when I'm happy to have one 'bizpers' identity - martinwaxman - across all my social platforms. And as @mitchjoel writes, a consistent online identity is important to helping establish your credibility and build your network. That said, I think I use social media more in business - my wife and many of my friends aren't that involved yet. I blog about PR, am active on Twitter and LinkedIn. I want to start experimenting with videos more because I believe PR people need to progress beyond words when we tell stories. That's a bit difficult for me because I'm really verbal, but I'm going to try.

 

What is the biggest thing you've learned so far about Social Media and how have you implemented? 

I think my biggest social media learning is just that - all the constant learning we need to do to stay on top of things.  We have to keep our minds open to fresh ideas, understand and test new applications and tools; figure out what is and isn't appropriate for our clients and communities; separate content from noise; test the new ways to talk and engage with each other.  And we need to analyze, be critical and use our judgment and experience.  And just when we think we've got a handle on things, along comes a new development and we have to learn some more. If you're a curious person, and in PR you should be, that's really energizing (and yes, a bit daunting, too).

Where do you see this medium going in terms of your profession?
 
Blogger and communicator Giovanni Rodriguez said social media is helping PR get  back to our roots and our name - public relations - and building and facilitating meaningful relationships. That should be what we're all about. I don't think MSM is going away, so there will always be a part of our profession dedicated to media relations, but I feel there are some amazing opportunities for PR to embrace two-way communications and become content producers and curators. Not everything we do is 'stop the presses' news (if I can use that old expression). But with social media, we can engage communities based on how well the stories resonate with them. And I believe it's an opportunity for the PR community to step up and take a leadership role. But we have to listen and participate. Those are the first steps.
 

How can people Follow or Friend you?

 

I've always been a people person so the whole notion social media feels very natural to me. I'm active on twitter, @martinwaxman and on LinkedIn and my blog (though I've been a bit busy with the merger to write as much as I've wanted lately).  I usually use Facebook for personal things like connecting with friends I haven't talked to in years but who I want in my life. But I'm open to business-related FB connections, I  just won't be as responsive there. You can also reach me by email at energi PR, or even phone or find me at an event. There's nothing like meeting a virtual friend in real life! 


(DGI's profile of members of the Twitter, Facebook or other social networking communities is in no way an endorsement of their services and therefore we assume no responsibility for the information provided by them.  Consumers need to perform their own due diligence before hiring or seeking advice from anyone relating to their communication needs.)

Consumer Behavior for DUMMIESConsumer Behavior for Dummies - by Laura Lake 
One of the best purchases I've made since opening my own business has been Laura Lake's book "Consumer Behavior for Dummies".  She is a marketing and Social Media specialist from Kansas City and her advice on marketing, public relations and social media are why this book is not only "well thumbed" it is the only reference guide on my desk.  For more information on Laura and her book check her out at About.com.