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In This Issue
WinCable In The Cloud?
Get Your Geek On
Successful Rate Changes
Thanksgiving Holiday
Current Versions
WinCable
1.104.7

SuperController
3.0.0.41
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Events

November, 2011

 

14th-16th | WinCable 101 

   

15th-17th | SCTE Expo

24th-25th | GLDS Closed

 

COMPLETE CALENDAR  

 

 

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Avoid The Holiday Rush - Shop Online at the GLDS Store!

Enjoy the convenience of ordering your Front Counter Tools online from the WinCable experts and save money too.   

 

Receipt Printers

Credit Card Readers

Automated Cash Drawers

Wired Laser Scanners

Wireless Laser Scanners

Pole Displays


Shop Here Now

 

Greetings! 


WinCable In The Cloud?  Absolutely!
  

GLDS has been offering a virtual version of WinCable for years and operatorsCloud report that it saves time, saves money and is just flat easier to use.  More than 80 operators worldwide use WinCable daily, all virtually from our data center in Carlsbad, California.  A thin client is installed once on each workstation, a little configuration, and you're off and running.  As long as you have an internet connection, you have WinCable, anywhere, anytime - you can even access WinCable from a simple browser when you're not in the office. 

 

GLDS Hosting Services offers...  

  • Fully redundant hardware for WinCable, SuperController and all needed modules.  
  • Meticulously maintained, fast equipment that provides top performance.
  • Redundant power supplies, backed up by a natural gas generator that ensured we saw zero downtime during the September county-wide power failures.
  • Nightly backups replicated to an off-site location that ensure you're never at a loss for data.
  • Fully redundant fiber optic connections with automatic cutover which ensure maximum uptime.
  • GLDS performed WinCable upgrades and all system maintenance allowing you to focus on running your business.  

GLDS recently migrated SCI Cable from their equipment to our cloud-based offering and remarked "GLDS did a great job with the cut-over.  Better still, I did a customer summary report that used to take over one hour on our system but it only took four minutes in the cloud."  Patrick Hilke, SCI Broadband.

 

Contact us today to learn more about GLDS Hosting Services. 

 

 


Don't Miss GLDS at SCTE Cable-Tec Expo

 
SCTE Cable-Tec Expo

Georgia World Congress Center - Atlanta, GA

November 15-17  

 

SCTE Cable-Tec Expo 2011 SCTE Cable-Tec Expo 2011provides vital access to the latest in cable technology, products and services.  GLDS will be in booth #613.   

 

Click here to request your Complimentary Exhibits Only Pass.   

 


Changing Rates?    

 

When performing a rate change, keep a couple of things in mind:    

 

  1. Always use the rate-change utility or rate-change button to change a rate.  Never just edit the rate.
  2. Always set the rate-change-effective date to be the same as an autobilling date.  If you have cycles on the 1st, 15th, and 22nd, the rate change must be effective either the 1st, 15th, and 22nd.  Autobilling is what triggers the rate change.  If the rate change is different than an autobilling date, the rate change will not be completed.
  3. Always set the rate-change-effective date for a future autobilling date.  Getting ready to do autobilling for December 1?  A rate change with an effective date of November 1 will not be completed.

 

For a successful rate change:

 

  • Always use the utility.
  • Always use an autobilling date.
  • Always schedule for the future.

 

As always, press F1 on your keyboard while logged in to WinCable and read through the manual, or feel free to contact GLDS Technical Support.

 



GLDS Closed For Thanksgiving Holiday
 
The GLDS offices will be closed on Thursday November 24th and Friday ThanksgivingNovember 25th to celebrate Thanksgiving, a time set aside to give thanks.   

If you have an urgent support issue, the on-call technician is always available for Billable Emergency support.  Please be sure to mark your voice mail URGENT.  Unless the call is marked urgent, no one will be notified of your call.

 


Sincerely,

 

GLDS Communications

 

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