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GLDS Newsletter
FEBRUARY, 2010
Volume 6

Issue 1
In This Issue
Users' Group Registration Now Open
WinCable 1.103.4 is coming soon
Submit a Tip
Training Schedule
Users' Group Registration Now Open!

The 2010 event will be held April 19th through 22nd where we'll host WinCable users from around the world at our headquarters in beautiful Carlsbad, California.  Those who have attended in the past know they are in for three-plus days of well-balanced sessions, sun and fun.

Standard 3-Day Program:  Users' Group offers the latest in technical information as well as hands-on training - and you'll still have time to relax and enjoy the San Diego area.  Network with other experienced operators, hear about what's changed in WinCable and help shape future development in our standard 3-day program.

Calling WinCable Power Users!  Struggling with the challenges of operating a large MSO?  Then this intensive is for you.  We'll start with lunch together on Monday at 11:30AM, then share ideas on best practices for Power Users like you, in operations similar to yours.  We'll spend three hours in a roundtable meeting where you can discuss YOUR top priority topics - with GLDS and with one another.  Don't worry, we'll be done in plenty of time for the Welcome Reception Monday night.  The Power User session is for experienced WinCable users only - no newbies please.

Register before February 19th and save $100 off registration with our early bird rates.  Discounted hotel room rates expire on March 5th.  Learn more about the event and register by Clicking here to download the registration form.
WinCable 1.103.4 is Coming Soon

In the last stages of beta testing, WinCable 1.103.4 is packed with dozens of new features that will knock your socks off.   From automating headend and hub assignments, to integration with third-party workforce management solutions, 1.103.4 is full of improvements.  Here are just a few:
  • Work order management
  • Various user interface changes
  • SPG enhancements including longer account and domain names
  • Performance improvements
  • Email aging and improved management
  • Dozens of new reports or report changes
  • New search functions
  • Intelligent bar-code support
  • Automation for how-paid
  • Auto-headend and hub assignments
  • New ONT support
  • Workforce Management (available at additional cost)
  • and so much more...
As usual, this new version is offered as a free upgrade to all current WinCable clients.  No need to contact us; we'll be sure to let everyone know when this release is available to the user community. 

Want to see all of the features in 1.103.4?  Click here to request a copy of the pre-release notes.

Calling Seasoned WinCable Users

Each month we publish a WinCable tip that, we hope, helps makes using WinCable even easier.  Most times these tips come from within GLDS but occasionally, we get a great tip from a customer.

Are there some features, tricks or shortcuts that you've found useful?  If so, send them to us.  If we use your tip in our newsletter, we'll send you a GLDS-branded gift as our way of saying thanks!

For those that consider themselves WinCable Experts, we plan to offer a Power User track at this year's Users' Group where you'll be able to network with senior GLDS staff and other WinCable super users. You'll find details in the Users' Group registration form.
Training

WinCable
Computer
  • February 9-12, 2010 (there are still seats left)
  • March 9-12, 2010
  • April - Users' Group
  • May 11-14, 2010
All Classes are held at GLDS' Corporate Offices in Carlsbad, CA.  Regular classes run from 8:30a until 5:00p, with a 1-hour lunch break.  Click here to register.
 
SuperController

All Classes are held at GLDS' Corporate Offices in Carlsbad, CA.  Regular classes run from 8:30a until 5:00p, with a 1-hour lunch break, usually from 12:00 to 1:00.  Classes are scheduled on an as-needed basis.  Please contact GLDS to request a class.
 
Promotion Management

Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.  Classes are scheduled on an as-needed basis.  Please contact GLDS to request a class.
 
WinCable for Accountants
  • February 17
Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.  Click here to register.

 
GLDS Blue Back
CURRENT
VERSIONS
WinCable
1.102.13

SuperController
2.0.37.35
EVENTS

February


9th-12th | WinCable training, Carlsbad, CA

17th | WinCable for Accountants

Online training


March


9th-12th | WinCable training, Carlsbad, CA


April

19th-22nd | GLDS Users' Group


26th-28th | Broadband Properties Summit, Dallas TX


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