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GLDS Newsletter
MARCH, 2009
Volume 5

Issue 6
In This Issue
GLDS Users' Group
GLDS Welcomes NuLink Digital
Planning a Project?
NCTA Cable Show '09
New GLDS Online Forum
Training Schedule
Users' Group 2009

Registration is now open.  Early Bird Discounts expire March 20th and the deadline for special room rates is April 1st.  Don't delay, register now!

Mark your calendars now for May 5th through 7th when we'll host WinCable users from around the world at our headquarters in beautiful Carlsbad, California.  Attendees will hear about industry trends, gain insight from operator case studies/panels, learn about new features added in the last year and provide input on how to improve WinCable as we look at the next year.

Those that have attended in the past know they are in for three days of well-balanced sessions, sun and fun. This year we plan to cruise San Diego Harbor and will even head to Hollywood to see a television show being filmed.

Click here to download the registration form.  Fax it to 760.602.1928 and reserve your space for this once a year event.
GLDS Welcomes NuLink Digital
 
GLDS is pleased to welcome NuLink Digital, serving more than 18,000 subscribers in and around Newnan, GA.  GLDS has successfully completed data conversion and has launched billing and provisioning for S.A. Digital, B.T. Interdiction, Arris VOD, VoIP, and direct DOCSIS cable modem provisioning.  NuLink has also selected the GLDS web-based customer self-care solution, CableAnytime and Automated Response Unit (ARU) for telephone-based balance inquiry, payment, outbound dialing, marketing, and work order finalization by phone.

"GLDS offered us what they called 'painless data conversion'," according to Bruce Jones, NuLink Director.  "Compared to other conversions I've been involved with, it really was painless.  Our GLDS team has implemented several new products for us, and has been relentless about chasing down problems and making sure we were happy with the way everything worked."

Welcome, NuLink Digital!
Planning a Project?

Planning a new digital head-end?  Talking with voice vendors?  Ready to launch VOD but you haven't yet spoken to GLDS?  All too often, operators wait until the last minute to let GLDS know about upcoming projects.  With the complexity of many of these installations, GLDS plays a critical role in the success of any new product initiatives. 

Whether it's a WinCable reconfiguring or a full-blown addressable launch, involve GLDS early on to make sure you've got all the information, and resources, needed to ensure a smooth and successful project.
GLDS to Exhibit at NCTA The Cable Show '09

The Cable Show  
April 1-3, 2009 
Washington, D.C.
 
Join GLDS at the Washington Convention Center in D.C. for Convergence Delivered!  We'll be in booth #736 demonstrating the latest in billing and provisioning solutions for voice, video and data!  This year, Cable Takes You There! 

Come see the cherry blossoms -- and get info on the solutions you need.
New LinkedIn GLDS Users' Forum

Want to attend a GLDS Users' Group all year round?  The brainchild of Adam Hill of Bluewater Cable TV, WinCable Users' now have a virtual home on the LinkedIn business networking platform.  It's a working group where WinCable users can share best practices and learn from each other.   Interested in joining?  Email us and request access.
Training

WinCable
Computer
  • March 10-13
  • April 14-17
  • June 16-19
All Classes are held at GLDS' Corporate Offices in Carlsbad, CA.  Regular classes run from 8:30a until 5:00p, with a 1-hour lunch break.  Click here to register.
 
SuperController
  • April 9-10
All Classes are held at GLDS' Corporate Offices in Carlsbad, CA.  Regular classes run from 8:30a until 5:00p, with a 1-hour lunch break, usually from 12:00 to 1:00.  Click here to register.
 
Promotion Management
Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.
 
WinCable for Accountants
Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.  Click here to register.

GLDS Blue Back
CURRENT
VERSIONS
WinCable
1.102.8

SuperController
2.0.37.24
EVENTS

March

10th-13th | WinCable Training, Carlsbad, CA


25th-27th | Satellite 2009 Conference and Expo, Washington, D.C.


April


1st-3rd | NCTA Cable Show, Washington D.C.


14th-17th | WinCable Training, Carlsbad, CA


May


5th-7th | GLDS Users' Group, Carlsbad, CA

NOW HIRING
GLDS is looking for a few enthusiastic people to add to our team.  We currently have openings in our Carlsbad, CA office for account management, and technical support. 

Candidates should have LOTS of experience in the Cable TV industry, and be expert in the use of GLDS billing and addressable products.

The catch?  GLDS has a policy of NEVER hiring current employees from our customers.  It's an ethical thing with us.  However, if you know of qualified people who have recently left the employ of a GLDS customer please let us know!  We're always looking for the best people to serve our software users worldwide. 

Submit resumes and salary history to
Garrick@glds.com

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Each month we publish a WinCable tip that, we hope, helps makes using WinCable even easier.  Most times these tips come from within GLDS but occasionally, we get a great tip from a customer.
 
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