GLDS Newsletter
AUGUST, 2008
Volume 4

Issue 12
In This Issue
GLDS Named to Top 100 List
2008 FTTH Council Show
2008 CCSA Show
Introducing WinWatch
Email Billing / Reporting
Training Schedule
GLDS Named Top 100 Company

BBP Logo RectangleWe're pleased to announce that GLDS has been named one of the industry's top 100 companies by Broadband Properties Magazine - the only billing and subscriber management company to receive that designation. 

Why did Broadband Properties pick GLDS?  The key questions they asked were: Will this company make a difference in the fiber broadband industry in the coming year, and would the industry suffer if this company did not exist? The answer to both questions was a clear "yes" for GLDS.

We're proud to have been recognized and are committed to providing operators with great products, great service and great value.

2008 FTTH Council Show
 
September 21 - 25, 2008
Nashville, TN
Gaylord Opryland® Resort & Convention CenterFTTH
Booth# 1031

Join GLDS in Nashville, Tennessee, for Linking Communities at the Speed of Light, September 21-25, 2008 to examine how fiber to the home will be the catalyst for connecting communities at home and across the globe.


We'll be at booth #1031 showing the latest in billing and subscriber management solutions and discussing our newest FTTH enhancements.

Need a pass to the Expo?  Contact us and request one.

2008 CCSA Show

September 21 - 23, 2008
Mont-Tremblant, Québec
Fairmont Tremblant

Join GLDS in Mont-Tremblant, Québec, for the CCSA's annual member meeting and expo.  We'll be available to discuss recent successes in Canada, and show the latest in billing and subscriber management solutions.

Introducing WinWatch

Empower yourself with WinWatch for WinCable.  Designed to alert users about an outage as soon as possible, WinWatch helps operators understand when and where they have an outage and then broadcasts alerts to specific WinCable users.

How does it know when you've got an outage?  WinWatch offers real-time evaluation of all service orders generated within WinCable.  It looks for a user-defined volume of service orders within a specific work area and period of time - operators define service order type, works areas and time frame.

WinWatch takes advantage of a new WinCable feature that allows you to target notifications for outage events - only notify those who need to know when there's an outage. Want to know more about how WinWatch can help you?

Contact GLDS Sales to learn more about WinWatch for WinCable.

Email Your Bills AND Reports

Did you know that WinCable users have the option of sending monthly statements via email rather than paying printing/postage and sending a bill the old fashion way? Best of all, this option is included in your WinCable software at no additional charge. Operators can send email bills to any number of selected subscribers, and attach a .pdf or .html color copy of their statement.

Complete set-up documentation is available and already installed on your workstation! Just go to the Help Menu, Contents, then Index, type in the word "e-mail" and then click the Display button. You'll see complete instructions on setup, messages, and attaching color statements.  

As a bonus, setting up your email billing configuration allows you to send reports, subscriber transaction summaries, and even work orders via email directly from your WinCable database. Emailing work orders extends your system reach, improves technician productivity, and eliminates the need for additional remote users. Sending email reports to customers saves money, cuts response time, and improves customer satisfaction.

Call or email support with specific questions.

Training
Computer 

WinCable

  • September 15-18
  • October 14-17
  • November 11-14

All Classes are held at GLDS' Corporate Offices in Carlsbad, CA.  Regular classes run from 8:30a until 5:00p, with a 1-hour lunch break.  Click here to register.

SuperController

  • September 11-12

All Classes are held at GLDS' Corporate Offices in Carlsbad, CA.  Regular classes run from 8:30a until 5:00p, with a 1-hour lunch break, usually from 12:00 to 1:00.  Click here to register.

Promotion Management

  • September 9

Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.  Click here to register.

Handling Inactive Subscribers

  • August 22
  • September 19

Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.  Click here to register.

Work Scheduling

Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.

WinCable for Accountants

Unless otherwise noted, online class from 10:00a-12:00p Pacific.   Broadband internet connection required.


GLDS Blue Back
CURRENT
VERSIONS
 - WinCable: 101.12.1
 - SuperController: 2.0.37.13


LINKS

Billing

Hosted Solutions

Digital Control

Hosted Digital

Data Provisioning

Video-On-Demand

Voice-Over-IP

Web Self-Care

Audio Response Unit

Forms & Supplies

CDR Re-Rating 


EVENTS

August

22nd | Handling Inactive Subscribers, Online Class


September


15th-18th | WinCable Training, Carlsbad, CA


11th-12th | SuperController Training, Carlsbad, CA


16th | Work Scheduling Class, Online Class - Class Full


19th | Handling Inactive Subscribers, Online Class


21st-25th | FTTH Council Show, Nashville, TN


21st-23rd | CCSA Show, Mont-Tremblant, Québec


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