|
|
,
In honor of our upcoming event "How To Communicate More Powerfully (Without Being A Bit**)" this month's theme is about managing that delicate balance between assertiveness and aggressiveness.
I myself have struggled with reconciling my innate tendency to nurture, empathize and want to be liked with my professional need to be heard, listened to and respected. And I know from my recent conversations with other women that I'm not alone.
The article is strategically placed at the bottom of this email. You know the deal... I've also put in the slideshow from
my time management workshop "Get More Done & Stay Sane: Time
Management Techniques To Work Smarter, Faster, Better."
Hope to see you at some of my events this month!
|
Upcoming Events & Programs
|
|
Communicate More Powerfully (Without Being A Bit%$)
April 13, 2010, 4:00 PM at Gotham Steak, Fontainebleau Hotel
This long-awaited event is finally here!Learn how women often undermine themselves - particularly when dealing with men - with weak communication, and learn ways to express yourself more clearly, effectively and powerfully. Beware! This workshop is for those who are willing to hear open and honest feedback and who are more interested in being effective than being liked.Register here.
|
Mivista Women's-Only Marketing Mastermind Wednesday, April 14, 2010, AnexOffice, 1000 5th Street, Miami Beach
MASTERMIND OVERVIEW: Jo in a small group of ambitious and intelligent businesswomen to learn about marketing, branding and
business-building techniques, give and get honest, critical
feedback, and be held accountable each month for your progress!
APRIL TOPIC: Email Marketing - Build a great email list, figure out what
to send to them, how often to send it, and develop your content outline for
the next 6 months to 1 year!
Download the Mastermind Overview here.
Hosted by:

Virtual office solutions & rentals for small businesses that dream big!
|
|
The Empowered Woman Miami Success Summit
Friday/Saturday, June 11th & 12th, Coconut Grove Women's Club
A FREE 2-day business extravaganza featuring keynotes, workshops, expo tables, gifts, VIP packages & more! The premier woman's business event of the year.You can also get involved as an exhibitor or sponsor, for information about pricing and sponsorships, download the event deck here.
|
Headshot Workshop V April 9, 2010
Within
the first 3 seconds of seeing you, people have already made judgments
about you.
And with so much business now conducted online, your online image is as
important as your in-person one.
Let us help you brand
yourself online with a
professional headshot that captures your unique personality, plus social
media coaching to help you deploy your brand far and wide.
More information at www.HeadshotWorkshop.com
See before & after images from our latest Headshot Workshop with Bill Wisser here!
|
|
|
Speaking Engagements
Putting together a conference? Hire me as a speaker. Need fun, interactive breakout sessions? I facilitate those too. Board retreat? Keynote? Yes. Yes. Contact us to check availability & get pricing.
|
Marketing & Sales Consulting
Need to figure out creative ways to SELL MORE STUFF? Just say the word... Contact us for more information on areas of expertise and pricing. |
Marketing & Sales Coaching for Individuals
Want some one-on-one help with marketing and sales? My coaching packages help you develop your pipeline and close more deals. Packages start at $250/month for individuals. Contact us for more information.
|
Personality Type Assessments & Consulting
Creating an in-house personality type program can help you and your team:
- Communicate more effectively with each other and with clients
- Sell more effectively
- Get along, manage conflict and be happier
- Work more efficiently and make better decisions
- Make better hiring decisions
Myers-Briggs is the #1 Personality Type Testing Tool in the world for
business applications, and I am qualified to administer and interpret
it. Contact us to set up a consult and get a quote. |
Corporate Training, Business Skills Workshops & Team Building
We offer interactive, fun and engaging corporate training programs, particularly for sales professionals and teams of people in the marketing and sales fields. Some of our most popular programs include: - Get More Done & Stay Sane: Time Management Techniques To Work Smarter, Faster, Better
- The Perfect 10 In Sales: The First 10 Seconds, The Next 10 Minutes & 10 Days Later
- Work Your Network: How To Generate Leads, Fill Your Pipeline & Close More Deals
- Stop Drowning In Business Cards: How To Input, Organize, Follow Up With & Maintain The Contacts Who Matter To Your Business
- You're Not Crazy... It's Just Your Personality Type
- Body Language Basics
We customize our programs to fit your needs and unique challenges. Off-the-shelf programs start at $770 and price increase depending on number of attendees, degree of customization and length of program. Contact us to set up a consult and get a quote. |
Mivista Newsletter April 2010
| The Double Standard At Work: Navigating The Space Between "Bimbo" & "Bit¢%"
|
 The Double Standard Let's face it, we all know that
there is a double standard. Men can get away with being strong, even
aggressive in a way that women simply can't (not without being called a you-know-what, of course). So many women take a more passive approach - you know what I mean, volunteering to take on more work (even when your plate is full), not being able to say "no," apologizing for things that weren't your fault, starting sentences with "maybe I'm wrong, but..." These are just a few of the ways we women undermine ourselves at work. Problem is, research shows that when women choose the above passive approach, we don't make as much money or get promoted as often as men. But aggressive behavior is far less acceptable in a woman than a man. *** Assertive vs. AggressiveMany people will tell you that the answer is for women to learn to be "assertive" rather than aggressive. Assertive is that sweet spot between aggressive and passive. Problem is, my research and even a personal experiment I conducted (more on that later) shows that even assertive behavior is often perceived as aggressive when it's coming from a woman, particularly in certain situations. Research by Catalyst, a non-profit research group who studied gender stereotypes, indicates that "no matter
how women choose to lead, they are perceived as 'never just right.'" Judge Judy: The Quintessential Bit**  | What's more... "if
women business leaders act consistent with gender stereotypes, they are
considered too soft. If they go against gender stereotypes, they are
considered too tough." [May 10, 2009 Backlash: Women Bullying Women
at Work by Mickey Meece]
It's like were constantly walking on a tightrope between "Bit**" and "Sucker." What's an ambitious woman to do? ***
The Bitch & The Ditz
If
you consider the presidential race from last November, you'll see how that duality played out very publicly. Amanda Fortini wrote an
article for New York Magazine
about the election called The Bitch
& The Ditz:
How
the "Year of the Woman" Actually Set Women Back.
She states:
"In the grand Passion play that was this election, both Clinton and Palin
came to represent - and, at times, reinforce - two of the most pernicious
stereotypes that are applied to women: the bitch and the ditz....On
the national political stage and in office buildings across the country,
women regularly find themselves divided into dualities that are the
modern equivalent of the Madonna-whore complex: the hard-ass or the
lightweight, the battle-ax or the bubblehead, the serious, pursed-lipped
shrew or the silly, ineffectual girl."
(New York Magazine, November 2008)
***
The Higher We Go...
 That whole Clinton/Palin debacle is related in a way to something called "surplus visibility."
I found the term in a study of women doctors in academe, which found that the higher women went, the fewer there were, which meant they were ever-more
exceptional by their mere presence on the academic scene, so they were more visible to
the point of inviting extra-critical scrutiny.
The article posits that while the additional visibility
represents an opportunity, "living in a 'glass house' with no room for
error is more often a problem." Both Hillary Clinton and Sarah Palin would probably agree.
(How The Snow Woman Effect Slows Women's
Progress, by Mary Ann Mason, The
Chronicle of Higher Education, September 16, 2009)
***
The Dirty Little Secret
There's
a general belief floating around that the double standard has arisen because men are the ones who can't handle
"strong" or "assertive" women. Meanwhile, the dirty little
secret out there is that often
it's actually other women who
have a
particularly difficult time dealing with assertive women.
Of course, it could all be part of the same double standard. Both men and women have, after all, been similarly socialized to view assertive behavior as less acceptable in a woman than in a man. However, that double standard may only be one part of the equation.
The other piece is that women are often harder on each other than
they are on men.
When I broach this subject, sometimes I encounter resistance: "I've had great experiences with women bosses" or "I've found that women mentor and nurture each other." But more often than not I hear emphatic agreement, followed by horror stories of jealousy, backstabbing, lying and gossiping among women at work.
The Movie "Mean Girls" is a great example of woman-on-woman bullying  | A recent New York Times article covered the topic in a story
called "Women Bullying Other Women."
"It's probably no surprise
that most [workplace] bullies are men, as a survey by the Workplace
Bullying Institute, an advocacy group, makes clear. But a good 40
percent of bullies are women. And at least the male bullies take an
egalitarian approach, mowing down men and women pretty much in equal
measure. The women appear to prefer
their own kind, choosing other women as targets more than 70 percent of
the time.
In Tripping The Prom Queen: The Truth About Women And Rivalry, Susan Shapiro Barash comes to a similar conclusion after conducting 500 one-on-one interviews: "Although we've moved into the workplace and the public arena as never before, we tend to ignore men when it comes to competing, focusing our rivalry almost entirely on each other."
Sadly, her other major finding was that most women won't admit it.
***
Contradictions, Confusion & Conflict
I
personally undertook an experiment while reading Nice Girls Don't Get
The Corner Office by Lois P. Frankel. In the book, she advises women to strengthen our language and positions to gain respect. Her points made a lot of sense and I started to implement many of them.
I became aware of when I was using "hedging" language in my speech and my emails. Instead of using "I" statements about what "I" thought or "I" felt, I instead focused on what the situation needed and spoke in the 3rd person, with facts and figures leading my reasoning.
Things were going rather well with many of my clients (particularly the male ones).
However, after a couple of weeks, one of the women in a group of women I was working with on a project asked me if I was angry about something. I was surprised. She said the tenor of my emails and comments seemed "upset" of late.
With that group, not only didn't my experiment work, it backfired. And I think I know why.
Women have probably evolved such "hedging language" as a way to soften disagreements and introduce opposing points of view safely. If you take away that language altogether, you risk being viewed as too assertive or aggressive.
In this particular case, we as a group were already disagreeing about fundamental issues and the situation had gotten touchy. My sudden change of communication style struck a nerve.
Volumes
and volumes of advice exist on what to do about the above double
standards, gender stereotypes, misperceptions, rivalries and issues. Problem is, much of it is contradictory and
requires an enormous amount of self-awareness, discipline and
sensitivity to others' reactions.
The simple fact is:
- We're told to speak up and be more assertive, but then not to speak too loudly or get too intense, because it will turn people off.
- We're
told to smile and be friendly, but don't smile inappropriately because
then we won't be taken seriously.
- We're
told it's important to be a good listener but if we spend too much time listening, others will think us
weak and passive.
- We're
told to be more decisive and stop soliciting everyone's
opinion all the time, but then we're told that no one likes bossy women
at work.
Ultimately, how do we know what to do?
***
10 Pieces of (Almost) Universal Advice
Here are a few choice bits of advice about how to communicate more powerfully and effectively that are pretty universal and contention-free.
#1 Don't Be A Babbling Brooke Women often ramble on, particularly when nervous. Try to keep your phrasing succinct and focused and don't go off on tangents. This is especially helpful when in a meeting full of men.
#2 Avoid The Apologetic Anna Avoid using terminology like "Maybe I'm wrong, but" or "This is just my opinion, but..." It discredits what follows.
#3 Watch Your Words When you remove
the hedging phrases like "I just," "I only," "I may be wrong but..." from your
vocabulary, be careful not to get rid of "softening language" altogether,
particularly if dealing with lots of other women. Sometimes
you need to soften the impact of what you're saying when you're in a
touchy situation. Just choose language
that softens the impact without denigrating what you're saying.
#4 Making A Statement or Asking A Question?
Lots of women use questions to soften what they're saying - they phrase
an opinion as a question because it's a "safer" way to introduce their
thoughts. For example "What do you think about trying...?" or "Maybe we
could...?" Instead, make questions questions, and your statements
statements. If you're worried about seeming to aggressive, try adding
"I'd love to hear your feedback on this idea" after you've clearly expressed
your thoughts.
#5 Know When To Shut Up State
your point briefly and clearly - then be quiet. Silence gives
others a chance to consider what you've said, and respond intelligently.
#6 See & Be Seen In
meetings, sit where you can be both seen and heard, don't hang shyly back, even if the room full. Politely ask for room to be made at the table.
#7 Learn To Say No (Nicely) Saying no is not easy. A friend of mine recently shared with me that what she does is instead of saying no to something, she asks instead for 24 hours to "think about it." This approach A) gives her time to practice a good reason for saying no, and B) prepares the asker to not get a yes response. And long-term, people will think more carefully about what they ask of you.
#8 Ask A lot of us never ask for what we need. We hold it inside and then get resentful when we don't get it. Be clear with yourself first about what you want, and then ask for it. One of my favorite new phrases is "I prefer..." which is a kinder, gentler version of "I need" or "I want," but it clearly states your preferences and it works. Try it.
#9 Control Your Emotions You can show passion and emotion at work - it shows you're human - but avoid anger, outbursts and dramatic displays. Never, ever cry publicly at work. Of course there are situations where people will overlook, forgive or ignore any of the preceding, but more often than not it creates discomfort and lowers your status. (Not to mention that deep down, some people suspect that women "turn on the water works" to manipulate situations.) So don't do it. If you must, leave.
I personally have had situations where I've lost control of my emotions, and let me tell you, I STILL regret it.
A
good way to manage your emotions is to plan ahead. Before a confrontation, consider the other person's perspective, anticipate points of
disagreement, and formulate
responses. And if something takes you by surprise, try to delay the confrontation until you can prepare better.
#10 Grow A Thicker Skin Face it, sometimes you're going to mess up, and people are going to call you on it, gossip about it and make you feel badly. Be aware of whether you erred and if so, in which direction (bit** or ditz?) so you can course correct for the next time.
***
Want more?
In our upcoming workshop, "How To Communicate More Powerfully (Without Being a Bit%$)" on Tuesday April 13th, we are going to do some hands-on,
real-life work to learn many many more ways to communicate more effectively and powerfully. We're even going to address some basic body language (i.e. do you take up too little space?) as well as how men and women perceive the same behavior differently.
It's going to be both fun and effective (introverts fear not - only volunteers will get called on for role play ;)
That's Tuesday April
13th at 4:00 PM. Register here.
***
Agree? Disagree? Have a comment or story?
Please please contribute to my blog where I've posted this article. Also, you can share this article by clicking the "share" button below.
***
That's all!
Michelle Villalobos (vee - ya - LOW - bos)


(888)
531-3830 michelle@mivistainc.com
|
|
"Get More Done & Stay Sane" Slideshow
|
|

This event was sponsored by Nexogy Communications, providing consolidated local, long-distance and internet on one IP network so you save money on equipment, personnel and time. Among other time-saving features, they offer "find me, follow me" technology so that you and your team never miss an important call. Visit www.Nexogy.com for info.
|
|
|
|
|