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Broker NewsFlashCoventry Health Care
www.carelinkhealthplans.com
October 7, 2011
Coventry WellBeingSM Gets Even Better
In November, we are implementing an improved wellness program with valuable new features. Our enhanced program offers more ways to engage employees in their health, as well as greater customization and improved reporting.

More engagement through personalized coaching
We will encourage members to take a new health risk assessment (HRA). HRA results become the basis for our new personalized coaching programs. Programs are prioritized to the greatest area of need, with at least nine types of coaching programs available. New tools and trackers help members better monitor their progress, change behaviors and modify health risks.

Greater customization
With the updated program, employers will have more flexibility to design an incentive program (both activities and rewards) that meets their needs. You can work with your client and Coventry Health Care to create an overall wellness program strategy that includes integrated tools for employees.

Improved reporting
Standard reports show participation levels and assess outcomes in several ways. All groups may request activity reports detailing participation. Groups with more than 50 participants may receive a more detailed outcomes report, as well as a comparison to other Coventry Health Care business or to the previous year's results.

Watch for more detail on this valuable new program. Meanwhile, if you have questions, please contact your Coventry Health Care representative. 
Safe Senders

If you are not receiving emails notifying you that a new commission statement is available, please check to make sure that the following address is in your "safe senders" list.  You may also use this address to send questions about your commissions. 


coventrycommissions@cvty.com

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Coventry Health Care is a registered trade name of Carelink Health Plans. Inc. (Carelink), a West Virginia HMO. PPO products are underwritten by Coventry Health and Life Insurance Company and administered by Carelink Health Plans, Inc. in West Virginia. Benefits described herein are only a summary of the benefits available. A complete list of benefits, exclusions and the procedural requirements of the plan can be found in the Evidence of Coverage (CL.HMO.EOC.07) or Certificate of Insurance (CL.PPO.COI.07) and Schedule of Benefits (CL.SB.HMO.1-07 or CL.SB.PPO.1-07).
In This Issue
Coventry WellBeing Gets Even Better

Contact Us
Charleston Office:
304.348.2970
877.388.2970

Wheeling Office:
304.234.3481
800.896.9612

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