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Masthead - Broker Blitz










www.carelinkhealthplans.com
August 25, 2011
More Reasons to Choose Coventry Health Care
Along with a significant rate decrease coming this September, Coventry Health Care has many pluses to offer your clients. When you connect your clients with Coventry Health Care, you connect them with:

+    Wide range of products
      +    Unique, flexible plan designs
      +    Consumer-directed health care options

+    Industry-leading service1
      +    95% of claims processed in 15 days
      +    98.5% claims payment accuracy
      +    15.3 seconds average speed of answer
      +    96.5% of calls resolved in first contact

Our pluses will serve you and your clients well. To tap into the Coventry Health Care advantage, contact your Coventry Health Care representative.

1  Coventry Health Care 2010 service statistics

 

Coming Soon! New Provider Search Tool
Coventry Health Care has made it even easier for members to find a provider! The new enhancements to Provider Online Search will give members more of the information they need to make informed decisions about health care.

New enhancement features allow members to do more with the online search tool:
  • Search based on specific health conditions
  • Save selected providers in "My Provider List"
  • Interact with maps and driving directions
  • Create map overlays with icons for provider types
Now one main screen offers members more options. Learn more
Safe Senders

If you are not receiving emails notifying you that a new commission statement is available, please check to make sure that the following address is in your "safe senders" list.  You may also use this address to send questions about your commissions. 


coventrycommissions@cvty.com

Never Lose An Issue!

Remember seeing something in a past newsletter, but didn't keep the email? Not a problem anymore!


Past issues of the Broker News Flash, beginning with January 2008, are now archived for easy access. Click on the link below and be directed to our past issues.


Broker News Flash Archive

Coventry Health Care is a registered trade name of Carelink Health Plans. Inc. (Carelink), a West Virginia HMO. PPO products are underwritten by Coventry Health and Life Insurance Company and administered by Carelink Health Plans, Inc. in West Virginia. Benefits described herein are only a summary of the benefits available. A complete list of benefits, exclusions and the procedural requirements of the plan can be found in the Evidence of Coverage (CL.HMO.EOC.07) or Certificate of Insurance (CL.PPO.COI.07) and Schedule of Benefits (CL.SB.HMO.1-07 or CL.SB.PPO.1-07).
In This Issue
More Reasons to Choose Coventry Health Care

Coming Soon! New Provider Search Tool

Contact Us
Charleston Office:
304.348.2970
877.388.2970

Wheeling Office:
304.234.3481
800.896.9612

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