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Broker NewsFlashCoventry Health Care
www.carelinkhealthplans.com
July 11, 2011
Broker Self-Service Reset
We are pleased to announce an important improvement to your one-stop broker application, BenefitExpress. Starting today, you will be able to reset your password and retrieve your user name on the main login page. This self-service function will save time if you forget your user name or password. All you have to do is answer three secret questions, and we will email your user name or temporary password to you.

We continue to look for new ways to make the benefits experience easier. Watch for more detailed information about this enhancement. Meanwhile, if you have questions, contact your Coventry representative.

BE Qs
Safe Senders

If you are not receiving emails notifying you that a new commission statement is available, please check to make sure that the following address is in your "safe senders" list.  You may also use this address to send questions about your commissions. 


coventrycommissions@cvty.com

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Coventry Health Care is a registered trade name of Carelink Health Plans. Inc. (Carelink), a West Virginia HMO. PPO products are underwritten by Coventry Health and Life Insurance Company and administered by Carelink Health Plans, Inc. in West Virginia. Benefits described herein are only a summary of the benefits available. A complete list of benefits, exclusions and the procedural requirements of the plan can be found in the Evidence of Coverage (CL.HMO.EOC.07) or Certificate of Insurance (CL.PPO.COI.07) and Schedule of Benefits (CL.SB.HMO.1-07 or CL.SB.PPO.1-07).
In This Issue
Broker Self-Service Reset

Contact Us
Charleston Office:
304.348.2970
877.388.2970

Wheeling Office:
304.234.3481
800.896.9612

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