| Summertime Trivia |
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Trivia answers can be found below.
1. When it comes to summer meal preparation, what is a favorite White House tradition?
a) Corn roasts
b) Barbeques
c) Early afternoon
luncheons
2. On the summer solstice every June 20, the Northern Hemisphere is tilted at what degree towards the sun, causing the official beginning of summer?
a) 23 degrees
b) 72 degrees
3. A watermelon consists of __% water.
a) 65%
b) 92%
c) 82%
4. What volcano erupted in 1815 to cause the international "year without a summer" due to the thick layer of atmospheric dust that blocked sunlight?
a) Mount Kirishima,
Japan
b) Mount Hualalai,
Hawaii
c) Mount Tambora,
Indonesia
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| Trivia Answers |
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1. b
2. a
3. b
4. c
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| Greetings!
It's official! Summer is here and the Vollrath team would like to wish you fun and safety in all the season's vacations and outdoor activities.
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Managing an Army of Online Branding Ambassadors
Imagine an online world where every one of your company's employees is a brand ambassador, posting positive messages about your organization and its services on their blogs, Facebook, Twitter and other social networks.
However, employees' online musings are not always so rosy, and crisis-control situations have developed after workers have posted everything from confidential financial memos and personal-life dramas, to complaints about their clients and superiors. Take, for instance, a recent tweet by a new-hire of Cisco Systems proclaiming, "Cisco just offered me a job! Now I have to weigh the utility of a fatty paycheck against the daily commute to San José and hating the work."
Following horror stories like these, many corporations are developing guidelines to prevent employee postings from wreaking havoc on their company's public image and customer relationships. Read more about online employee management approaches in this recent BusinessWeek article. |
When Service Means Survival
With many companies still searching for ways to trim costs as
consumer confidence continues to skid, BusinessWeek's third annual
Customer Service Champs ranking warns that cuts in the wrong places can cause
devastating blows to an organization's market share. The reality is, the best performers in the
magazine's ranking are actually doing more to improve customer service on the
front lines, while cutting costs in other ways.
Here are five ideas that top-rankers are using to keep costs
down and customer service solid:
Flex
Your Workforce:
Even if staffing levels dip due to layoffs, make the most of the workers
you have by cross-training employees so they can step up to fill a variety
of needs.
Spoil
Surviving Staff:
Slashing jobs and benefits can seriously damage morale. If you must cut back, keep the front
lines happy with flexibility and other rewards.
Invest
in Simple Technology: It may not be the best time to upgrade your organization with
pricey software, but easy solutions like Twitter and Web cams can link
customers with remote representatives at little cost.
Baby
Your Best Customers: Keep your most active buyers coming back with faster service,
extra attention and flexible rules.
Empower
Your Purchasing:
Unify purchasing departments to get better deals across different
locations of your company.
Adapted from the article "When
Service Means Survival" by Jena
McGregor in BusinessWeek, March 2, 2009.
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Live @ the Lakefront Sounds Off for a Second Season
The Rotary Club of Milwaukee's free Wednesday evening concert
series will return this summer from July 8 to August 26! Live @ the Lakefront will feature some of the
area's finest musical talent in the outdoor Rotary Amphitheater at Discovery
World. Concert-goers will be treated to
spectacular views and great tunes, as the stage overhanging Lake
Michigan creates an "acoustical sunset" for the audience. To compliment the event, Bartolotta's Catering
will be on hand with their gourmet summertime treats and beverages to
enjoy. For more information, visit www.liveatthelakefront.com.
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Marilyn Vollrath Named BizTimes Milwaukee's Executive of the Week
Recently, Marilyn Vollrath was featured as the BizTimes Milwaukee's
Executive of the Week! The profile highlighted
not only Marilyn's business experience and philosophies, but also gave readers
a closer look at her other hobbies and interests. To view the article in full, click here! Congratulations Marilyn!
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Miranda Schield Celebrates Anniversary with Vollrath Associates
Congratulations to Vollrath Associates' own Miranda Schield, who celebrates her third anniversary with the firm this month! Miranda is an alumnus of Marquette University in Milwaukee and serves Vollrath Associates and its clients as an account executive. |
Quote of the Month
"A perfect summer day is when the sun is shining, the breeze is blowing, the birds are singing and the lawn mower is broken."
~James Dent
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