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Bette Frick
The Text Doctor LLC 
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In This Issue
F.E.A.R.
This month's grammar lesson
Results from last month's poll
Readers rant
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The ultimate guide to writing better than you normally do

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Free grammar, punctuation, and writing training in 2012  
Watch this monthly newsletter for these future lessons:
  • Misplaced phrases
  • Redundant phrases
  • Don't be spacey
  • List? Table? Graphic?
  • Get upfront with your reader 
Quote of the month

Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.

 

Dale Carnegie

American author and inspirational speaker

1888-1955 

Yes, I have my own editor

Special thanks to my faithful editor, Liz Willis, who improves my newsletter every month. Thanks, Liz, for recommending the great YouTube video on the single best thing we can do for our health

 

Quiz on parallelism

The Text Doctor's Diagnosis  
May 2012  
Greetings!

I sure had fun writing this month's newsletter. Liz (my editor) and I changed our process a bit, and the new method worked well. Sometimes a change can really energize me as a writer. I always say, "Nothing changes if nothing changes." Our new process saved me about two hours; it's all good.
F.E.A.R.*

Several readers responded to last month's article about my not liking to write but liking to have written in which I wrote about forcing myself to sit still and write for a block of time. I have become a voluntary prisoner again today, at least until I finish an hour of writing this newsletter.

 

I have recently become aware of how the fear of writing shapes our reluctance to write. An engineer (a former Navy commander) in one of my webinars revealed his genuine fear of writing technical material. He's actually a fine writer, but he was terrified of technical writing. He's not alone: I've experienced students with this fear in many of my classes.  

 

For example, years ago I taught firefighter candidates for the St. Paul Fire Department. As a settlement in an anti-discrimination lawsuit, the department had to test candidates in grammar, math, and physical fitness. I taught for a college that had the contract to run classes to help prepare potential candidates for the test.

 

So there in my classroom were superbly fit, husky, brave potential firefighters (both men and women) who were showing all the physical symptoms of fear and withdrawal: lack of eye contact, high-alert reflexes, and shallow breathing. When I realized what was going on, I stopped and addressed the issue.

 

"So, folks, let me get this straight. You are willing to go into burning buildings to rescue your fellow humans, right? Bless you for that! I would be so thankful to see you at the door if my home were burning! And here you are in my grammar and punctuation class, and you're afraid of, what? A comma? A semicolon? Folks, these are not dangerous weapons. C'mon, let's learn how to use these punctuation marks to pass the test and prepare you to write better." Their laughter broke the spell of fear and made them relax and learn better.

 

I think most writers confront some level of fear in every writing assignment: "What if I can't communicate this essential information? What if I make mistakes in grammar? What if my writing looks foolish? What if no one reads what I wrote?" These and other fears can paralyze writers, especially since most of us received negative feedback (in red ink, no less) on our writing in school. No wonder we waste our time on avoidance activities when forced to write.

 

As I confront my own abundant fears, I am reminded of Eleanor Roosevelt's wonderful quote: "You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do."

 

Here are some specific tactics that might help you overcome your fear when confronted with a specific writing task:

 

Visualize your audience, then focus on what they need: Writing to help your reader will mitigate your own fears and insecurities. Make the writing all about them, not you.

 

Ask others what they think must be communicated to the audience: Two (or more) heads are often better than your one fearful head.

 

Practice chaining yourself to your desk (figuratively, of course) until you produce a specific writing product, then reward yourself for that small piece of progress. Repeat. Add to the mix your favorite instrumental music (you might be distracted by words in vocal music). Right now, I've got Krishna Das resonating through my headset. I can't understand a word of this mystic Hindu music, but the beat and the voices inspire me.

 

Seek feedback on your document from positive people and remember that their comments are intended to improve your writing so that you can help your audience. Again, focusing on readers minimizes that endless loop of insecurity about your writing skills.

 

Fear leads to procrastination and avoidance, which leads to last-minute writing and poor-quality documents, which circles you back to fear. Instead, step right through your fear of writing and use the techniques we've discussed. Then, write on!

 

*F.E.A.R.: False Evidence Appearing Real (source unknown)  

This month's grammar lesson:
Parallel structure aids readability

Use parallel construction when writing series items. This means that the items need to be the same in grammatical or syntactical structure. In other words, all items in a series should follow a recurring pattern, as you'll see in this list of procedural steps:

  1. Perform the preparation procedures.
  2. Loosen the access panel screws.
  3. Remove the four S-15 screws.
  4. Pull the rack-mount bezel out.

 

Notice that all four steps start with a verb in imperative mood. Such consistency in the structure of items and lists provides predictability that helps the reader.

 

In addition to starting items like bullets or steps consistently, it's also important to maintain internal consistency in sentences. The sentence below lacks parallel structure:

  • Tom was so surprised by the question that he paused and was stammering.

Here, the words "paused" and "was stammering" are both verbs, but they are different forms and different tenses. To make the verbs parallel (in the same form), change either one as logic dictates:

  • Tom was so surprised by the question that he paused and then stammered.

Sometimes you will need to rewrite a sentence containing faulty parallelism:

 

Not parallel: The customer code number is entered, the type of order, and special instructions are noted and changes are made.

 

Revised: The customer code number and the type of order are entered; special instructions are noted; and changes are made.

 

Finally, maintain parallelism by not mixing sentences and fragments. If you start a list with a sentence, write all items as sentences. The same goes for fragments.

 

Further resources to understand parallelism:

OWL (Purdue Online Writing Lab)  

Dr. Wheeler's article on parallel sentence structure 

About.com article on parallelism 

 

Ready for your quiz

Results from April's poll on OPEN style vs CLOSED style in vertical lists

The results of last month's poll were interesting. Nearly 65% of you said you favored OPEN style (no periods at end of bullet points). Twenty percent use CLOSED style (periods at end of bullet points even if they are not sentences). The rest (about 15%) followed varied styles, including the option "'Both' or 'Either,' but be consistent."

 

Some individual comments include:

  • "I use OPEN style for short phrases and CLOSED style for long phrases. Am I weird?" [No, you are not weird as long as you are consistent.]
  • "The more I see OPEN style, the more I like it. I believe I have been converted."
  • "I struggle with which way is correct. I always want to use the CLOSED style but see a lot of the OPEN style. Your article is very helpful because now I know that both are correct. I just need to choose one: CLOSED if it's a sentence and OPEN if it's not."
  • "I use OPEN style unless one of the bulleted items consists of more than one sentence. In that case, I will put a period at the end of each bullet point."
  • "I prefer OPEN style. But I've been dictated by my office standards to use the CLOSED style. I don't feel that periods are necessary in bulleted items."

 

Thank you, dear readers, for your passion and input into this topic.

Readers rant (or at least wonder...)

"Does an organization or company name take a singular verb or plural verb? More often these days, I'm seeing "Microsoft HAVE announced plans...." to the point that I'm worried that the way I was taught may no longer be in vogue. I was taught that a company was generally treated as a single entity and should be accompanied by a singular verb and any associated pronouns (Microsoft HAS announced ITS plans...)" [emphasis provided by Carol, the writer of this rant].

 

I agree with Carol; I don't think the principles of subject-verb agreement have changed (although some other grammatical principles may change). Organizations and companies do have many employees; however, the organization itself is treated grammatically as a singular entity, and "Microsoft has announced its plans" is correct.

I'm a dealer!

 

But my product is entirely legal. If you have participated in any of my webinars or
online meetings, you know that I LOVE to use Citrix products (GoToMeeting®, GoToWebinar®, GoToTraining™). These are very stable and robust platforms for sharing documents, teaching webinars, and coaching others. If you'd like to use any of these products and want a demonstration and some training during your free trial from a trusted source, please contact me at efrick@textdoctor.com or 303-527-2989.

 

Sincerely,

Elizabeth (Bette) Frick, PhD, ELS
The Text Doctor LLC