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eZuce Insider
Let eZuce simplify how you locate, communicate and connect, it's that easy!
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Contact Center and IVR- Saving you Time and Money.
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| | Locate, Communicate and Connect, it's that easy! |
Most companies employ the use of a contact center with IVR to manage all client contact through a variety of mediums such as telephone, fax, e-mail and increasingly, online live chat. This technology has now become your virtual receptionist, secretary, operator, and customer service representative. It's cost effective, simple to implement and train staff and the benefits are instantaneous. Increasingly this solution has become a vital part to enterprises and it's customer benefits. read more... | |
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Download one of our Case Studies to see how our Higher Education Program can help save you significant costs on your EDU communications!
Download Now!
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eZuce Microsoft Outlook Add-in [video]
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 | | eZuce Microsoft Outlook Add-in |
| | eZuce openUC - open communications |
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Greetings!
Welcome to the eZuce Insider- your source for open communications and social business. Each issue we will feature the latest news and updates on eZuce open communication solutions to help you best leverage our products, programs, and promotions within your organization. If you have any feedback or suggestions on topics you'd like to see featured in the eZuce Insider send your comments to marketing@ezuce.com we'd like to hear from you. Enjoy this month's edition!
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 | Introducing the eZuce Customer Portal | We are pleased to provide our eZuce openUC customers with the latest product updates, news, and collaborate with your peers in the eZuce openUC user community by leveraging the new eZuce customer portal. The eZuce customer portal is the definitive online resource for openUC customers to maximize your knowledge, skills, and overall unified communications experience by accessing:
- openUC product documentation including user guides, administrator manuals, white papers, and use case studies
- Training materials, schedule of upcoming classes, and submitting requests for customized training curriculums
- Blog dedicated to openUC customers sharing their experiences with the user community
- News on eZuce products, programs, along with updates through eZuce social media sites (Twitter, Facebook, LinkedIn, and YouTube)
- Forum to collaborate and contribute with the openUC user community via discussion topics and threads
If you are an eZuce openUC customer and would like to receive a login account for the eZuce customer portal please submit a request to info@ezuce.com and you will receive user credentials to access all of the features and resources available through the eZuce Customer Portal.
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 | Join the SIPfoundry User Forum | |
We'd like to invite you to attend our SIPfoundry User Forum which occurs on the third Wednesday of each month. This is a great opportunity for SIPfoundry community members to voice your ideas, thoughts, and share sipXecs experiences so everyone can benefit from this interactive information exchange. Each month we will be accepting topic discussion nominations from community members so we can highlight these items during our forum session which will be recorded and available on the SIPfoundry website for future viewing and reference. read more....
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 | What to do when you are tired of paying for your legacy IP PBX Solution?
What is a company to do with first-generation IP Voice solutions like Cisco Call Manager when they are tired of paying huge yearly maintenance costs (like Cisco's Smartnet and UCSS)?
Well, if you are a global technology leader you format the systems and load eZuce's more powerful openUC on the hardware. eZuce openUC leads a new second generation IP SIP open standards based systems that don't rely on proprietary hardware and phones.
The company had been evaluating the eZuce backed SIPfoundry sipXecs solution. They decided to contact eZuce for a commercially licensed and supported solution and to leverage our design and implementation expertise. read more....
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 | Attend the SIPfoundry sipX-CoLab and Support Your Community |
Come join the inaugural SIPfoundry sipX-CoLab, our annual user group meeting, to be held in Fort Collins, CO on March 5 &6, 2012. Experience productive collaboration with your fellow peers and colleagues in the eZuce user community, participate in technology discussions with our business and solution partners, and enroll in our training classes to enhance your overall knowledge and skills.
We want your feedback, input, and participation at the sipX-CoLab to assist in our long-term product development to best address your ongoing requirements. By incorporating your recommendations and ideas into our planning efforts we can deliver a robust and innovative UC solution that provides your users with the best communications experience possible. read more...
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Stay Up to Date with eZuce! Now you can stay connected online with eZuce by visiting our social media sites to receive our daily news and updates. Please send us your feedback and comments at marketing@ezuce.com
Sincerely,
eZuce |
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eZuce. Open Communications. Architected to deliver the best UC experience. eZuce adds value to your IT investments by simplifying how you locate, communicate and connect with users!
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| Upcoming Events: | SIPfoundry Q4 Update Webinar Wednesday November 16, 2011 2:00PM - 3:00PM EDT Register Here:
SIPfoundry User Forum Wednesday Nov. 16, 2011 1:00- 1:30pm EST Register Here:
Webinar with AudioCodes Why Open Unified Communications for Higher Education? Tuesday, Dec. 6, 2011 2:00 PM - 3:00 PM EDT Register Now
sipX-CoLab SIPFoundry User Forum March 5-6 2012 Fort Collins, Colorado Event Details:
| November 2011
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