eZuce openUC™ includes complete solutions for Unified Messaging (UM), Conferencing, Instant Messaging & Presence, and Mobility.  These solutions can be deployed standalone, adding value to an existing (IP) PBX deployment and facilitating a step-by-step migration from an old system to an all software based communications infrastructure.

openUC Unified Messaging offers everything you would expect from a modern software based messaging solution to enable active social business and collaboration. It fully replaces an existing legacy voicemail solution and it adds significant new features to integrate voicemail with email. The openUC conference server is fully HD-Audio capable offering an unprecedented audio quality for all participants.  Per user personal conference bridges offer maximum flexibility and using in-house conferencing allows cutting cost.
In addition, openUC comes with a very feature complete, highly scalable, powerful and user friendly Instant Messaging & Presence server based on the XMPP (Jabber) protocol.  It is highly interoperable, and known to scale to thousands and tens of thousands of users.

For the virtual workforce openUC includes a mobility solution that in many cases makes a separate Fixed Mobile Convergence (FMC) application unnecessary.  It extends unified and instant messaging to smartphones, allows for single number reachability, corporate address book lookups and internal calls from the mobile device, as well as a host of other features that come in handy for the frequent traveler.

Read more information on eZuce Messaging and Conferencing Solutions.

Messaging and Conferencing

eZuce Inc. has now extended the Avaya Software Communications System Investment Protection Program as a result of increased customer demand. One of the primary drivers has been the ongoing commitment from eZuce to a forward migration strategy and long term product roadmap for Avaya SCS customers. This program is available from authorized eZuce EZ Elite partners currently enrolled in the eZuce Partner Program.

"eZuce has provided our SCS customers with a solution that allows them to take advantage of new and improved unified communications technology that fosters social business and open collaboration between users. Ronco is excited to partner with eZuce and offer this program as a catalyst for future upgrades and managed services."
 John Wrona, Executive Vice President, Sales & Marketing, Ronco Communications and Electronics Inc.

eZuce openUC™ is a complete solution for enterprise communications including voice, video, instant messaging, presence, conferencing, collaboration, unified messaging, call center, and mobility. With eZuce openUC™ Avaya SCS customers receive enhanced product quality, stability and functionality backed by a strong solutions roadmap with protection coverage for all their investments in hardware including phones, servers and gateways.

By participating in the eZuce Avaya SCS Investment Protection Program SCS customers are entitled to:

• A one-for-one swap of Avaya SCS license for eZuce openUC™ enterprise perpetual license*

*This requires SCS customers to purchase an eZuce openUC™ enterprise support agreement to cover all openUC licenses as this replaces and supercedes their current Avaya PASS agreement

Avaya SCS customers receive Level 1 and 2 technical support directly from certified eZuce partners. In addition, eZuce partners provide professional services such as implementation, technical support, and managed services of eZuce openUC™ enterprise software. eZuce openUC™ provides tangible benefits to Avaya SCS customers that maximize their IT investments including:

• Lower costs for incremental seats leveraging all inclusive pricing with all features and unlimited client device support.
• Strong support offerings with direct escalation into the engineering team that created the original SCS technology.
• A robust, scalable, and interoperable unified communications platform for the enterprise featuring a strong branch solution enabling centralized, cost effective deployments.

"eZuce has worked closely with Avaya SCS customers over the years and given our rich history and commitment to delivering a long-term product roadmap, backed by the support of our eZuce EZ Elite partners, our open communication solutions provide the next generation technology for SCS customers."
Jerry Stabile, COO and Co-Founder, eZuce Inc.

Click here for more information on the eZuce Avaya SCS Investment Protection Program