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SEFA's
Upcoming Schedule of Events
in Chattanooga, Tennessee
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South Eastern Fabricare Association is very excited to announce that we have scheduled three educational seminars in Chattanooga August 25-27, 2011. The information that you receive from these seminars will be priceless if implemented in your plant. We hope that you will be apart of these three outstanding seminars.
SEFA has scheduled a dinner cruise aboard the Southern Belle on Friday, August 26th, and would like for you to join us. The cost for the dinner cruise is $20.00 per person. Please RSVP no later than Friday, August 19, 2011.
We also invite you to join us for our committee meetings and board meeting on Saturday, August 27th. All of these events will take place at the Marriott Chattanooga at the Convention Center.
Being a part of these events is a great opportunity to network and socialize with some of the best Drycleaners and Allied Trades in the industry.
For more information regarding these events, please contact Lynn at (877) 707-7332 or send an e-mail to her at [email protected]. All this information is on our website at www.sefa.org, and you can register for the seminars here as well. |
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Thursday | |
August 25, 2011
Customer Service Seminar
with Industry Expert
Frank Briercheck with Phenix Supply Company
A Customer Service Representative is usually the first and last employee that a customers sees; the future of a given plant's fiscal well being rests on the manner and proficiency of this key individual.
Subjects to be addressed are behaviors that drive customers away, customer expectations, improving communication skills, developing telephone skills, working with challenging or cranky customers and much, much more...
Time: 6:00 p.m. - 7:00 p.m. Gathering for Drinks/Snacks 7:00 p.m. - 9:00 p.m. Seminar Starts
Cost: $10.00 per person for SEFA/DLI Members $20.00 per person for Non=Members
To register for this seminar |
Friday | |
August 26, 2011
Fabricare Management Software User Group Seminar
with Industry Expert Michael Duchaine
with Fabricare Management Systems
There will be a major focus on PCI Compliance and our exclusive position in that arena; we will touch base on new features and what's coming in the future. Many operators do not use their software to its full potential, so we will have a "did you know" segment as well.
Time: 2:00 p.m. - 5:00 p.m.
Cost: Free
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Friday Dinner Cruise | |
August 26, 2011
Everyone is invitied to join the Board of Directors of South Eastern Fabricare Association for a time of socializing and networking with one another aboard the Southern Belle.
Time: 7:00 p.m. - 9:00 p.m.
Cost: $20.00 per person
For more information or to sign-up for the cruise, please contact Lynn at (877) 707-7332 or send her an e-mail at [email protected]. |
Saturday | |
August 27, 2011
South Eastern Fabricare Association Board Meeting
Committee meetings will begin at 9:00 a.m. After all of the committee meetings are finished, then we will all meet together for the board meeting.
This is a great way to find out what is going on in our industry and to share your ideas with us.
We encouage all of you to participate in these meetings.
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Saturday | |
August 27, 2011
Why Marketing in the 21st Century requires Face to Face Selling and How to Make it Happen
With Industry Expert
James Peuster, The Route Pro
James Peuster will educate you on why and how to market to the 21st century consumer. Piece counts are down, you are not losing customers, you are losing garments The Route Pro system is proven all around the country and now is the time to not only survive, but to thrive. This may be the most important seminar you will ever attend. Owners and managers should attend this seminar.
Time: 2:00 p.m. - 5:00 p.m.
Cost: $39.00 per person for SEFA/DLI Members $69.00 per person for Non-Members
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Contact Information | |
Lynn Daley
(877) 707-7332
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