| PHI EXPERT INTERVIEW: Steven Dawson
Getting Real about Retention |
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 "A constantly churning workforce is the enemy of quality care-ask anyone whose mother has had to deal with five different home health aides within a month, or with a blur of CNAs in the nursing home," says PHI's Steven Dawson. "The industry still manages to attract hundreds of thousands of skilled, caring workers every year, but once hired, these frontline staff are too often treated as if they were invisible. So, of course they leave." Read more and comment |
| Another Precinct Heard from on the Care Gap |
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We all know that improving wages and benefits for direct-care workers would benefit not only the workers and their families but also the consumers who depend on them - not to mention the employers who often struggle to recruit and retain them. But who knew it could also be good for the insurance business? Read more and comment |
| Improving Jobs Improves Care Quality -- and Vice Versa -- LTC Leaders Say |
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 "More and more LTC leaders are changing their workplace practices, de-institutionalizing their physical environments, and embracing person-directed care in order to get to the next level in terms of quality," says the August cover story for Provider magazine. The article explores this phenomenon, looking at why there is "a general consensus that it is more than just the 'right' thing to do." Read more and comment |
Elise Nakhnikian, Editor