CLICK HERE FOR MORE INFORMATION AND TO REGISTER
Date: Thursday May 12, 2011
Time: Registration and continental breakfast from 8:00 - 8:30 a.m.; Workshop 8:30 a.m. - 4:00 p.m. (Lunch is included)
Location: Italian American Community Center - Albany, NY
Cost: $125 for IIA, AGA, ISACA and ACFE members; $150 for non-members $50 discount if you register by May 2, 2011
CPEs: 7
Speaker: Jeff Berk
This IIA workshop is a teaching tool for all audit professionals, regardless of their industry or functional area. It will educate them on the concepts and tools they need in order to make process changes in the areas for which they have accountability. This business process audit workshop covers the following training objectives:
*Process improvement methodologies and the tools to execute it
*Differences between popular performance improvement movements (6 Sigma, ISO, Baldrige)
*Learn about the role of historic data analysis in process improvement
*Learn how to build effective questionnaires and conduct powerful focus groups
*Hear the 17 key components for managing and optimizing processes
*Gain practical tips to managing business risks within processes
*Understand the importance of change management in improving processes
*Discuss how to harness knowledge management to optimize processes
*Discuss why training is a powerful tool to successful implementations
*Learn a credible process to quantify the return on your process improvement initiatives
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