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WMHT Membership Drive
When: Wednesday, August 4, 2010, 7:30 PM-11:00 PM
Where: The WMHT Studios
4 Global View
Troy, NY
As our local public broadcasting station and a non-profit organization, WMHT relies heavily on the support of the community. The membership drives enable the PBS station to provide quality television programs.
Please join the New York Capital Chapter in collecting pledges in their live broadcast! Volunteers are trained before the shift and will be answering phone calls of pledges for PBS's viewers. Pizza and soda will be provided and the AGA will receive on-air recognition for our efforts. This will be the ninth year we have participated in the broadcast. Parking is located adjacent to the studios. Feel free to bring any family members or friends who are at least 16 years old to help participate. Please contact Nicole Van Hoesen at nvanhoes@nysif.com or 518-859-9005 no later than July 27, 2010 if you would like to participate or have any questions. Thank you!!
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National Audio Conference:
Using Performance Measures to Improve Service Delivery
Date/Time:
8/11/2010
2:00 - 3:50 pm
Location:
Office of the State Comptroller, 110 State St, Albany, NY
or
Department of Transportation, 50 Wolf Rd, Albany, NY
NOTE:
An ID such as a driver license is required for entry into either building. Please arrive early to allow time to check in.
Speaker(s):
Anthony Longo
Harold Steinberg, CGFM, CPA
John Whitley, Ph.D.
CPE's:
2 Credits
Cost:
FREE for AGA Members
$15 for Non-Members
DESCRIPTION:
Today, using performance measures to improve service delivery is getting more traction within the federal government and the state and local community. AGA recently released a research report, State and Local Governments' Use of Performance Measures to Improve Service Delivery, which explored how state and local governments use of performance measures to monitor the delivery of services and make adjustments to improve the delivery and assure the achievement of desired results. Much of what these entities are doing could be equally useful to federal agencies.
To share their practical experiences are Harold I. Steinberg, CGFM, CPA, AGA's technical consultant and principal researcher of this report, who will lead the discussion as he explains the key findings and briefly details five jurisdictions that use performance measures to improve service delivery. One of those jurisdictions was New York City who began using performance data in 1977. Representing New York City government is Anthony Longo, deputy director at the Mayor's Office of Operations, city of New York, New York, who is in charge of the performance management group. Mr. Longo will discuss the Citywide Performance Reporting (CPR) program and explain the interactive dashboard, which is the major driver for improving performance. Joining Mr. Longo will be John Whitley, Ph.D., Director of Program Analysis and Evaluation, U.S. Department of Homeland Security.
Please join us for two hours of lively discussion about this important and timely topic. In addition to the speakers' commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speakers questions and share their own experiences.
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AGA NY Capital Chapter
Association of Government Accountants |
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