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Volume 1, Number 6April 2011

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In This Issue
Stay Connected!
Fun Fact
Energy Efficiency Seminar
Co-op Connections Programs
Earth Day
Stay Connected!

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Now  that we have your attention with E-link, get connected with our other forms of social media! 

Here's what you will learn about:
  • Co-op Connections Card Business of the week
  • Energy saving tips
  • GreyStone News
  • GreyStone Programs and Services
  • 'How To' videos to help manage your energy usage.
  • And more!!!
"Like us" and Follow us Today!

Fun Fact of the Day

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DID YOU KNOW?
Recycling one aluminum can saves enough energy to run a TV for three hours -- or the equivalent of a half a gallon of gasoline.
 
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OTHER SERVICES:
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Gas South

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We hope you have found this information both useful and informative. Stay tuned each month as we introduce new information to you while having a little fun in the process. Let us know what you think. Send us your suggestions and we will see how we can include them in E-Link.

Be sure to adjust your spam settings which could prevent you from receiving future newsletters. Simply add us as a 'safe sender' and you will be ready to go!

Sincerely,

Amanda Busby

E-Link Editor Public Relations & Communications Specialist
GreyStone Power 

 

 

 

 

 

*Please note: Spacing issues are a result of the email program or browser used to view this email.

CCB live douglasville

 The new Customer Care and Billing (CCB) system goes Live!

 

April 4 was a day full of curiosity and inquiries about the new CCB system. For GreyStone, the day was historic. Our call center, cashiers, and member service representatives handled the co-op's largest member traffic day to date! Many of you called or visited our office and experienced the delays first hand, and we appreciate your patience.

 

With 2,800-3,500 calls coming in on a normal day, the Member Services department really put it into high gear handling the 9,700+ calls that were received on April 4. As one would expect in any large conversion, there are some technical glitches that we are working to overcome, and our team is dedicated to handling them in an efficient and timely manner! 

  

ADDITIONAL REMINDERS:

If you have not already received your new account number in your April bill, you can access it from the website. Simply follow the link on the left side of the web page to "Register for Online Services." You will need your old or new GreyStone Power account number and the last four digits of your social security number or, for commercial accounts, your company's employer identification number. Follow the directions to register as a member. Once you have logged into your account online, visit the "Account Information" tab to view your new account number. You may also call GreyStone at 770-942-6576. We are currently experiencing longer hold times than usual and appreciate your patience.

 

Please make sure that you give this new account number to your financial institution to ensure your payments continue without interruption. Members on automatic bank or debit/credit card draft will need to re-enroll in draft payments if you have not already done so.

 

For additional conversion information, check out the Reaching New Heights pamphlet.

Energy Efficiency Seminar

houseInterested in learning more about the energy usage in your home and where you can cut back to save money?

 

Join us on May 17 as we debut our first Energy Efficiency (EE) Seminar to GreyStone homeowners!

 

The primary goal of the seminar will be to teach you, our members, the various ways you can save money throughout your home by reducing your energy usage. Come and learn how to perform your own personal energy audit in order to achieve and maintain those savings.

 

By attending the training early on, you will have the opportunity to practice what you have learned, in the hopes of seeing your bills significantly decrease over the summer.

 

The seminar will cover existing and new home energy efficiency measures, prepaid billing, rebate and financing opportunities and web services. For more information or to register, call 770-370-2273 or email [email protected]. 

 

SEMINAR:    Tuesday, May 17, 7-9 p.m.

LOCATION:  GreyStone Power Auditorium

INVITATION CRITERIA:  Homeowner/Adults only. This is not an event for children.

 

Limited Seating. Only 70 seats available!

Reservations are required. First come, first serve.

 

Registration Deadline is May 1.

Co-op Connections is a Healthy Choice!

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Did you know that owning a Co-op Connections Card is a healthy decision? Not only for you, but for your furry friends too! 
 

Introducing Pet Assure, the pet care discount plan designed to save members money on veterinary care, and at participating pet retailers and service providers. Save 25% on office visits, injections, surgery, x-rays, dental care, all in-house medical services and more! Learn more about Pet Assure today!

 

With Cooperative Healthy Savings and Cooperative Healthy Savings Plus, you can receive discounts on dental, vision and hearing services, as well as 24/7 doctor consultations for a very small monthly fee. To learn more about this program, please visit cooperativehealthysavings.com using login # 22222 to identify yourself as a Co-op Connections member.

 

For a current listing of participating businesses, please visit www.connections.coop/greystonepower. Call to request your card today at 770-370-2436, or visit www.connections.coop/pharmacy.php to print your own card and locate participating pharmacies. 

 

LOOK WHO RECENTLY JOINED THE PROGRAM OR UPDATED THEIR OFFER!

American Family Insurance, Kevin Head Agency, Hiram - Receive a $5 gift card when you come in for a quote. Receive 10% off auto insurance when you switch from another carrier.

Quiznos, Douglasville - Receive 10% off your order.

Jean Bentley, Licensed Massage Therapist, Lithia Springs - Swedish massage $39. First visit only. 10% off on subsequent appointments.

Ragsdale Heating & Air Conditioning Inc., Dallas - 50% off standard service call and 10% off with same day repairs. $100 off on replacement systems.

 

Earth Day

heart earthFor over 40 years, Earth Day has inspired individuals and organizations to demonstrate their loyalty and commitment to preserving earth's natural environment. 

 

Earth Day was first held on April 22, 1970, as an environmental teach-in. Founder Gaylord Nelson, a United

States senator, focused on the United States, but in 1990, his national coordinator, Denis Hayes, took the day of awareness international and organized events in 141 nations. Earth Day is now celebrated in more than 175 countries each year.

 

In 2001, Green Power EMC (GPEMC), a partnership of GreyStone Power with 16 other co-ops, was incorporated, launching the first renewable energy program in Georgia. Today, 39 Georgia EMCs participate in the program helping their members keep our environment cleaner by using clean, green energy. More than 265.5 million kilowatt-hours have been generated using four fuel sources: landfill gas, low-impact hydro energy, wood waste biomass and solar energy.

 

Green Power is available to all members. For an additional $5 per month, 150 kilowatt-hour blocks can be purchased which helps finance research and development of new green power sources. For more information about Green Power EMC, visit www.greenpoweremc.com or call 770-942-6576.

Copyright � 2010 GreyStone Power Corporation.
Business Telephone: 770-942-6576  /  Outage Telephone: 770-949-7880
[email protected]
All Rights Reserved.

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GreyStone Power's Green Power program is certified by Green-e Energy. To view copies of the  notice of Price, Terms and Conditions of service and/or the Product Content Label click here.
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