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Mental Iron Coaching eNewsletter
Volume 2 Issue 13
Web Site Of The Month
Where's Julia?
Executive Article: The Cost of Keeping Non-Performers
Behaviors For Success
Web Site Of The Month
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January 11 is National Human Trafficking Awareness Day.
 
 Did you know that over 100,000 children are used in prostiution every year in the US, and that the average age of entry is 13 years old? Sex traffickers pose as boyfriends, caretakers, and guardians. Get your free copy of "Renting Lacy", by former Congresswoman Linda Smith.  Educate yourself.  Then tell everyone you know.  Our kids are not for sale.  Not now. Not ever.
 
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"Life is like a ten-speed bike. Most of us have gears we never use."
~ Charles Schulz, Cartoonist

 
"Only those who dare to fail greatly can ever achieve greatly."
~ Robert F. Kennedy
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WHERE'S JULIA?
               January 2010
 1/11 National Human Trafficking Awareness Day Portland, OR
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If this is your first issue, welcome! I'm  Julia Marrocco, President of Mental Iron Coaching. I work specifically with senior-level executives, top talent, and business/community leaders, helping them leverage their strengths to become more robust and influential leaders. Professional athletes have trainers to keep them performing at their peak. I help you perform at your peak. In today's market, you must bring your "A" Game every day.
 

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Executive Article: The Cost of Keeping Non-Performers
Past ResultsYou may be surprised on the amount of money that is wasted when you have non-performers in your business. With businesses feeling the economic crunch, it is important to be able to recognize those who are hard workers, and those who are only costing you money. There are many reasons why eliminating the non-performers in your business is a smart business move.
Here are some reasons why you should not keep the non-performers in your company:

1. They Cause Bad Customer Service - If you have a non-performer in your place of business, their attitude is going to show to your clientele. The non-performers won't feel impelled to give good customer service and often don't want to do anything to help the company. Your clientele doesn't want to deal with someone who is not catering to their needs, especially when they are buying from you. As the business owner, you must address these issues before your clientele starts using your competitor(s).

2. They Cost You A Lot Of Money - When a non-performer is not doing his or her job, it is costing you money and productivity. Plus, you may be missing out on gaining new clientele too. Having the employee that works hard and gets the job done, is what will help your business grow and to be more competitive. It is your responsibility as a leader, manager, owner, etc... to keep productivity high and the employees focused on the company goals.

3. They Bring Down Morale - Because the non-performer is not doing his or her work; it often means that someone else has to complete the tasks. This causes frustrations amongst the employees and causes the morale to decrease. Having a decrease in employee morale can lead to lower productivity and means that you have the potential for creating more non-performers. This needs to be avoided at all costs. If it is not dealt with, you can risk losing employees and clientele.
When you have non-performers eliminated from the payroll, your business can grow and prosper. Non-performers in your business are a plague to your bottom line. As a business owner, it is your responsibility to get to know your employees, keep them focused, productive, and to keep others from becoming a non-performer.

Non-performers will only decrease your chances to increase your revenues for your business. With the morale that is lost, the money that is wasted, and the poor customer service provided, these non-performers can really hurt your business if you don't take action.

Build a company of top performers by eliminating the poor performers and keeping everyone goal orientated.
What gets measured gets done!

Copyright protected, Sorrell Associates, LLC all rights reserved worldwide. ©Gary Sorrell
Behaviors For Success
                                                                                                            Past ResultsBusy professionals with a strong desire to achieve sometimes fall into slumps which can destroy creative drive. Do your best to avoid these slumps by accepting that you cannot do everything. Delegate responsibilities to others qualified to perform the task. They should share your goals for success.
 
- Be a lifetime learner - Don't assume you've learned all you need to know. Have a plan for personal growth and work on challenging goals in all areas of your life.
 
- Be proactive - Solve problems before they occur. Carefully plan procedures to prevent problems and proper handling in the event they do happen.
 
- Communicate your goals and let others know how they can help you achieve them. Listen carefully to information they provide you.