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International Direct Marketing News
Global-Z International Quarterly eNewsletter Winter 2008

in this issue

What's an address?: Standards and Standardization

Results Are In: International Direct Marketing Trends

An Ideavirus: What Happens in Vegas Mustn't Stay in Vegas

Meet Dona Pessolano


 

The Integration of
On- & Off-line Marketing
~ by By Simon Burrell, Circulation Marketing Director of Newsweek's Atlantic Edition

The world of direct marketing is changing rapidly. It now touches every part of the marketing mix with digital and direct becoming blurred into one. Far-sighted and innovative agencies are actively combining these two disciplines. Even the Institute of Direct Marketing here in the UK has recently launched a new qualification called "The IDM Diploma in Integrated Marketing Communications". In the US, the ANA (Association of National Advertisers) voted integrated marketing communications as their top priority and as a result marketers are learning how to balance and integrate across traditional media.

The dynamics of marketing have undergone a fundamental change in the last few years with the invention of new media. There are far more channels in which to market products and services as well as the fact that we often no longer work in a purely domestic but rather a global marketplace.

Consumers are driven by on-line research and it is they not the marketer, who hold the power today. The Internet has thrown the traditional set of rules out of the window and many marketing departments are having to reinvent themselves to ensure they have the right skill set and resources required in today's environment.

In 2007, Internet sales were up 40% and on-line spending is set to reach £60bn ($120bn) by 2010. It was reported by the PPA here in the UK, that on-line advertising spend in the UK alone will pass £3bn ($6bn) in 2008. This is why TV stations and networks are having to rethink how best to maintain advertising revenues and are developing their websites so rapidly in an effort to ensure advertisers stick with them.

Consumers can be just one click away from leaving your site to go to another one of your competitors. We are all having to change the way in which we interact with existing and prospective clients and customers, as consumers have more choice then ever before and can compare competitor products and prices not only in their own country but globally. I am sure we have all been frustrated by how long it can take for some website homepages to download and as such many on-line retailers are failing to reach even the basic usability standards.

Read Simon's full article...
Greetings!

GZ News has been very fortunate to bring our readers articles from guest contributors. In our winter issue we are pleased to introduce you to the author of our feature article The Integration of On- & Off-line Marketing by Simon Burrell, Circulation Marketing Director of Newsweek's Atlantic Edition. Also, Merry Law returns with her second article in her three-part series; What's an address?: Standards and Standardization.

Thank you for your continued feedback and contributions to GZ News. Please keep the emails coming. We want to bring you articles of interest to our readers, so please speak up.


  • What's an address?: Standards and Standardization
  • ~ by Merry Law, president of WorldVu LLC

    With a title like WorldVu's Guide to Worldwide Postal- code and Address Formats, we have lost the sale before the envelope is opened if it is badly addressed. Since each country sets its own standards for the addressing of mail, we face many different formats. There are potentially more than 200 formats. Fortunately, it is not that bad but there are more than 30 different address templates with some slight variations for particular countries. Correct addressing can be a chore but some basic information helps.

    Based on the standards published by the postal authorities, the most common format used in almost 60 countries is the simplest, with no postal code and no province. The next is the one most common in continental Europe, with a postal code to the left of the locality and no province. These are followed in order of frequency by addresses with the postal code to the right of the locality with no province (around 20 countries), the postal code to the right of the locality and province (the U.S. and Canadian format), and the postal code below the locality (the Royal Mail's preferred format).

    To read Merry's full article click here...
  • Results Are In: International Direct Marketing Trends
  • Direct marketers are all too familiar with the quest for high response rates, right? Well, we reached out to our GZ News readers and IDMF '07 Conference attendees to respond to Global-Z's "Direct Marketing Trends Survey" with only 20 respondents. While this relatively low number of respondents may not be what Forrester would hang their hat on we wanted to be sure to follow up with you, as promised, to relay the results of our survey. The trends as represented in the aggregated responses may well prove to be reflective of a larger cross-section of direct marketers. Time will tell.

    Of the survey respondents the greatest number (45%) self-classified as "Direct Marketing Product/Service Provider". The priorities respondents feel most closely match their company's direct marketing strategies was lead by increasing market share, followed by increase revenues from strategically-important customers, then branding/imaging. Trailing the list of priorities was process & operational improvements, with applying emerging technologies pretty evenly spread across respondents' prioritization with a quarter of the respondents each giving it a priority of 2 through 5 (5 being the lowest priority).

    More results and downloadable PDF summary...
  • An Ideavirus: What Happens in Vegas Mustn't Stay in Vegas
  • ~ by Marty Shaw, Global-Z Business Development & eMarketing

    On a recent flight from Vermont to Las Vegas for The National Center for Database Marketing (NCDM) Conference I had the opportunity to listen to an audiobook I had heard a lot of positive things about over the years; Seth Godin's Unleashing the Ideavirus. The basic premise of Godin's book is the comparison and contrast between what he refers to as "old-fashioned interruption marketing" vs. maximizing the spreading of information from person- to-person, and how one can take full advantage of this "ideavirus". What Godin outlines in his "manifesto" is quite interesting while arguably basic. What was most interesting was the soon-to-be- experienced unleashing of an ideavirus-live and in person, hours after arriving in Las Vegas-an idea virus from which every business may benefit.

    Catch the Zappos ideavirus...
  • Meet Dona Pessolano
  • As a graduate of SUNY Agricultural and Technical College in Cobleskill , NY , Dona Pessolano began her customer service experience in the Horticulture industry. Over the years she has broadened her knowledge to include various manufacturing sectors before arriving at Global-Z International as an account manager in October 2007.

    Dona says "It's a great opportunity to explore one more facet of customer service, to meet new challenges and assist clients with their needs. I appreciate the cooperation and dedication everyone at Global-Z provides in both a personal and professional manner."

    Learn more about Dona...
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