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The Integration of On- & Off-line Marketing
~ by By Simon Burrell, Circulation Marketing Director of
Newsweek's Atlantic Edition
The world of direct marketing is
changing rapidly. It now touches every part of the
marketing mix with digital and direct becoming blurred
into one. Far-sighted and innovative agencies are
actively combining these two disciplines. Even the
Institute of Direct Marketing here in the UK has
recently launched a new qualification called "The IDM
Diploma in Integrated Marketing Communications". In
the US, the ANA (Association of National Advertisers)
voted integrated marketing communications as their
top priority and as a result marketers are learning how
to balance and integrate across traditional media.
The dynamics of marketing have undergone a
fundamental change in the last few years with the
invention of new media. There are far more channels
in which to market products and services as well as
the fact that we often no longer work in a purely
domestic but rather a global marketplace.
Consumers are driven by on-line research and it is
they not the marketer, who hold the power today. The
Internet has thrown the traditional set of rules out of
the window and many marketing departments are
having to reinvent themselves to ensure they have the
right skill set and resources required in today's
environment.
In 2007, Internet sales were up 40% and on-line
spending is set to reach £60bn ($120bn) by 2010. It
was reported by the PPA here in the UK, that on-line
advertising spend in the UK alone will pass £3bn
($6bn) in 2008. This is why TV stations and networks
are having to rethink how best to maintain advertising
revenues and are developing their websites so rapidly
in an effort to ensure advertisers stick with them.
Consumers can be just one click away from leaving
your site to go to another one of your competitors. We
are all having to change the way in which we interact
with existing and prospective clients and customers,
as consumers have more choice then ever before and
can compare competitor products and prices not only
in their own country but globally. I am sure we have all
been frustrated by how long it can take for some
website homepages to download and as such many
on-line retailers are failing to reach even the basic
usability standards.
Read Simon's full article...
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Greetings!
GZ News has been very fortunate to bring our readers
articles from guest contributors. In our winter issue
we are pleased to introduce you to the author of our
feature article The Integration of On- & Off-line
Marketing by Simon Burrell, Circulation
Marketing Director of Newsweek's Atlantic Edition.
Also, Merry Law returns with her second article in her
three-part series; What's an address?:
Standards and Standardization.
Thank you for your continued feedback and
contributions to GZ News. Please keep the emails
coming. We want to bring you articles of interest to
our readers, so please speak up.
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| What's an address?: Standards and Standardization |
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~ by Merry Law, president of WorldVu
LLC
With a title like WorldVu's Guide to Worldwide Postal-
code and Address Formats, we have lost the sale
before the envelope is opened if it is badly
addressed. Since each country sets its own
standards for the addressing of mail, we face many
different formats. There are potentially more than 200
formats. Fortunately, it is not that bad but there are
more than 30 different address templates with some
slight variations for particular countries. Correct
addressing can be a chore but some basic
information helps.
Based on the standards published by the postal
authorities, the most common format used in almost
60 countries is the simplest, with no postal code and
no province. The next is the one most common in
continental Europe, with a postal code to the left of the
locality and no province. These are followed in order
of frequency by addresses with the postal code to the
right of the locality with no province (around 20
countries), the postal code to the right of the locality
and province (the U.S. and Canadian format), and the
postal code below the locality (the Royal Mail's
preferred format).
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To read Merry's full article click here... |
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| Results Are In: International Direct Marketing Trends |
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Direct marketers are all too familiar with the quest for
high response rates, right? Well, we reached out to
our GZ News readers and IDMF '07 Conference
attendees to respond to Global-Z's "Direct Marketing
Trends Survey" with only 20 respondents. While this
relatively low number of respondents may not be what
Forrester would hang their hat on we wanted to be
sure to follow up with you, as promised, to relay the
results of our survey. The trends as represented in
the aggregated responses may well prove to be
reflective of a larger cross-section of direct marketers.
Time will tell.
Of the survey respondents the greatest number (45%)
self-classified as "Direct Marketing Product/Service
Provider". The priorities respondents feel most closely
match their company's direct marketing strategies
was lead by increasing market share, followed by
increase revenues from strategically-important
customers, then branding/imaging. Trailing the list of
priorities was process & operational improvements,
with applying emerging technologies pretty evenly
spread across respondents' prioritization with a
quarter of the respondents each giving it a priority of 2
through 5 (5 being the lowest priority).
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More results and downloadable PDF summary... |
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| An Ideavirus: What Happens in Vegas Mustn't Stay in Vegas |
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~ by Marty Shaw, Global-Z Business Development &
eMarketing
On a recent flight from Vermont to Las Vegas for The
National Center for Database Marketing (NCDM)
Conference I had the opportunity to listen to an
audiobook I had heard a lot of positive things about
over the years; Seth Godin's Unleashing the
Ideavirus. The basic premise of
Godin's book
is the comparison and contrast between what he
refers to as "old-fashioned interruption marketing" vs.
maximizing the spreading of information from person-
to-person, and how one can take full advantage of
this "ideavirus". What Godin outlines in
his "manifesto" is quite interesting while arguably
basic. What was most interesting was the soon-to-be-
experienced unleashing of an ideavirus-live and in
person, hours after arriving in Las Vegas-an idea
virus from which every business may benefit.
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Catch the Zappos ideavirus... |
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| Meet Dona Pessolano |
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As a graduate of SUNY Agricultural and Technical
College in Cobleskill , NY , Dona Pessolano began
her customer service experience in the Horticulture
industry. Over the years she has broadened her
knowledge to include various manufacturing sectors
before arriving at Global-Z International as an account
manager in October 2007.
Dona says "It's a great opportunity to explore one
more facet of
customer service, to meet new challenges and assist
clients with their needs. I appreciate the cooperation
and dedication everyone at Global-Z provides in both a
personal and professional manner."
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Learn more about Dona... |
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