|
Plus Pulse--April 2010
Volume 1, Issue 2
Last month, we launched our very first newsletter. We appreciate the positive response we have received from many of our customers. You may be wondering why we had an ambluance on our logo at the top. David Carson, our company president, frequently reiterates to our team the importance of fast service to our customers. He has often said, "When customers call us with equipment issues, it's an emergency! Plus Inc is the EMS for office technology." So, now we say "EMS" means "Emergency Maintenance Service", and we created Herbie the Ambulance (named after our founder, Herb Carson) as our company mascot. |
|
|
|
| Featured Article |  | |
Check out our "Computer Bytes" section for helpful information from Robert Bourguignon, IT Manager! |
| Plus Inc.--EMS for Technology! |
Herbie the Ambulance | | |
Need help now?
Click on Herbie and place a service call; we will be on our way!
|
|
|
|
Tip of the Month!
BEWARE OF TONER PIRATES!
Have you ever received a call stating that your copier toner prices are going up, but if you buy now you can still get the special discounted rate? That's most likely a "toner pirate."
To avoid falling for the scam, know what your maintenance contract covers and inform your staff that Plus Inc. is your copier supply and service vendor.
Many of our copier customers are on a maintenance plan that includes supplies so there is no additional charge for toner. We carry only OEM products to ensure quality, and we offer chargeable customers competitive rates. If you have any questions regarding maintenance coverage or supply pricing, please contact Lindsay Phillips or your Plus Sales Representative. |
 | Team Spotlight--Darren Kreklow
Senior Lead Technician | |
 The office machine industry has changed over the years from multiple pieces of stand-alone equipment to multifuction equipment that combines copying, printing, faxing, and scanning in one unit. Our team at Plus Inc understands the critical nature of a malfunctioning machine and is committed to providing quality service with a fast response for optimum machine reliability. Darren Kreklow has been a vital part of the Plus Service team since 1994. Darren is A+ certified and is the senior lead technician. He specializes in trouble-shooting and repairs of customer equipment. He also provides team support and training for Konica Minolta and Ricoh products. Darren believes strongly in improvement through education and teamwork. As a team leader, Darren implements service techniques to expedite our response time to ensure customer satisfaction. |
| Computer Bytes
HIPPA Required Email Encryption
IT Manager | |
Every business owner in the country knows about HIPPA, but do you know about the HIPPA Encryption Compliance Law? As of Wednesday, February 17, 2010 businesses must be able to demonstrate that they are in compliance with administrative, physical, and technical safeguards of the HIPPA Security Rule, as required by the HITECH Act, enacted on January 6, 2009 as part of the American Recovery and Reinvestment Act of 2009. What does this mean for you? Businesses that handle personal information, such as healthcare providers, mortgage companies/brokers, credit unions, CPA firms, investment advisors and any business that regularly handles private health and financial information, is required by law to control access to Personal Health Information (PHI).
Plus Inc. is offering ZixMail by ZixCorp, the largest email encryption provider, making it easy and cost effective to protect personal data sent via email for you, your regulators, your business partners and your customers with products desgined to fit your company's needs. ZixMail software allows for full integration within Outlook in little time. It installs as a stand-alone client for internal and outbound email encrytion, and with one-click, users can encrypt and decrypt emails. ZixMail will put you in compliance with Federal Law and give your customers the peace of mind to know that you are doing everything possible to protect their personal information.
Contact Plus Inc to find out how cost effective and easy it can be to encrypt your emails!
|
| Plus in the Community |
 Plus Inc. was established in Greenville, SC in 1958, and we know the importance of buying local! When you buy from a locally-owned company, you are investing in the community, helping to create and maintain jobs, that generate income which increases our local tax base. One economic study found that 45% of money spent at locally-owned companies stays in our community versus a mere 13% if spent at national chain stores.
Plus Inc. is proud to partner with many local companies. A few businesses that we frequent for local services include: Greenville First Bank, Millard & Moore CPA, and Rosenfeld Einstein Insurance Company, and Bradshaw, Gordon, & Clinkscales, LLC. These customers have been loyal to us over the years, and we are proud to return the same loyalty.
|
| Customer Focus
Got a Referral? | |
At Plus Inc., we strive to provide our customers with the best products as well as excellent service and support to meet their business needs. Many of our new customers have been acquired through referrals from our satisfied customers like you! To say thank you for your support, we are offering our customers a referral credit. Refer us to another business, and if they purchase a copier from your referral, we will give you a credit on your account.
|
|
|
We hope that you have found this information to be informative and helpful and thank you for your business!
Sincerely,
David Carson
Plus Inc. Business Solutions
Serving the Upstate since 1958 |
|
|
| Greenville: 864-242-9090 Anderson: 864-226-2485 Spartanburg: 864-587-1550
Published by Plus Incorporated
Copyright 2010 Plus Inc. |
|
|
|
|
|
