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Now Featured in Globecareers -- and Other News:
Are you an Empathetic Manager?
That's the title of my first article on the new Globecareers site that was just launched last week. It's in response to a reader who asked for advice on managing people. She wrote:
"I find that managing people is a real challenge: People don't always behave rationally, and I have so much on my plate that it is hard to stop and understand why. I also have little interest in office politics. Am I doomed as a manager? Some advice on developing better people skills, please."
You can read my answer here.
You might wonder what empathy has to do with managing people. Empathy is a critical skill to effectively understanding people which is fundamental to good relationships, effective communications and empowering leadership. It's one of the 15 emotional intelligence competencies profiled in the new EQ-i 2.0. (as well as the older). Without empathy we risk defaulting to quick assumptions which are sometimes far from reality and can misinform our choices/actions.
Do you have a question you'd like answered in Globecareers? You can either send one to me and I will forward it to the editor who chooses the questions that get answered. Or send it directly to Globe Careers at careerquestion@globeandmail.com There are a few of us involved as experts so have a look at the specific page, "Send us a question" which provides links to various other pages such as 'meet the experts', etc. If there's a particular person you'd like to respond, then include that in your email.
Speaking of Emotional Intelligence (EQ, EI)....
The new EQ-i2.0 is here! Being certified in the EQ-i, I am acquainting myself with the new system. I just took the EQ-i2.0 to see my results and was really curious how they'd be presented compared with the original version. I have to tell you: WOW! I am seriously impressed. thought I had a pretty full picture of my EQ profile (strengths and areas for development) but the new reports are much richer, more detailed, easier to read and chock full of new ideas. They are also so much more conducive for a richer coaching experience.
What does EQ have to do with your happiness and wellbeing? What EQ factors contribute to an enhanced sense of meaning and purpose in work and life? How does your performance suffer or excel as a result of your ability to manage stress, test reality, practice empathy? What derailers should you watch out for if you have particularly high degrees of optimism (or any other factor) but lower fluency in problem solving (or other factors)? How self expressed are you and how is that impacting your leadership, work + life fulfillment?
These are just a few of the very many dimensions explored in the new EQ-i 2.0. I am so excited about the possibilities and since my work is about helping people achieve more success, more meaning and fulfillment from their work + lives, this tool really rocks!
I am putting together some special promotions for people interested in exploring their EQ further. If you are interested, send me an email (with no obligation at all) and you'll be first in the queue to learn more. | 
