BlocksBlocks
    June 2010 
Why 50 Volunteers Can Make a BIG Difference
for a Nonprofit Organization

New research gleaned from TCC Group's CCATCore Capacity Assessment Tool (CCAT) confirms that nonprofits that operate with volunteer assistance are much more effective. We've learned that organizational effectiveness (as indicated by being more sustainably resourced, led, managed, and adaptable, as well as moving further along the organizational lifecycle) is significantly stronger for nonprofits with more than 50 volunteers and a robust volunteer management model.  Over 50% of nonprofits in TCC's national database of 1500+ organizations engage 50 or more volunteers on an annual basis, but only 11% manage them well. Effective volunteer management includes recruitment; retention; supervision; and support.  These 11% are what some national leaders of the service movement call "service enterprise" organizations.
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Senior Vice President Peter York will highlight these finding at the 2010 National Council of Volunteering and Service on June 28 - 30 in New York City.
 
Blocks
Evaluation: What Worked for the Deaconess Foundation
Jared
After nearly five years of dedicating time and resources to capacity building, the Deaconess Foundation's first round of Impact Partners graduated in December 2009. Over the past five years, the foundation awarded more than $7.6 million to eight organizations that met critical needs of children in the St. Louis region. With TCC Group as the external evaluator on the project, Deaconess is now chronicling the enduring impact of this capacity-building initiative. Half of the agencies from Round One of the Impact Partnership are serving more children than they were in 2004.

What worked? A key finding from the evaluation is that leadership cannot be overestimated, and that boards of all Impact Partners are demonstrating a higher level of engagement and commitment to their vision.

Read more in Deaconess Foundation's Spring 2010 Impact Partnership Update.
 
Blocks
Leadership Behaviors for Successful Advocacy Organizations

TCC's research in partnership with The California Endowment shows how leaders at high-performing advocacy organizations use three particularly characteristics to motivate staff:

Celebrate Success.
 Advocacy work is hard, and results are often ambiguous. In order to maintain momentum and morale, take the opportunity to congratulate staff and partners on both minor victories and milestone successes.

Embrace Constituencies. All components of the working coalition should feel included and valued, especially those who are likely to be impacted by the success (or failure) of the advocacy activities. For example, groups that worked against English-only legislation made accommodations to their budget, printing advocacy communications in multiple languages, even though it increased costs.

Encourage Risk.
More than other types of nonprofit work, advocacy has the least assurance of success and the greatest degree of uncertainty. In order to operate effectively in this environment, staff must be willing to take calculated risks.  Leaders should make it clear that staff are encouraged to consider various strategies, as long as the ultimate goals remain intact.

Read more about what makes a successful advocacy organization.California Endowment
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