Succeeding as a Leader
is for people who have technical and leadership skills . . . but who have some
interpersonal habits that are restricting higher performance and promotion.
Neutralise these and great results may
These are not flaws of skill, intelligence or personality, but
challenges in interpersonal behaviour.
Bad Habit 1:Win at All Costs
The first bad habit Goldsmith identifies is the
need to win at all costs, and in all situations. Aim to
win only when it really matters.
Bad Habit 2:Adding Too Much Value
Goldsmith's second bad habit is the need to add our two cents worth to every discussion. It's difficult for successful people to listen to others tell them something that they already know without communicating somehow that (a) 'we already knew that' and (b) 'we know a better way'. Speak only when we really have
something of value to add. Employee commitment is raised when they develop/own the ideas.
Bad Habit 3:Being Judgmental
The third bad habit is unnecessarily
judging people or imposing our own standards on them. This is largely a waste
of time and counterproductive; it's much more valuable to appreciate people's
Bad Habit 4:Making Destructive Comments
Goldsmith says we are often needlessly
sarcastic because we think it makes us sound witty. Ask - will my comments help the person or situation?
Bad Habit 5:Constant Rebuttals
We often start sentences with words like 'no', 'but' or 'however'. The overuse of these negative qualifiers secretly says to everyone "I'm right. You're wrong."
Bad Habit 6:Shameless Self-Promotion
Another common mistake we make in our
interpersonal relationships is to brag about how good we are. Few things get
people offside more than this.
Bad Habit 7:Responding in Anger
This is a biggie. If someone is angry
with us, we often respond back angrily. This is a big mistake. In almost every case you'll find that the root cause of your rage is not 'out there', but inside yourself.
Bad Habit 8:Excessive Negativity
When someone comes up with a good idea, we are
often threatened and need to tell them why it won't work. Next time someone
does this, let them explain their idea in full instead of cutting them off.
Bad Habit 9:Withholding Information
Another common bad habit is refusing to share
information in the workplace. This will only frustrate those
around you. Being bad at sharing information doesn't mean we consciously or wilfully withhold it.
Bad Habit 10:Not Recognising People
If you want to be successful you
need to recognise those around you for their efforts. Of all the interpersonal slights we make in our professional or private lives, not providing recognition may be one of the most enduring in the minds of the slighted.
Bad Habit 11:Wrongly Claiming Credit
Don't claim credit for work performed by other people. Instead, recognise the
contributions of others.
Bad Habit 12:Making Excuses
We often make excuses for our own bad behaviour
instead of trying to change it. Don't let this be you. Try to recognise your
faults and don't make excuses when you are responsible for a problem.
Bad Habit 13:Blaming the Past
Instead of blaming everyone and everything else for our mistakes, take
responsibility for them. Stop blaming others for the choices you made.
Bad Habit 14:Playing Favourites
Failing to see that we are treating someone unfairly. If we're honest with ourselves, our recognition of people may be linked to how much they seem to like us rather than how well they perform.
Bad Habit 15:Not Saying Sorry
The inability to take responsibility for our action, admit we're wrong, or recognise how our actions affect others. If you have made a mistake or hurt someone, say so and apologise promptly.
Bad Habit 16:An Inability to Listen
Don't listen to what people say to you with
half an ear, or think you know what they will say. This is the most
passive-aggressive form of disrespect for your colleagues. It's not only rude and annoying, but it's sure to inspire your employees to find their next boss.
Bad Habit 17:Not Saying Thank You
acknowledge the hard work of others by saying thank you. Don't just take people
and their efforts for granted.
Bad Habit 18:Shooting the Messenger
If you receive bad news, don't take it out on
the person delivering the news. Instead, work out the cause of your concern and
address that instead.
19: Buck Passing
made a mistake, don't blame someone else - cop it on the chin.
Bad Habit 20: Too Much Ego
Don't exert your personality too much and don't turn your faults
into 'personality quirks'. They're not. They're faults and you should fix them.
Source:© 2007 Marshall Goldsmith, What
Got You Here Won't Get You There, Page 40-41 Hyperion Books.
If you're willing to hold up the mirror
and take an honest look at yourself read these 20 habits and identify any that
apply to you.
Work on just one each week and you will have solid material for
personal advancement and improvement.
also do well if you're willing to let others comment on what they see.
could be exactly what you need to step up to the next level.
makes a convincing case that these career-damaging traits can't be changed by
taking courses or reading books.
argues that permanent behaviour change requires nudging by
an experienced executive coach.
You are welcome to click here to forward this article to a colleague who may find it useful, Thanks, Susan