Greetings!
There is always something going on at Creepy Hollows! You can keep up to date with us now by following us on Twitter, we update all the time with the latest news! Click here to follow us now!. Every week a Twitter follower will be chosen to win a prize! We have many new prizes not even in our store!
NEW REFERRAL PROGRAM!
Were you referred to our website by a current CH member? Let us know and you & the person who referred you will receive a very special gift reserved specifically for those who refer or are referred by a CH member to our site!
Let us know by Helpdesk Ticket! Choose "Referral Program" as the category for the ticket!
We have a lot of new things up on eBay including an incredible, new listing you have to see to appreciate...
***If you or one of your friends has signed up for the forum and you are not approved yet please let us know via Helpdesk (see link at bottom of email).*** |
Shipping Delays & Updates!
We wanted to write and say thank you to everyone for bearing with us while we catch up on our shipping delay. We ran into a bottleneck as multiple things came in at once over February & the beginning of March. As Creepy Hollows becomes more popular more of our time has been requested and we've also had some really interesting things come up that some of you know about, but we're not making any public announcements until anything & everything is finalized because I never like to put the cart before the horse.
Regardless, Ash & I just want to tell you how much we appreciate your patience and as always we are trying to compensate all of you with delayed orders as much as we can. We are including extra free gifts we've prepared (new ones not in the store!) and if you have anything on your order that is capable of being bound at a higher class than ordered we are increasing the class level of those bindings as well when we can. We know it's taxing to wait for treasures and it's not our intention to put anxiety on you, so we try to recompense you for your patience as best we know how.
We expect over the next 7 days to be completely rectified and back on our 7-10 shipping window for orders.
You can check out the new listings for review tonight after 8pm EST in the Reveiwers category in the Online Store!
Alexa Toolbar & other Freebies!
There are a lot of ways to get freebies from CH. We utilize the management tool of Alexa to gauge a lot of different site statistics so we offer a free, 2-custom binding or the Spiritual Ascension ritual for you downloading & installing the Alexa toolbar. It's free to download the bar and we appreciate the feedback from our users through Alexa so we compensate youyou're your trouble! You can see all the details of this 100% free offer here:
Alexa Freebie
If you have already installed the Alexa bar and have not heard back from us PLEASE contact us again! Because it requires attaching a file sometimes our email virus protection eats the emails and we never get them. So if you don't hear back within a few days please submit a Helpdesk ticket or email us without the attachment to ask if it came through.
We've also updated the Freebies page so now any paranormal-themed movie, book, rental, etc qualifies for a free gift, not just specific titles! See the page: Free Stuff!
Online Store moving to new software soon!
Another side effect of the increasing popularity of the site is receiving proxy errors when too many people are on the site at one time. This is hardest hit in the Online Store and so we are moving to a more suitable software that can handle the traffic and not give errors. We've been working on this move for the last 3 months and we'll be announcing the move hopefully sometime in April. In the mean time if you have any difficulty placing or paying for orders you can contact us directly or you can submit a Helpdesk ticket. We apologize for this inconvenience if it does happen to you but rest assured we are doing all we can to correct the issues ASAP! |
QUEEN CITY PARNORMAL CONVENTION!
Get your picture taken in front of the Creepy Hollows banner at the convention & win a prize of your choice; a custom C5 binding, or one of the prizes we have printed with the CH & Everyday Paranormal KY logos!
Tickets from the QueenCityParaCon website are $45 or $55 at the door!
We are now friends with Rich & Jake, the great guys behind the Queen City Paranormal Convention in Cincinnati, Ohio! The Klinge Brothers from Ghost Lab will be attending the event as the guest speakers. You can see a full list of the booth attendees here: People to Meet
We gave away 5 all-day admissions to the major event held in the Historic Music Hall which is known not only for its beauty but its paranormal activity!!! The first 200 Standard Ticket Holders to walk in the door will receive a pass to the TAPS Boot Camp until they run out. So if you win please be sure you're there early to get in on the TAPS Boot Camp! The event is Friday, April 9th, 2010! Have a Super-Natural day with your favorite paranormal celebrities. Activities include lectures, workshops, contests, vendor meet-and-greet and much more. Attend the TAPS boot-camp and get a picture with the Mystery Machine! Official website of the convention: Queen City Paranormal
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CONTESTS!!!
We have our ongoing forum avatar contest! Have a special avatar from a talented CH member and win a prize!
If you have multiple Avatars you can win multiple times! We have many, amazing freebies that we give away, worth $75 up to $2,000!
And the CH Treasure Hunt prize is still at large as no one has submitted the winning answers as of yet!
Solve the clues & get the prize!
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Getting Answers & Help
Don't forget the best way to get answers to your questions is through the Helpdesk, it is why we hired Princess! To help get you answers in a timely fashion and get your packages out in a timely fashion!
You can also utilize the Live Support button on the homepage and in the Online Store for live help when available!
Sincerely,
Magnolia & Ash Creepy Hollows |