High Tech House Calls
  August 2012
Welcome to High Tech House Calls

Greetings!

We are Experts in Integrating Apple and Windows Based Systems!

We Offer Technical Support and Tutorials For Computers, Networks, and Smartphones at your convenience, in your home or small business.

Got bugs and spyware on your mind?
Is your system down?
Are You Behind in Work?
Did your child download a virus... or worse?
Do your network problems make you feel cursed?

Call High Tech House Calls at 404.229.0839 to schedule an appointment.
Shopping For A New Wireless Router?
Here Are Some Things to Consider:


  • There is more than one standard for wireless networks. blog From best to worst they are "N", "G" and "B". 
  • Make a list of all the devices in your household or business that you want to connect to the wireless network. 
  • Go back through that list and determine what type of wireless network they can connect to. Based on the age of the device, they may be able to connect to one or more of the standards. Google your device specifications to see which network standard it supports.
  • If all your devices support the "N" standard, buy the best wireless router you can afford that supports that standard.
  • If you have a mix of network standard needs, buying a dual channel wireless router might make sense because it will broadcast an "N" and a "G/B" network.

When will it be necessary to buy two wireless routers?

  • If you buy a dual channel wireless router and setup an "N" and a "G/B" network, the "N" network may be incompatible with Apple iPhones and many Android Operating System Tablets such as the Amazon Kindle and Nook Tablet.
  •  One way to solve this incompatibility would be to buy two routers. Neither router should be dual channeled. One router would be configured for a "N" network and the other router would support the "G/B" network.

What is the downside if my device cannot connect to a dual channeled "N" network?

  • Most devices that support a "N" network will also support  a "G" network. The "G" network is less robust than the "N" in both speed and area coverage, but should be fine for your needs unless you download large amounts of data or stream large amounts of video or music.
Is Your Child's School Transitioning to Apple Laptops? blog

Some schools are utilizing Apple laptops to enhance the learning experience.

 

Here are some things you may need to know regarding your student's use of the laptop:

  • More than likely, your student will not be able to install software or apply patches because the school has restricted the use of the laptop. This means you may not be able to install the software to use a printer.
  • When something goes wrong with the laptop, the school will normally erase the entire contents of the hard drive and load a new copy of the laptop software. If you don't backup your personal files, those files will be gone.
  • Don't load your entire iTunes library onto the laptop. The chances of filling the hard drive to capacity are high. When you ask the school to fix the problems with the laptop associated with a full hard drive (such as crashing, or not booting) the universal fix of erasing the hard drive and loading a new copy of the laptop software will be applied, wiping out your iTunes library.
  • The laptop should be able to connect to your existing wireless network with no problem. Once the wireless network is detected by the laptop, select your wireless network name and enter the encryption key associated with that network. When you successfully connect for the first time, the  network information is stored on the laptop. The next time the laptop needs to connect to your wireless network, it will be done automatically with the data stored from the last successful connection.
  • Put a label with your student's name taped to the laptop. This will make it easier to find your child's laptop in a sea of similar looking laptops and will minimize the chance of your child picking up the wrong laptop.

If you cannot install the software for the printer on the laptop, how do you print out school work?:

  • Use a USB Flash Drive to copy from the laptop and then plug the USB Flash Drive into another home computer that can print. 
  •  Email the document to a computer that can print.
  • If your printer is an HP printer, does it support HP ePrint?  http://h71036.www7.hp.com/hho/us/en/ep/articles/eprint-mobile-printing.html Using ePrint, you create an unique email address with which your HP printer is associated. When you want to print, send an email to the printer with the content embedded in the message space of the email. An added benefit of ePrint is that your iPhone and iPad can also use this technology.

How do you backup personal files?

  • Use an USB Flash Drive or external hard drive to backup your personal data.   

How do you manage your iTunes library without filling your entire laptop hard drive?

  • Buy an external hard drive and set the library location in iTunes to use the external hard drive. http://support.apple.com/kb/ht1449  This solution has the added advantage of making your iTunes library portable. The iTunes library is accessible from any computer to which the external hard drive is connected.

What happens if you don't know the encryption key necessary to connect to your wireless network?

  • Worst case, the wireless router can be reset to the factory settings wiping out all your customized information. At this point, the wireless router would need to be re-programmed. Refer to the documentation for your wireless router or go to the vendor's website for help.
  • If you know the username and password for the administrator's account for the wireless router, you can access the administrator's control panel and see the encryption key or change it to something else. Refer to the documentation for your wireless router or go to the vendor's website for help. 
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Issue: 27
blog
In This Issue
Updating Your Computer, iPad and iPhone
s Your Child's School Transitioning to Apple Laptops?
Sending SMS Text Messages to Emails on iPhone
 

Sending SMS Text Messages to Emails on iPhone  

        blog  

                                                  My  business uses SMS Text Messages to interact with clients. Keeping track of commitments I made via SMS Text Messaging on my Blackberry was not a problem because all SMS Text Messages automatically forwarded to my email. The email copy could be stored in the client's folder in Outlook and printed out for their hard copy folder.

 

Unfortunately, this is not the case with my new iPhone.

 

Here is my solution:

You can send an SMS Text Message to someone from email. Each cellular phone company has a format to embed the cellphone number into it to create a valid email address. For Verizon that format is xxxxxxxxx@vtext.com where the 10 x's are the cell phone number. Using my cell phone number as an example, if I wanted to send myself an SMS Text Message and a copy of that message to email, I would put in the To field of the email, 4042290839@vtext.com and carlthorne@hthcatlanta.com. The vtext.com address directs the SMS Text Message to the SMS Text Messaging Application on the recipients cell phone and hthcatlanta.com email address sends the SMS Text Message to their email inbox.

 

Admittedly, this is a clumsy solution and it only captures one side of an SMS Text Message dialogue, but it does allow you to capture important SMS Text Messages without cutting and pasting message elements into an email that I send to yourself.

 

Here is a link that documents many cell phone provider's formats for sending SMS Text Messages from an email program:  http://www.makeuseof.com/tag/email-to-sms/ 

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Carl Thorne
High Tech House Calls
email: carlthorne@hthcatlanta.com
website: www.hthcatlanta.com
blog:www.hthcatlanta.blogspot.com
cell: 404-229-0839
Have a Charity That is Near and Dear to Your Heart? 
 
 
We cannot write you a check, but we can donate our services. If you have a charitable event that involves a silent auction,
High Tech House Calls is happy to donate a certificate for our services. We will also highlight your charitable event on our website with a description of the event and a link to your event website.

Please contact us for more details.