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Welcome to High Tech House Calls
Greetings!
We are Experts in Integrating Apple and Windows Based Systems!
We Offer Technical Support and Tutorials For Computers, Networks, and Smartphones at your convenience, in your home or small business.
Got bugs and spyware on your mind?
Is your system down?
Are You Behind in Work?
Did your child download a virus... or worse?
Do your network problems make you feel cursed?
Call High Tech House Calls at 404.229.0839 to schedule an appointment.
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iCloud was launched October 4, 2011. 
How is iCloud doing for you?
Here is a list of some of the bumps in the road: - It is not supported with the Microsoft Win XP Operating System. Win XP is an old, unsupported, operating system, but it is stable and reliable. If you want your laptop or workstation to be part of iCloud, you will need to change to Windows 7. Remember, you cannot upgrade from Win XP to Windows 7 directly. You will need to do a clean installation meaning all your applications that you were using for Win XP will need to be reloaded for Windows 7. Run the Windows 7 Advisor to see if your current hardware can support Windows 7. http://windows.microsoft.com/en-us/windows/downloads/upgrade-advisor If not, you need to buy a new computer. Start searching for your installation media now and remember to have a good backup of all your users data (documents, pictures and emails).
- If your Apple computer is not running Lion (10.7), you will need to upgrade. You must be running Snow Leopard (10.6) to upgrade to Lion. If you are not running Snow Leopard, you will need to upgrade to it first. Snow Leopard software DVDs were withdrawn from retail outlets by Apple. You will need to buy a Snow Leopard software DVD from Apple's online store.
- Many of my clients were not able to upgrade to Lion because Intuit's Quicken for Mac 2007 release did not work on Lion. Buy Intuit's, released last month, Quicken for Mac Essentials instead, which does run on Lion. http://quicken.intuit.com/personal-finance-software/mac-personal-financial-software.jsp
- Running Microsoft Office for Mac 2004? It is incompatible with Lion. You will need to purchase Microsoft Office for Mac 2011.
- Lion also requires that your hardware be running an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor. Find out if your current Mac has one of these processors by clicking the Apple icon at the top left of your screen, then choosing About This Mac. If you're not running any of these processors and you want to run Lion, you will need to buy newer hardware running one of the above mentioned Intel processors.
- Do you have multiple Apple computers you use to access email? Here is a newly discovered scenario. You have a G4 Laptop and a brand new Macbook Pro. The G4 is running the Leopard release of the Apple Operating System. The G4 cannot be upgraded to Snow Leopard or Lion because it does not have an Intel CPU chip. You migrate from MobileMe to iCloud successfully on your Macbook Pro. Email works on the Pro and your iPhone, but not on your G4. If your G4 was able to run Snow Leopard, you could change the email profile in Mac Mail or Outlook to get it to work without being part of iCloud, but don't meet the requirements for the upgrade. Therefore, your .MAC and .ME email not longer works on your G4. One way around this is to forward your iCloud email to your Gmail account and use Gmail on your G4 laptop. This is a less than desirable solution, but may be the only one available if you want to use iCloud and still use your G4 laptop.
- If you use either Entourage or Outlook on your Apple computer, you will find that neither of these applications works with iCloud directly. Syncing Entourage/Outlook is complex and requires additional third party software.
- If you iPhone or iPad is not running at least iOS 5.0, you cannot support iCloud on your iPhone/iPad. iOS 5.0 is available as an upgrade when you sync with iTunes.
- If you share an Apple ID that you use to buy media from iTunes, this may cause problems when using iCloud. iCloud uses the Apple ID to identify devices that are part of that iCloud. iCloud will merge all contacts and all calendar events for all devices that are using the same iCloud ID. If you were keeping separate contacts and calendar events and want to continue keeping them separate, you will need to create another iTunes ID. Expect complications with purchases made with the old ID on devices using the new ID.
Do you need to be using iCloud? - Do you currently have a way of syncing your contacts and calendar events across all your devices? If you are happy with this solution, why change to iCloud?
- The only email address iCloud will sync is a new iCloud email address. If you were using a .MAC or .ME email address through MobileMe, please be aware that MobileMe is being discontinued June 30, 2012. You must change to iCloud to continue using your .MAC or .ME email addres
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In one of my last blogs concerning iPads  and Tablets, I suggested cleaning supplies and styluses to buy. Here are some other accessories that you might find helpful:
If you are a fan of playing audio books or music on your iPad or Tablet, there is a simple way of playing the sound through your car's stereo speakers. - If your car stereo has an AUX port, the solution is to buy an AUX cable. Connect the AUX cable from the iPad/Tablet headphone jack to the car stereo AUX port. Select AUX from your car stereo and you're done. http://www.kensington.com/kensington/us/us/p/1485/K39202US/aux-audio-cable.aspx
- If your car stereo does not have an AUX port, but has a cassette deck, you can buy an adapter that looks like a cassette tape with an AUX cable attached to it. Insert the cassette tape adapter in the cassette desk and the AUX cable to the headphone jack of the iPad/Tablet. Select play on your car stereo and you're done. http://www.bhphotovideo.com/bnh/controller/home?O=&sku=631469&Q=&is=REG&A=details
- If you don't have a cassette deck or an AUX port, you still have an option. An FM transmitter will allow you to "play" your iPad/Tablet over an unused radio station frequency. Here is an example of an FM Transmitter: http://www.griffintechnology.com/ipod/in-car
Sync Cables A sync cable allows you to connect your iPad/Tablet to your computer. This cable allows you to share documents and photos between your computer and your iPad/Tablet. You can never have enough sync cables. It seems that I am either misplacing mine or they are being "borrowed" by my children. Apple accessories are expensive, so using non-Apple sync cables can be an easy alternative. At present, if you have a Kindle Fire or Nook Tablet, you must buy sync cables from Amazon and Barnes and Noble directly because there are no alternatives available. |
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Apple Lion Operating System Hints and Tricks
The newest release of the Apple Operating System for laptops and desktops is called Lion (10.7). What version of the operating system are you running?
Click on the Apple Icon in the upper left hand corner of your screen and select About This Mac. If the version displayed is 10.7.x, you are running Lion.
What happened to the scroll bars? Lion, by default, made scroll bars invisible until you click on where they are hidden. Want to make them visible again? Select System Preferences> General> Show Scroll Bars Always.
If you created your username on your computer without a password, you will run into problems installing software. Time to add a password via System Preferences>Users and Groups.
When you first boot your computer, do you see a new account called Guest? The Guest account does not require a password and once logged in, starts in the Safari Internet Browser application. This account is required for the Find Me function. Once Find Me is turned on, you can locate where your computer is by logging into iCloud.com and selecting the computer you are looking for. Therefore, don't disable or delete this account.
Make sure you keep your operating system software up to date. Click on the Apple Icon again and select Software Update. If updates are found, install them. Timely installation of updates will ensure your computer is not infected with nasty things like the Flashback Malware.
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